|Entering Spoken Names|
Because the values you enter in name fields determine both what a user can say in a voice command and also how the Genie will pronounce names to a user, be careful when you enter abbreviations.
Follow these rules to ensure that you enter abbreviations correctly:
If you want the Genie to pronounce the individual letters in an abbreviation, spell it in capital letters, with a space between the letters, and without periods. For example, enter the abbreviation for the American Federation of State, County and Municipal Employees as "A F S C M E".
If you use one of the supported healthcare acronyms (see Healthcare Acronyms and Abbreviations), you can omit the spaces between the letters.
If you want the Genie to pronounce an entry as a word, spell it as a word-that is, spell it with conventional capitalization and without unnecessary spaces between the letters. For example, enter the name Bob Ray as "Bob Ray", not as "BOB RAY".
If you follow these rules, the Genie will always say what you intended. If you do not follow these rules, you may unintentionally create problems. The third-party software Vocera uses to provide text-to-speech translation may incorrectly interpret a string of capital letters as either an abbreviation or a word, depending on the number of letters in the string.