Generic User Profiles

A generic user profile is a user name that you add to the Vocera database with a person's role instead of with the person’s first and last name. For example, the names "Temp Nurse One" and "Manager on Call" are both generic profiles if they are configured as users. Multiple people typically use a generic user profile to log in at different times, instead of only a single person.

Generic user profiles hinder or defeat the following Vocera features:

Vocera recommends that you avoid creating generic user profiles because they interfere with basic badge usage and unintentionally cause user confusion. Instead, set up roles as groups, use first and last names to configure user profiles, and then assign users to a role by adding them to the appropriate group. Individual badge users then have access to all Vocera features, and callers can find them by using either their names or roles.