|Speech Recognition / Troubleshooting Speech Recognition|
Here are some things a badge user can do to improve speech recognition:
Make sure the badge is close enough to your mouth.
The microphone at the top of the badge must be directed toward your mouth, and it should be no closer than 6 inches and no farther than 8 inches (15 to 20 cm) away from your mouth.
Wait for the Genie to finish speaking before giving a command or responding to a prompt.
If you press the Call button and begin speaking immediately, your command may not be recognized. You must wait for the Genie to greet you before you give a command. (The Genie will say “Vocera” or will play a tone, or both, depending on your badge settings.)
Sometimes, when the Genie gives a prompt that requires a “yes” or “no” answer (for example, “Should I save that message?”), the Genie will not “hear” you if you answer too quickly. Try waiting a moment before answering. You can also press the Call button to answer “yes,” or press the Hold/DND button to answer “no.”
Speak a valid command in the proper format.
The Genie recognizes specific commands, and these must be in the format verb-noun. Say the command first, and then give the details. Here are a few examples:
“Call Jim Olsen.”
“Record a greeting.”
“Block all calls”
“Play old messages.”
Train the Genie.
If you think the Genie doesn’t recognize a name or a command because of the way you pronounce it, you can train the Genie to understand you.
To train the Genie, press the Call button, wait for the Genie to answer, and then say “Learn name” or “Learn command.” You can also say “Learn group name” or “Learn location name” to train the Genie for other names.
For detailed instructions, see “Training the Genie” in the Vocera Badge User Guide.
Use the Speak or Spell feature.
In addition to speaking the full name, you can spell the first name, the last name, or both names to contact users, groups, or address book entries. For example, you can use any of the following commands to place a call to the user or address book entry Jesse Hart:
Call Jesse Hart