|Users, Groups, and Permissions / Working with Groups and Departments|
When you delete a group from the system, the data related to the group is permanently removed and the name is no longer recognized. You can delete a group at any time.
To ensure that no call activity is interrupted, however, the deletion takes effect as soon as the system has no calls or Genie sessions in progress.
To delete groups:
To select two or more adjacent rows on the Groups tab, click the first row, then hold down SHIFT while you click the last row to select.
To select two or more nonadjacent rows on the Groups tab, click the first row, then hold down CTRL while you click other rows to select.
To search for the group name instead, begin typing it in the Search field. As you type, a drop-down list appears with up to 10 matching names. Select one, or click Search to go to the first match.