You must enable javascript in order to view this page or you can go
here
to view the webhelp.
Vocera Messaging Platform Administration Guide
Content
Search
Index
Loading, please wait ...
About the Vocera Messaging Platform
Integration Options
VMP Architecture
Installation
VMP Server Requirements
Network Access Requirements
VMP Software
VMP System Accounts
VMP System Settings
VMP Server Installation Checklist
Installing the VMP Server
SSL Certificate Validation
Configuring the VMP License
Updating the VMP Server
Installing a VMP Cluster
Installing the VMP Server on the First Node of a Cluster
Installing the VMP Server on the Second Node of a Cluster
Updating a VMP Cluster
The Smartphone Proxy
Installing the Vocera Smartphone Proxy (VSP)
The VSP Configuration Utility
VSP High Availability
Deploying VMP
Starting and Stopping the VMP Server
VMP Server Log Files
Configuring Wireless Gateways
SNPP Gateways
Configuring an SNPP Wireless Gateway
WCTP Connections
Linking VMP with the WCTP Source
Configuring the VMP User to Receive WCTP Messages
Configuring WCTP Polling
Vocera Voice Server Integration
Vocera Voice Server and VMP Configuration
Enabling Enhanced Vocera Voice Server NIO Tomcat Support
Creating Vocera Collaboration Suite Users
Exporting Address Book Entries to the Vocera Voice Server
Configuring VMP for Active Directory
Importing and Synchronizing Users and Contacts
Importing Vocera Voice Server Users
Importing Active Directory Users
Synchronizing With an Excel or CSV File
Synchronizing With SQL
Adding and Deleting Users Manually
Adding Users Manually
Deleting a User
Adding a Secondary Source
Monitoring Email With VMP Messages
Configuring VMP for Message Email Integration
The Email Body Format
XML Email Template
Configuring User Devices and Client Applications
Sending Installation Information to User Devices
Setting Up Autoconfiguration of Vocera Collaboration Suite Devices
Enabling Email Communication
Configuring the VMP Server For Secure Connections
Enforcing SSL on the VMP Server
VMP Security and Encryption Structure
iOS and Android Security
Using Comet Notifications
Apple iOS Server Data Encryption
Apple APNS Data Transfer Encryption
Apple iOS Device Data Encryption
Android Server Data Encryption
Android GCM Device Data Encryption
Password Enforcement
Vocera Messaging Platform Failover
Failover Configuration Scenarios
Configuring Failover Email Notifications
Post Failover Configuration
Restarting the Primary Server After Failover
Using SSL in a VMP Failover Environment
Using SQL AlwaysOn Availability Groups
Remote Wipe
Performing a Remote Wipe from the VMP Administrator
Performing a Remote Wipe Using Microsoft Exchange
Performing a Remote Wipe Using Outlook Web
Performing a Remote Wipe Using a Mobile Device Management Solution
Performing an Exchange Management Shell Remote Wipe
Updating the APNS Certificate
Changing the SQL Accounts for the VMP Server
Uploading a Device Certificate
About Vocera Secure Texting Integration
Enabling VST Message Exchange
VST Message Routing
The VMP Administrator
VMP Administrator Overview
Standalone VMP Administrator Requirements
Installing the VMP Administrator on a Standalone Computer
Logging into the VMP Administrator
Users and Groups
Editing User Information
Editing User Rights
User Rights
Right Groups
Unlocking a User
Filtering the User Display
Groups
Creating a New Group
Changing a Group Name
Deleting a Group
Adding Users to a Group
Removing Users from a Group
Granting Group Access
Group Profiles
Creating Group Profiles
Assigning Group Profiles
Contacts
Importing Contacts From a Source
Importing Contacts From a Global Address Book
Manually Adding a New Contact
Creating a Contacts Distribution List
Managing Contacts Distribution List Access
Messaging
Messaging Templates
Creating Messaging Templates
Editing a Messaging Template
Deleting a Messaging Template
Changing Messaging Template Permissions
Distribution Lists
Creating a Regular or On-Call Distribution List
Creating an Escalation Distribution List
Editing a Distribution List
Managing Access to a Distribution List
Viewing the Members of a Distribution List
Deleting a Distribution List
Content
Adding Content
Updating Content
Assigning Document Permissions
Deleting Content
Reports
Creating Logging Reports
Creating a Smartphone Data Wipe Report
Creating a Security Log Report
Creating an SMS Usage Report
Creating Messaging Reports
Creating a Conversations Report
Creating a Text Messages Statistics Report
Creating a Detailed Text Messages Status Report
Creating a Text Notifications Report
Creating Transmit Status Reports
Creating a Content Transmit Status Report
Working With Reports
Configuration
System Options
Defining Contact Fields
Editing Contact Fields
Editing User Fields
Plugin Configuration
Using the Plugin Configuration Module
Licensed Applications
The VMP Web Console
VMP Web Console Overview
Browser Requirements
Logging into the VMP Web Console
The Monitor View
Monitor View Features
Monitor View Filtering
Web Console Secure Messages
Sending a Message from the VMP Web Console
Sending a Message That Requires a Response
Creating a Mass Notification
Templates
Continuing a Message Conversation
Viewing Participants
Adding a User to a Message Conversation
Filtering Message Conversations
Hiding a Message
Managing User Permissions
Granting Existing Users Access to the VMP Web Console
Granting Users Scheduling Permissions
Allowing Users to View Messages
On-Call Status and Schedules
Modifying Your On-Call Status
Modifying Any On-Call Status
Creating On-Call Schedules
Viewing the Schedule Dashboard
Printing a Schedule
Web Console Contacts
Using Web Console Contacts
Contact Types and Status
Using Web Console Favorites
Adding a Favorite
Displaying Contacts in Sites
Calling a Contact
Changing Your Profile Picture
Appendixes
Configuration Options Reference
VMP Administrator Configuration Options
VMP Enterprise Manager Configuration Options
Port Requirements
Frequently Asked Questions
Legal Notices
Download PDF Documentation
active and passive server
[1]
Active Directory
configuration
[1]
file synchronization
[1]
integration
[1]
administration console
[1]
administrator options
[1]
Android
and Comet
[1]
GCM device encryption
[1]
security
[1]
server encryption
[1]
APNS
encryption
[1]
integration
[1]
updating certificate
[1]
Apple
APNS encryption
[1]
device encryption
[1]
server encryption
[1]
application license
[1]
audio
[1]
autoconfiguration of devices
[1]
browser requirements
VMP Web Console
[1]
calling contacts
[1]
certificate
validation for SSL
[1]
Clickatell
[1]
client application configuration
[1]
clustered environment
[1]
and SSL
[1]
configuration scenarios
[1]
email notification
[1]
installation
[1]
installing first node
[1]
installing second node
[1]
post failover configuration
[1]
restarting primary server
[1]
updating
[1]
Comet
[1]
Configuration module
[1]
configuration options
[1]
Contact Distribution Lists
creating
[1]
managing access
[1]
contacts
[1]
adding
[1]
calling
[1]
editing fields
[1]
favorites
[1]
[2]
field configuration
[1]
importing from source
[1]
[2]
module
[1]
options
[1]
sites
[1]
types
[1]
VMP Web Console
[1]
content
adding
[1]
assigning permissions
[1]
deleting
[1]
editing
[1]
module
[1]
options
[1]
content transmit status report
[1]
conversations report
[1]
CSV synchronization
[1]
database
options
[1]
deleting users
[1]
detailed text messages status report
[1]
device
configuration
[1]
remote wipe
[1]
server address autoconfiguration
[1]
uploading certificate
[1]
Distribution Lists
[1]
creating
[1]
creating Contact DLs
[1]
creating Escalation DLs
[1]
deleting
[1]
editing
[1]
granting access
[1]
managing access
[1]
sending messages to
[1]
viewing members
[1]
email
enabling
[1]
integration
[1]
options
[1]
VMP configuration
[1]
XML format
[1]
XML template
[1]
email formats
XML format
[1]
encryption
[1]
Apple APNS
[1]
enterprise manager options
[1]
Escalation Distribution Lists
[1]
creating
[1]
editing
[1]
managing access
[1]
viewing members
[1]
Excel documents
[1]
Excel synchronization
[1]
failover
[1]
and SSL
[1]
configuration scenarios
[1]
email notification
[1]
installation
[1]
post failover configuration
[1]
restarting primary server
[1]
updating
[1]
favorites
[1]
[2]
frequently asked questions
[1]
gateway
[1]
SNPP
[1]
WCTP
[1]
GCM
device encryption
[1]
integration
[1]
server encryption
[1]
GEMUSE
[1]
Group Profiles module
[1]
groups
[1]
[2]
access to items
[1]
adding users
[1]
assign profile to user
[1]
creating
[1]
deleting
[1]
filtering
[1]
name change
[1]
profiles
[1]
removing users
[1]
hiding messages
[1]
hostname
[1]
importing users and contacts
[1]
installation
[1]
checklist
[1]
on user device
[1]
standalone administrator
[1]
updating
[1]
Vocera Smartphone Proxy
[1]
integration options
[1]
internal host name
[1]
iOS
and Comet
[1]
device encryption
[1]
security
[1]
server encryption
[1]
license configuration
[1]
Licensed Application view
[1]
load balancer
[1]
and SSL
[1]
post failover configuration
[1]
restarting primary server
[1]
logging
log files
[1]
options
[1]
[2]
reports
[1]
manually adding users
[1]
[2]
mass notification
[1]
message
viewing participants
[1]
messages
[1]
adding user to conversation
[1]
continuing conversation
[1]
email integration
[1]
filtering display
[1]
hiding
[1]
mass notification
[1]
options
[1]
[2]
reports
[1]
requiring response
[1]
sending
[1]
[2]
templates
[1]
[2]
creating
[1]
deleting
[1]
editing
[1]
granting access
[1]
permissions
[1]
Messaging module
[1]
Microsoft Word documents
[1]
MIR3
[1]
Monitor View
[1]
enabling
[1]
features
[1]
filtering
[1]
My Content view
[1]
network access requirements
[1]
networking options
[1]
NIO Tomcat
for Vocera Voice
[1]
On-Call Distribution Lists
[1]
creating
[1]
deleting
[1]
editing
[1]
managing access
[1]
on-call status
[1]
modifying for any user
[1]
modifying your own
[1]
options
VMP Administrator
[1]
VMP Enterprise Manager
[1]
password enforcement
[1]
PDF files
[1]
plugin configuration
[1]
[2]
port requirements
[1]
primary and secondary server
[1]
printing schedules
[1]
profile picture
[1]
proxy
options
[1]
public host name
[1]
registering user device
[1]
remote wipe
[1]
[2]
ECS
[1]
MDM
[1]
Microsoft Exchange
[1]
Outlook Web
[1]
reports
content transmit status
[1]
conversations
[1]
detailed text messages status
[1]
editing
[1]
logging
[1]
messaging
[1]
printing and exporting
[1]
security log
[1]
smartphone data wipe
[1]
SMS usage
[1]
text messages statistics
[1]
text notifications
[1]
transmit status
[1]
Reports module
[1]
restarting VMP Server
[1]
rights
editing
[1]
schedules
[1]
creating
[1]
dashboard
[1]
options
[1]
printing
[1]
user permissions
[1]
secondary source
[1]
security
[1]
Android and iOS
[1]
security log report
[1]
SendWordNow
[1]
services
options
[1]
sites
[1]
smartphone data wipe report
[1]
smartphone password enforcement
[1]
smartphone proxy
[1]
SMS usage report
[1]
SMTP
options
[1]
settings
[1]
SNPP
[1]
[2]
software requirements
[1]
source
secondary
[1]
SQL
account change
[1]
file synchronization
[1]
high availability
[1]
integration
[1]
SSL
and clustering
[1]
certificate validation
[1]
configuration
[1]
enforcing on VMP Server
[1]
standalone administrator
[1]
installation
[1]
starting VMP Server
[1]
stopping VMP Server
[1]
streaming audio and video
[1]
synchronization
Active Directory
[1]
Excel and CSV files
[1]
SQL files
[1]
users and contacts
[1]
Vocera Voice
[1]
system accounts
[1]
system settings
[1]
templates
[1]
creating
[1]
deleting
[1]
editing
[1]
permissions
[1]
text messages statistics report
[1]
text notifications report
[1]
TFC Voice
[1]
Tomcat
for Vocera Voice
[1]
transmit status reports
[1]
unlocking users
[1]
updating VMP Server
[1]
URL for VMP Web Console
[1]
user inactivity options
[1]
User Source Mapping module
[1]
users
[1]
[2]
adding application license
[1]
adding to conversation
[1]
adding to group
[1]
configuring for WCTP
[1]
deleting
[1]
editing information
[1]
editing rights
[1]
editing user fields
[1]
filtering display
[1]
group profile
[1]
manually adding
[1]
[2]
message view permissions
[1]
removing from group
[1]
scheduling permissions
[1]
unlocking
[1]
VMP Web Console access
[1]
Users & Groups module
[1]
VBI Data Export
options
[1]
video
[1]
VMP Administrator
[1]
contacts
[1]
logging in
[1]
options
[1]
standalone
[1]
VMP Enterprise Manager
options
[1]
VMP server
administration console
[1]
architecture
[1]
autoconfiguration
[1]
configuration options
[1]
enforcing SSL
[1]
linking with WCTP
[1]
port requirements
[1]
requirements
[1]
starting and stopping
[1]
VMP Web Console
[1]
access permissions
[1]
browser requirements
[1]
calling contact
[1]
contacts
[1]
Contacts view
[1]
continuing conversation
[1]
favorites
[1]
logging in
[1]
messages
[1]
Monitor View
[1]
features
[1]
filtering
[1]
options
[1]
participants
[1]
profile picture
[1]
sending message from
[1]
[2]
templates
[1]
URL
[1]
Vocera Collaboration Suite
users
[1]
Vocera Secure Texting
integration
[1]
[2]
message routing
[1]
Vocera Smartphone Proxy
[1]
configuration utility
[1]
high availability
[1]
installation
[1]
Vocera Voice
configuration for VMP
[1]
exporting address book entries to
[1]
integration
[1]
NIO Tomcat support
[1]
options
[1]
synchronization
[1]
Voice Gate
[1]
WCTP
[1]
configuring polling
[1]
configuring users
[1]
linking with VMP
[1]
options
[1]
WIC Pin Blaster
[1]
wicapplication
[1]
wicauth
[1]
wireless gateway
[1]
SNPP
[1]
XML format
[1]
[2]
Your browser does not support iframes.