Synchronizing Care Team Information

Synchronizing assignment data between other clinical staff assignment systems and the Vocera Voice Server or Staff Assignment provides a consistent, reliable source of information about a patient’s current care team, so team members can easily identify and communicate with one another. Staff members can view this information in any assignment system and access it with Vocera work flows to leverage it for mobile communications.

When you synchronize assignments between systems, you need to decide which system has the most trusted assignments—Vocera or the external clinical assignment system. CTS refers to the most trusted system as the source of truth. The source of truth publishes assignments; other systems subscribe and update their assignments based on the values provided by the source of truth.

In certain situations, the Vocera Voice Server or Staff Assignment may have more current shift-based assignments than other clinical staff assignment systems. Other staff assignment systems may include accurate information about a patient’s physicians, but they may also include nurses and other shift-based personnel who are no longer on the care team. In this situation, Staff Assignment may provide more accurate care team data for shift-based roles such as “Room 101 Nurse” and “Transport Team.”

In CTS, the source of truth is defined for the combination of site, unit, and role. This allows you to specify a granular source of truth. For example, another clinical staff assignment system may potentially be the source of truth for the "Emergency Department RN" role, while the Vocera Voice Server may potentially be used as the source of truth for a role such as "4 West PCA".