Checking Names

When checking names, the Data Check is looking for situations which result in ambiguous choices when a user issues a voice command. This can include either of the following situations:

If you have enabled calling by first name and department on the Preferences page of the System screen, the Data Check report may display a large number of conflicts. For example, the users Seymour Glass and Seymour Franklin may have the spoken name "Seymour in Produce" in common. Depending on the size of your departments, your report may display many speech recognition conflicts in this form.

If your data check report contains many first name and department conflicts, you can fix the problem in either of the following ways: