Vocera Installation Guide

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  • Introduction
    • About This Guide
    • About the Vocera Voice Server System Software
      • Software Utilities for Badge Configuration
      • Specialized Modules
      • Optional Software Components
      • Vocera Technical Support Tools and Software Utilities
    • Electronic Software Distribution
  • System Requirements
    • Server Requirements
      • Vocera Voice Server Requirements
      • Vocera SIP Telephony Gateway Requirements
      • Cisco Unified Communications Manager Support
      • Dialogic Media Gateway Support
      • Vocera Client Gateway Requirements
      • Vocera Report Server Limitations
    • Infrastructure Requirements
    • Configuration Hardware Requirements
    • Browser Requirements
      • Browser Recommendations and Requirements
  • Upgrading an Existing Installation
    • Before Upgrading
      • Upgrade Considerations for a Standalone Environment
      • Upgrade Consideration for a Cluster: Planned Downtime
      • Active and Inactive Node Order
      • Upgrade Considerations for the Report Server
    • Upgrading Vocera Voice Server to Version 5.2.2
      • Vocera Voice Server Upgrade Paths
      • Upgrading a Standalone Vocera Voice Server
      • Upgrading a Vocera Voice Server Cluster
      • Upgrading Vocera Voice Server on a New Server
      • Upgrading Properties Files
      • Backing up Vocera Data
    • Upgrading Vocera Voice Server Components
      • Upgrading Vocera Staff Assignment
        • Standard and Premier
      • Upgrading Vocera SIP Telephony Gateway
      • Upgrading Vocera Client Gateway
      • Upgrading Vocera Report Server
      • Upgrading Vocera Administration Interface Applications
    • Changes in Behavior
    • Suggested Post-Upgrade Tasks
  • Installing on a New Server
    • Preparing for a New Installation
      • Preparing the Vocera Voice Server
        • Vocera SIP Telephony Gateway Architecture
        • Enabling Windows Installer
        • Removing the Windows DHCP Server
        • Configuring Windows Update
        • Configuring Performance Options
        • Synchronizing Cluster Server Clocks
      • Preparing the Vocera SIP Telephony Gateway
        • About Vocera SIP Telephony Gateway
        • Vocera SIP Telephony Software Benefits
        • Vocera SIP Telephony Gateway Architecture
        • Session Initiation Protocol Support
        • Outgoing Calls
        • Incoming Calls
        • Using the SIP Testing Tool
        • Vocera SIP Telephony Gateway License Requirements
        • Telephony SIP Deployment Scenarios
          • Single Site Scenarios
          • Multiple Site Scenarios
        • Telephony High Availability
        • Vocera SIP Telephony Gateway and PBX Failover Support
        • Checklist for Preparing the Vocera SIP Telephony Gateway
      • Preparing the Vocera Client Gateway
        • Vocera Client Gateway Architecture
        • Location Service
        • Vocera Client Gateway Deployment Scenarios
          • Single Site Scenarios
          • Multiple Site Scenarios
          • Installing Multiple Vocera Client Gateway Servers
        • Checklist for Preparing the Vocera Client Gateway
      • Preparing the Vocera Report Server
        • Preparing the Vocera Voice Server
        • Preparing the Report Server
    • Installing Vocera Voice Server Software
      • Running the Vocera Voice Installation Program
    • Installing Vocera Voice Server Software Components
      • Running the Vocera Client Gateway Installation Program
      • Running the Vocera Report Server Installation Program
      • Running the Vocera SIP Telephony GatewayInstallation Program
    • Uninstalling Vocera Voice Server Software
  • Post-Installation Configuration
    • Setting Up a Staging Server
      • Staging Server Network Architecture
        • Configuring Badges to Connect to the Staging Server
    • Setting Up a Vocera Cluster
      • About Vocera Voice Server Clusters
      • Setting Up an Initial Cluster Configuration
      • Controlling a Cluster
      • Forcing a Failover
      • Restarting a Standby Node
      • Managing Cluster Nodes
        • Starting a Standalone Server
        • Rejoining a Standalone Server to a Cluster
      • Breaking Up a Cluster
    • Manually Installing the Vocera License File
      • Manually Installing the Vocera License for a Cluster Environment
    • Setting Up Users and Groups
      • Completing the Configuration
      • Testing the Configuration
  • Appendixes
    • Using the Vocera Control Panel
      • Vocera System Tray Icon
      • Displaying Vocera Control Panel Help
      • Vocera Control Panel Menus
      • Determining the Status of the Server
      • Stopping and Restarting the Server
      • Controlling the Display of Events
      • Using the Cluster Menu
      • Changing the Vocera Voice Server IP Address
      • Shutting Down the Vocera Voice Server Server
    • Vocera Cluster Upgrade Checklist
    • IP Port Usage
    • Internal Ports
    • Changing the IP Address of the Vocera Voice Server
      • Introducing the Change Server IP Address Utility
      • Supported Vocera Environments
      • Using the Change Server IP Address Utility
    • Vocera Localization Suite
      • Dialing Plan
      • Genie Personas
      • Grammars
      • Localization Packs
  • Legal Notices
  • Download PDF Documentation
    • electronic software distribution [1]
  • Administration Console
    • description [1]
  • Apache/Tomcat Web server [1]
  • browser requirements [1]
    • security [1]
  • Cluster Setup page
    • configuring clustering [1]
  • deployment scenarios, Vocera Client Gateway [1]
  • failover, PBX [1]
  • Genie Personas [1]
  • high availability [1] [2]
  • incoming calls
    • routing [1]
  • installation
    • Vocera Server [1] [2] [3] [4]
  • Internet Explorer requirements [1]
    • security [1]
  • IP address, changing [1]
  • load balancing [1]
  • memory usage [1]
  • multiple PBXs [1]
  • MySQL [1]
  • Nuance speech recognition software
    • description [1]
  • PBX, failover [1]
  • performance options [1]
  • processor scheduling [1]
  • properties.txt file
    • upgrading [1]
  • redundancy [1] [2]
  • scalability [1] [2]
  • security, browser [1]
  • Server - see Vocera Server [1]
  • Session Initiation Protocol (SIP) [1]
  • shutdown, server [1]
  • SIP
    • testing tool [1]
  • Staff Assignment [1]
  • staging server [1]
  • Support tools [1]
  • system requirements [1] [2]
    • Vocera Client Gateway [1]
    • Vocera SIP Telephony Gateway [1]
  • system software [1]
  • system tray icon [1]
  • telephony server
    • high availability [1]
    • load balancing [1]
    • redundancy [1]
    • scalability [1]
  • uninstalling [1]
  • upgrading [1] [2] [3]
    • properties.txt file [1]
    • telproperties.txt file [1]
    • vgwproperties.txt file [1]
  • User Console
    • description [1]
  • utilities [1]
  • vgwproperties.txt file
    • upgrading [1]
  • virtualization [1]
  • VMware support [1]
  • Vocera Client Gateway
    • deployment scenarios [1]
    • high availability [1]
    • redundancy [1]
    • scalability [1]
    • upgrading [1]
  • Vocera Client Gateway system requirements [1]
  • Vocera Control Panel [1] [2]
  • Vocera launcher [1]
  • Vocera Messaing Interface [1]
  • Vocera Server
    • description [1] [2]
    • installation [1] [2] [3] [4]
  • Vocera SIP Telephony Gateway
    • features [1]
    • incoming calls [1]
    • license requirements [1]
    • outgoing calls [1]
    • upgrading [1]
  • Vocera Staff Assignment
    • upgrading [1]
  • Vocera System Tray Icon [1]
  • Vocera Technical Support Tools [1]
  • Vocera Telephony Server
    • system requirements [1]
  • Vocera Voice Server
    • changing IP address [1]
  • VRS
    • preparing [1]