Deleting Users or Devices with CSV Files

When you use CSV files to delete users or devices from the database, the only required value in each row of the CSV file is the first value. For users, the first value is the user ID. For devices, the first value is the MAC address.

If other data exists in the row, the first value must be followed by a comma. When you use the delete feature, all data related to the user or device is deleted from the database, not just the data that is specified in the CSV file.

To delete users or devices with CSV files:

  1. Prepare a CSV file for the data you want to delete.
  2. Click Maintenance in the navigation bar.
  3. Click the Update tab to display the Update page.
  4. In the Delete box, click either Users or Devices to specify the operation you want to perform.
  5. Click Browse and navigate to select the CSV file you want to use.
  6. Do either of the following:
    • Click Validate to examine the data in the CSV file for errors without modifying the database.
    • Click Update/Delete to delete records in the database immediately.

      Vocera displays a dialog box showing you the progress of your action. When the action is finished, Vocera displays the progress as 100%.

  7. If necessary, click Show Errors to display the Errors dialog box. Vocera provides details to help you correct the error.
  8. Review any errors, then click OK to close the Errors dialog box.
  9. Click OK to close the Progress dialog box.