Unit Guidelines

Identify a staff member for each unit deploying Vocera that can oversee the Vocera group device management process.

• For a description of group device manager responsibilities, see Device Management Roles.

• Develop and document unit processes and policies prior to Vocera deployment for the following activities:

  • Pre-Deployment – includes identifying the best storage location for devices, documenting device repair and return processes, creating a Sign Out/In sheet, and creating daily or shift count.

  • Deployment – includes placing baskets or containers near battery chargers for spare devices and batteries, and regular review of device management.

• Train the group device managers on how to use the Administration Console to edit device information, as well as monitor active devices. Also train on how to view and analyze device management and speech recognition reports.