Scheduling Tasks / Troubleshooting Problems with Scheduled Tasks |
This section lists common scheduler exceptions you may encounter while running the system tasks and possible solutions to the problem.
Task Scheduler Exception |
Possible Solution or Workaround |
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The task executable has exceeded the desired timeout period. |
Reset the Timeout field in Executable Info tab under the Task Edit dialog box. |
The task execution process failed. An unknown exception occurred. |
Open the latest Vocera Report Server log file in the \Tomcat\logs folder to find the root cause of the exception. See Viewing the Vocera Report Server Task Log. Note: The Task Scheduler accommodates programs that run outside of the Report Server, so the Task Diagnostic reports cannot provide detailed information about a failed task. However, you can investigate the details of a failed task by opening the log file for that task. |
The job is removed from the queue as it exceeded the maximum waiting time. |
Increase the value of the Task Waiting Time on the Schedule tab of the task. |
Could not perform the disk cleanup activity because the Disk Cleanup Agent failed. |
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