How to Restore the B2000 Factory Image

  1. Make sure you start with a fully charged battery.
  2. Remove the battery from the badge.
  3. Press and hold the Select button, and then insert the battery again. The badge menu appears, and the badge performs a quick test.
  4. Wait a couple seconds until the test is complete.
  5. Press the Hold/DND button to see the factory reset menu. The badge prompts, "Reset badge?"
  6. Press the Select button to confirm that you want to restore the factory image on the badge. Otherwise, press any other button to cancel restoring the factory image.
    Once you confirm, the badge displays the following prompt: "Warning: Leave the badge powered on for 10 min and wait. Do not interrupt."
  7. Wait a few minutes until the badge displays the following prompt: WAITING AT IP ADDR 10.213.213.213 At this point, the badge does not have any proper settings.
  8. Restore the default settings on the badge so that you can configure it again. See Restoring Factory Default Settings.