There are several steps to enable Vocera users to access the Genie from their
phones.
When you enable users, you must decide how they are going to authenticate themselves to
the system. For more information, see the following sections:
To enable Vocera Access Anywhere for a user:
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In the Administration Console, click Users in the
Navigation bar.
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Select a user, and then click Edit User. The Add/Edit User
dialog box appears.
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Click the Phone tab.
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Make sure the Enable Vocera Access Anywhere checkbox is
checked.
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If you are using Caller ID to authenticate the user, make sure the Desk
Phone or Cell Phone fields have a number.
-
If you are using the name and phone password to authenticate the user, make sure
the Phone Password and Re-enter Phone
Password fields have been completed. The phone password must be
between 5 and 15 characters consisting of letters or numbers. Other special characters are not allowed.
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If you are using Caller ID to authenticate the user:
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Create a group named "Access Vocera Anywhere Using Caller ID".
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Grant the following permission to the group:
- Access Vocera Anywhere Using Caller ID
For information on how to grant permissions to group members, see Group Permissions.
-
Add members to the group.
-
The user can now call one of the Vocera hunt numbers from a phone to access the
Genie.
- If you are using Caller ID to authenticate users, they can call the Direct
Access number for direct access to the Genie.
- If you are using the name and phone password to authenticate users, they can
call either the Guest Access or Direct Access number, and then press star (*)
key to access the Genie.