Device Information

The Device Information page of the Add/Edit Device dialog box (or the corresponding fields in the data-loading template) lets you specify the information for a device, such as the serial number, MAC address, color, type, status, site, whether the device is shared, and other information.

Table 1. Device information fields

Field

Maximum Length

Description

Serial Number

15

Specify the serial number of the device.

For Vocera badges, the serial number is 12 characters. For Vocera Smartphones, the serial number is 10 characters.

Color

n/a

This read-only field specifies the color of the device, which is determined from the serial number. Vocera badges can be white or black.

MAC Address

12

For Vocera badges, this field is automatically populated when you enter a valid value in the Serial Number field; the last 6 digits of the serial number and the MAC address are identical.

For Vocera Smartphones, remove the battery door and then the battery, and then enter the MAC address and serial number listed on the back of the phone.

Note: To delete the MAC address for a Vocera badge, you must first delete the serial number.

Type

n/a

This read-only field specifies the type of device, which is determined from the serial number. Device types include B3000n, B3000, B2000, Smartphone, Apple, Android, and MC70.

Label

20

A label that uniquely identifies the device. For more information, see Labeling Devices.

Owner

50

Specify the group that owns the device. In the Add/Edit Device dialog box, click the Select button to open the Select Group dialog box, then choose a group from the list and click Finish.

The site of the group that owns the device can be different from the site of the device itself.

Tracking Date

n/a

A date used to track the device, for example, the date it was sent for repair or RMA'ed. Select a tracking date by clicking the calendar icon to the right of the field, or type the date in the field. If you type the date, use the correct date format:

United States: mm/dd/yyyy
Other locales: dd/mm/yyyy
                          

Site

50

Specify the device's home site. In the Add/Edit Device dialog box, click the Select button to open the Select Site dialog box, then choose a name from the list and click Finish.

  • If your organization has multiple sites connected to the same Vocera Voice Server, choose the home site that represents the device's physical location.

  • If your organization does not have multiple sites, accept the default Global setting. When working in the data-loading template, leave this field blank to accept Global.

Status

20

Select the device status from the list.

If you have System Administrator permission, you can add new statuses on the Status Options tab and delete statuses.

Shared Device?

n/a

Check this box to indicate that the device is shared by multiple users.

Disable Device?

n/a

Check this box to disable the device.

If the device is disabled and the Call button is pressed, the following prompt is played, "This device has been disabled, please contact your administrator".

The user upon hearing the prompt will return the device preventing inventory loss.

Note: When you disable a device, if a user is logged into the device, they'll be logged out immediately.

Notes

1000

A multi-line text box that lets you provide further information about the device status, for example, "Badge stopped working on [DATE] after accidentally being immersed in water" or "Badge sent to IT to repair the battery latch."