How to Roll Back an Upgrade

You can manually roll back an upgrade if necessary for any reason.

To roll back an upgrade:

  1. Uninstall the current version of the CTS software.
  2. Install the version of the CTS software that you were originally using.
  3. Copy your original configuration and database backup files from the archive that you created to the \vocera\vcts\backup directory.
  4. Restore both the configuration and the database backup.
  5. Open the CTS Console in a browser and navigate from page-to-page, confirming that your upgraded data has migrated successfully.
The CTS system is successfully rolled back to its previous state.