Vocera Voice Server Telephony Configuration Guide

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  • Getting Started
    • About Vocera Telephony
    • Session Initiation Protocol Support
    • Using the Administration Console
      • Browser Requirements
        • Browser Recommendations and Requirements
      • Logging In
        • Logging In Using Active Directory Authentication
        • Logging In Using Vocera Authentication
        • Logging In Using the Default Administrator Account
      • Administration Console User Interface
      • Displaying Vocera Documentation
        • Displaying Documentation Online
        • Displaying Help
    • Using the Vocera Control Panel
      • Vocera System Tray Icon
      • Vocera Control Panel Menus
      • Determining the Status of the Server
      • Stopping and Restarting the Server
      • Shutting Down the Vocera Voice Server Server
      • Changing the Vocera Voice Server IP Address
      • Vocera Control Panel Title Bar
    • Working with Phone Numbers
    • Telephony Email Alerts
    • Telephony Logs
  • High Availability for Gateway Clients
    • Telephony High Availability
      • Telephony in a Multi-Site Environment
        • About Shared Telephony
          • Shared Telephony Deployment Scenarios
          • Shared Telephony and Incoming Calls
          • Shared Telephony and Outgoing Calls
          • Shared Telephony and Desk Extensions
        • Connecting to a Site to Use Its Telephony Server
        • Multi-Site Inbound Redundancy Using DNIS
          • Multi-Site Inbound Redundancy and Shared Telephony
        • Vocera SIP Telephony Gateway and PBX Failover Support
    • Vocera Client Gateway High Availability
      • Vocera Client Gateway in a Multi-Site Environment
  • Configuring Telephony
    • Configuring Basic Information
      • Configuring IP and SIP Settings
      • Configuring the Hunt Group Numbers
        • Calling the Guest Access Number
        • Calling the Direct Access Number
    • Configuring Access Codes
      • Exceptions to Access Codes
      • Adding the Voicemail Access Code
      • Configuring Access Code Exceptions
        • Adding Access Code Exceptions
        • Editing Access Code Exceptions
        • Deleting Access Code Exceptions
    • Configuring Toll Info
      • Configuring Toll Info Exceptions
        • Adding Toll Info Exceptions
        • Editing Toll Info Exceptions
        • Deleting Toll Info Exceptions
    • Configuring Direct Inward Dialing
      • About Direct Inward Dialing
      • Adding and Editing DID Information
      • Deleting DID Information
    • Configuring Telephony PINs
      • About Telephony PIN Fields
      • Specifying Telephony PIN Information For a Site
    • Configuring Dynamic Extensions
      • About Dynamic Extensions
      • Specifying Dynamic Extensions for a Site
      • Duration of Dynamic Extensions
      • Sites and Dynamic Extensions
    • Configuring Shared Telephony
      • Adding and Editing Telephony Sharing Information
      • Deleting Telephony Sharing Information
    • Configuring Cisco Integration
    • Working with Pagers
      • About Vocera Paging
        • Pagers and DID Numbers
        • Paging Progress Indicator
      • Configuring Paging
      • Pagers and Subscriber IDs
      • Customizing Pager Strings in the Properties File
    • Specifying Fixed-Length Numbers
    • Configuring VMI Telephony Properties
    • Additional Setup
      • Additional Telephony Configuration Tasks
      • Additional Telephony Configuration by Users
      • Customizing the Prefix Used for Urgent Broadcasts
  • Configuring VSTG and VCG Properties
    • Vocera SIP Telephony Gateway and Vocera Client Gateway Architecture
    • About vgwproperties.txt
      • Modifying vgwproperties.txt
    • Configuring Ports
      • Vocera SIP Telephony Gateway Ports
      • Vocera Client Gateway Ports
    • Configuring Logging
    • Configuring Jitter Tolerance and Jitter Buffer Settings
      • Jitter Tolerance
      • Jitter Buffer
    • Specifying the Companding Algorithm (mu-law or a-law)
    • Configuring Call Tracing
    • How the Vocera SIP Telephony Gateway Handles Paging Dial Strings
    • Configuring DTMF
      • Handling DTMF in the RTP Payload
    • Configuring SIP Provisional Message Reliability
    • Configuring Ring Back Options
    • Configuring Trunk Access Codes (TACs)
      • Sample Vocera SIP Telephony Gateway Trunk Access Code Properties
    • Configuring Global Gain Control
    • Configuring Caller Information
      • Caller Information in the Dial Signal from Vocera Voice Server
      • Call Scenarios Involving Caller Information
      • Suppressing Dial Signal Caller Information
    • Configuring Calling Party Number Prefixes for Incoming Calls
    • Detecting the Connection to the IP PBX
    • Configuring a Vocera SIP Telephony Gateway with Dual NICs
    • Overriding the Call Signaling Address to Connect to a Different IP-PBX
    • Using UDP, TCP, or TLS Transport to the IP PBX
      • Configuring TLS Transport
        • TLS Negotiation
        • TLS Certificates
          • Updating TLS Certificates
        • TLS Configuration Tasks
        • Configuring TLS for CUCM
    • Enabling Multicast Support
    • Configuring Auto-Answer Properties
    • Configuring the VCS and VMP Interface
  • Entering Phone Numbers
    • About Call Types
    • Phone Number Rules
    • Special Dialing Characters
    • Special Dialing Macros
    • PIN Template Macros
      • Example PIN Templates
    • How Vocera Builds a Dialing Sequence
  • Legal Notices
  • Download PDF Documentation
  • 100rel option tag [1]
  • a-law [1]
  • Access Codes page [1]
  • Add Access Code Exception dialog box [1]
  • Add DID Range Entry dialog box [1]
  • Add Shared Telephony Site dialog box [1]
  • Add/Edit Toll Info Exception dialog box [1]
  • Administration Console
    • Documentation screen [1]
    • Email screen [1]
    • Telephony screen [1]
  • auto-answer [1]
  • Basic Information page [1]
  • browser requirements [1]
    • security [1]
  • call signaling address
    • remote [1]
  • call tracing [1]
  • call types [1]
  • caller information [1]
  • certificates [1]
  • Cisco Unified Communications Manager (CUCM) integration [1]
  • client gateway
    • high availability [1]
  • companding algorithm [1]
  • configuring telephony properties [1]
  • console controls [1]
  • controls
    • console [1]
  • DDI [1]
  • dialing macro [1]
  • dialing sequence [1]
  • DID [1]
  • DID Info page [1]
  • Direct Inward Dialing [1]
  • DNIS [1]
  • Documentation screen [1]
  • DTMF [1]
  • dual network interface cards (NICs) [1]
  • dynamic extensions [1]
  • Edit Access Code Table Entry dialog box [1]
  • Edit DID Range Entry dialog box [1]
  • Edit Shared Telephony Site dialog box [1]
  • Edit Toll Table Entry dialog box [1]
  • email
    • alerts [1]
  • Email screen [1]
  • email settings
    • configuring [1]
  • encryption [1] [2]
  • exceptions
    • for access codes [1]
  • extensions
    • dynamic [1]
  • failover, PBX [1]
  • fixed-length numbers [1]
  • gain control [1]
  • high availability [1]
  • inbound telephony redundancy [1]
  • Internal call [1] [2]
  • Internet Explorer requirements [1]
    • security [1]
  • IP address, changing [1]
  • jitter tolerance [1]
  • keep-alive mechanism [1]
  • load balancing [1]
  • log files [1]
  • macros
    • for PIN templates [1]
  • mu-law [1]
  • multicast support [1]
  • multiple PBXs [1]
  • network interface cards (NICs), dual [1]
  • Outside call [1] [2]
  • pagers [1]
    • configuring paging [1]
    • DID numbers [1]
    • progress indicator [1]
    • properties [1]
    • subscriber IDs [1]
  • PBX, failover [1]
  • PDF [1] [2]
  • PIN page [1]
  • PIN template [1]
  • PIN template macros [1]
  • PIN templates
    • examples [1]
  • PJSIPLogLevel property [1]
  • prefixes, calling party number [1]
  • properties
    • telephony [1]
  • redundancy [1] [2]
  • ring back options [1]
  • RTPJitterMaxSize property [1]
  • RTPJitterPrefetch property [1]
  • RTPJitterUseFixed property [1]
  • scalability [1]
  • security, browser [1]
  • server.crt [1]
  • sharing a telephony server among sites [1] [2]
  • shutdown, server [1]
  • SIP provisional message reliability [1]
  • SIP trunks, multiple [1]
  • special dialing character [1]
  • system tray icon [1] [2]
  • TCP [1]
  • TelBroadcast property [1]
  • telephony PIN template [1]
  • telephony properties [1] [2] [3]
  • Telephony screen [1]
  • telephony server
    • high availability [1]
    • load balancing [1]
    • redundancy [1]
    • scalability [1]
    • sharing [1] [2]
  • TelExtensionLength property [1]
  • TelInsidePageSetUp property [1]
  • TelInsidePageSetUpForDialIn property [1]
  • TelInsidePageSetUpForDID property [1]
  • TelOutsidePageSetUp property [1]
  • TelOutsidePageSetUpForDialIn property [1]
  • TelOutsidePageSetUpForDID property [1]
  • TelPagerNumberLength property [1]
  • TelVMIDeviceTAC property [1]
  • TelVMIHangUpMacro property [1]
  • TelVMIRxGain property [1]
  • TLS transport [1]
    • certificates [1]
    • negotiation [1]
  • Toll call [1]
  • Toll Info page [1]
  • Toll-free call [1]
  • Transport Layer Security (TLS) [1]
  • trunk access codes [1]
  • UDP [1]
  • urgent broadcasts
    • TelBroadcast property [1]
  • user interface controls [1]
  • VCGBaseAudioPortNo property [1]
  • VCGCallSignalingPort property [1]
  • VCGLogMaxFiles property [1]
  • VCGLogMaxLines property [1]
  • VCGLogOPTIONSPayload property [1]
  • VCGRTPBasePort property [1]
  • VGWConsoleLoggingLevel property [1]
  • VGWDTMFDuration property [1]
  • VGWDTMFInterDigitInterval property [1]
  • VGWDTMFVolume property [1]
  • VGWDTMFWaitToHangup property [1]
  • VGWFileLoggingLevel property [1]
  • VGWForceAutoAnswer property [1]
  • VGWForceAutoAnswerValue property [1]
  • VGWGlobalRxGain property [1]
  • VGWGlobalTxGain property [1]
  • VGWMaxDaysToKeepLogfiles property [1]
  • VGWMaxLinesPerLogfile property [1]
  • VGWNumLogFilesToKeep property [1]
  • VGWReadAutoAnswer property [1]
  • VGWSupportMulticast property [1]
  • VGWTraceCallsAffectsConsoleToo property [1]
  • VGWTraceCallsNumCallsToLog property [1]
  • VGWUseVRTPJitterBuffer property [1]
  • VGWUseVRTPJitterTolerance property [1] [2]
  • VGWVRTPJitterTolerance property [1]
  • Vocera Client Gateway
    • companding algorithm [1]
    • configuration [1]
    • jitter tolerance [1]
    • logging [1]
    • ports [1]
    • VCS and VMP interface [1]
  • Vocera Control Panel [1] [2] [3]
  • Vocera SIP Telephony Gateway
    • call tracing [1]
    • caller information [1]
    • calling party number prefixes [1]
    • companding algorithm [1]
    • configuration [1]
    • connecting to a different IP-PBX or gateway [1]
    • connection status [1]
    • DTMF [1]
    • dual network interface cards (NICs) [1]
    • jitter tolerance [1]
    • logging [1]
    • ports [1]
    • ring back options [1]
    • SIP provisional message reliability [1]
    • SIP transport, UDP, TCP, or TLS [1]
    • trunk access codes [1]
  • Vocera Voice Server
    • changing IP address [1]
  • volume [1]
  • VTGBaseAudioPortNo property [1]
  • VTGBufferRingBackData property [1]
  • VTGCallSignalingPort property [1]
  • VTGFromHeaderDisplayNameInINVITE property [1]
  • VTGFromURIUserPartInINVITE property [1]
  • VTGGainSIPToVocera property [1]
  • VTGGainVoceraToSIP property [1]
  • VTGHangupMacro property [1]
  • VTGLogMaxFiles property [1]
  • VTGLogMaxLines property [1]
  • VTGOPTIONSKeepAliveInterval property [1]
  • VTGOPTIONSKeepAliveToUser property [1]
  • VTGPagingAddPrimaryExtOnCONFIRMED property [1]
  • VTGPagingAddPrimaryExtOnSDPNegComplete property [1]
  • VTGPagingAddSecondaryAfterPrimaryExt property [1]
  • VTGPagingAddSecondaryOnCONFIRMED property [1]
  • VTGPagingAppendPoundToPageString property [1]
  • VTGPagingCommaDuration property [1]
  • VTGPagingSemicolonDuration property [1]
  • VTGPrefixCallerIDIncomingINVITE property [1]
  • VTGPrefixCallerIDIncomingINVITEMatch property [1]
  • VTGProvidedRingBackFilename property [1]
  • VTGProvideRingBack property [1]
  • VTGRemoteCallSignalingAddr property [1]
  • VTGRequire100Rel property [1]
  • VTGRingBackBufferSize property [1]
  • VTGRingBackStartAtBeginning property [1]
  • VTGRTPBasePort property [1]
  • VTGRTPInterfaceAddress property [1]
  • VTGSIPInterfaceAddress property [1]
  • VTGSipTransport property [1]
  • VTGTrunkAccessCode property [1]
  • VTGTry100Rel property [1]
  • VTGUseDialCallerInfoInINVITE property [1]
  • VTGUseOPTIONSForKeepAlive property [1]
  • VTGUseOPTIONSKeepAliveText property [1]