Creating Messaging Reports

In the Reports module, selecting the Messaging icon lets you display reports that list the messaging history, statuses, and statistics for the VMP Server.

The following Messaging reports can be generated:

Table 1. Messaging reports
Report Type Description
Chat - Legacy For clients that have used the legacy Chat capability that was provided in previous versions of VMP, this displays a timestamp of each Chat message and provides the sender name, participants, images, and message details.
Integration Message Activity This report is not currently in use.
Alert Status - Detailed - Legacy For clients that have used the legacy Alert capability that was provided in previous versions of VMP, this displays specific details for Alerts sent to any device.
Alert Statistics - Legacy For clients that have used the legacy Alert capability that was provided in previous versions of VMP, this displays information on all Alerts sent in a specified time period.
Alert Status - Legacy For clients that have used the legacy Alert capability that was provided in previous versions of VMP, this displays the Alert statuses for any user. Select the user from the user filter that appears when the report screen is displayed.
Conversations Displays the conversations or text messages for any user. Select the user from the user filter that appears when the report screen is displayed.
Text Messages Statistics Displays information on all text messages sent in a specific time period.
Text Messages Status - Detailed Displays specific details for text messages sent to any device.
Text Notifications Displays the text notifications for any user. Select the user from the user filter that appears when the report screen is displayed.