Handling Active Directory Authentication Response Timeouts

If the Active Directory does not respond to an authentication request or is unable to find a user in a specified Search Base within one second, authentication times out and the login fails.

The error message the user sees is, “Timeout error.” If users complain of Active Directory response timeouts, Vocera recommends that you improve the speed of authentication by configuring an Active Directory domain controller as a global catalog server. See Using a Global Catalog Server.