Giving Vocera Report Server Access to Other Network Servers

By default, Vocera Report Server uses a local system account instead of a user account. Therefore, Vocera Report Server and its Report Scheduler may not have access to other network servers. To use a disk destination on a network server other than the Vocera Report Server computer, you must change the Tomcat "Log On As A Service" right from a local system account to a user account with permissions to the computer on which the disk destination is located.

To give Vocera Report Server access to disk destinations on other network servers:

  1. Open the Tomcat Properties (Local Computer) dialog box:
    1. Choose Start > Control Panel > Administrative Tools > Services.
    2. Double-click Tomcat.
      The Tomcat Properties (Local Computer) dialog box opens.
  2. Change the Tomcat "Log On As A Service" right from a local system account to a user account:
    1. Click the Log On tab.
    2. Select This account and click Browse to open the Select User dialog.
    3. In the Select User dialog, select a network account with permissions to the computer on which the disk destination is located. Click OK to save your selection and close the Select User dialog.
    4. In the Password field, enter the password for the account you selected. Enter the same password in the Confirm password field. Click OK to save your selection and close the Tomcat Properties (Local Computer) dialog.
      A message appears to confirm that the account you selected has been granted the Tomcat "Log On As A Service" right. Click OK to close this message.
  3. Another message appears to confirm that the new logon name will not take affect until you restart the Tomcat service. Click OK to close this message.
  4. Stop and restart the Tomcat service.