Creating Messaging Templates
You can create a Messaging Template to help you quickly create messages that you send
Open the VMP Administrator and select Messaging >
Click to highlight each user or Distribution List that will receive a message when
the template is used, and click > to add the users and
Distribution Lists to the list of recipients. When the users and Distribution
Lists are added, click Next.
Note: The list of recipients can include only one Escalation Distribution List.
Enter the following template details, and click Next:
Table 1. Messaging Template options
||The subject line of the message.
||The message text.
The message priority can be:
|Multiple Choice Responses
Select this checkbox if you want to define multiple choice responses for this template.
- If you have selected Multiple Choice Responses, additional fields appear:
Table 2. Additional Messaging Template options
|Notify if no one has responded
Select this checkbox if a notification is to be sent if no one has responded within the number
of minutes that you specify.
The amount of time in which a response is expected. Select one of the following:
If you selected Multiple Choice Responses, click
Next to provide the response options:
to add a response.
Type the text of the response in the dialog box provided, and click
to edit a response that you have created.
to delete a response that you have created.
To rearrange the responses, click a response to highlight it. Click
to move the response
up in the list, or click Move Down
to move the
response down. Repeat until the responses are in the order that you
Click Next when you have finished creating
Click to highlight each user or group that can use the template, and click
>. When the groups are added, click