Choosing Genie Settings

Learn about Genie settings and how to create them in your Vocera environment.

The Genie is the voice interface between the user and the Vocera Voice Server. When a user presses the Call button on a badge, the Genie sends a greeting, accepts commands, and, when necessary, prompts the user. When a call or a message comes to the badge, the Genie notifies the recipient.

Table 1. Genie settings

Setting

Description

Genie Persona

A Genie persona is a set of voice prompts and tones that give the voice interface a distinctive identity. Click a radio button to choose a persona. Click the icon by a persona name to play a sample.

The default Genie Persona varies per locale, and Override User Settings is set to No.

Genie Greeting

A badge plays the Genie greeting when a user presses the Call button. Click a radio button to choose one of the following settings: Tone Only, Speech Only ("Vocera"), or Tone and Speech. Click the icon by a choice to play a sample.

By default, the selected Genie Greeting is Speech Only, and Override User Settings is set to No.

Call Announcement

In the Call Announcement section, choose a Ring Tone from the list. Click the icon by a tone to play a sample.

By default, the selected ring tone is Ring-Tone-01, and Override User Settings is set to No.

Announce Caller's Name After Tone

If you want the user to hear who is calling, select Announce Caller's Name After Tone. This announcement adds to the time required to connect each call.

By default, the Announce Caller's Name After Tone box is selected, and Override User Settings is set to No.

Announce Name of Called Group

For calls made to a group, if you want the Genie to identify the group that was called and the group's site (if it is different from the caller's site) to set the context of the call for the recipient, select Announce Name of Called Group. Instead of saying, "[CallerName]. Accept call?" to announce the call, the Genie says, "Call to [GroupName] from [CallerName]. Accept?" This announcement adds to the time required to connect each call.

If the caller and the called group are from different sites, the Genie says, "Call to [GroupName] at [SiteName] from [CallerName]. Accept?"

By default, the Announce Name of Called Group box is selected, and Override User Settings is set to No.

To choose Genie settings:

  1. Click Defaults in the navigation bar.
  2. Select the Genie Setting tab to display the Genie Settings page.
  3. Specify Genie settings.
  4. Click Save Changes.