A department group, also called a department, is a group that corresponds to a department within the organization using the Vocera system. By designating a group as a department, you provide accounting features and speech recognition enhancements that are not available to other Vocera groups.
For example, suppose the Midtown Medical Center has units such as ICU, Pediatrics, and Radiology. If your Vocera configuration has corresponding groups, it makes sense to designate those groups as departments. Users at Midtown Medical Center can then take advantage of the extended accounting and speech recognition features of these Vocera departments.
To help you identify a department group, Vocera displays an asterisk (*) next to its name throughout theAdministration Console. Similarly, Vocera displays two asterisks (**) next to a subdepartment name.
A subdepartment is a subgroup of a department group and whose members are also considered to be assigned to the parent department group for purposes of departmental calling or reporting. Vocera displays two asterisks (**) next to the name of a group in theAdministration Console to indicate that it is a subdepartment.
Subdepartment groups, like department groups, are intended to be relatively static. That is, members should not be dynamically assigned to a subdepartment. Only groups that are directly contained within an existing department or subdepartment should have their Group Type field set to Subdepartment. Subdepartments can be nested any number of levels deep within a department.
A subdepartment group should be a member of only one parent department. Otherwise, Report Server will place users that belong to multiple departments into virtual departments.
You can filter many Report Server reports by department. When you filter a report by a department, only users that belong exclusively to that department are included in the report.
Report Server does not maintain historical data on department membership over time. Instead, department membership is determined from the latest dataload of Vocera Server data. The only way to report on department membership at some time earlier than the latest dataload is to restore an earlier Report Server backup file.
You can select multiple departments to include in a report, including virtual departments. A virtual department represents users that belong to more than one department. The name of a virtual department includes actual department names separated by plus signs (for example, Marketing+Sales and I C U+Nursing Administration).
Vocera determines department membership as follows:
For example, suppose Pediatrics is a department group that contains the Pediatric Nurses group, and suppose Maddie Hall is an immediate member of Pediatric Nurses. The following list describes how calls made to users or groups within Pediatrics are listed in Vocera reports: