Installing the Prerequisites

Before you can install Vocera Alarm Management, your environment must contain the necessary prerequisites.

• The hardware and software requirements as described in the Vocera Alarm Management Server Sizing Matrix must be provided. This includes a supported MS SQL Server on a system dedicated to that server.

• Specify SQL_Latin1_General_CP1_CI_AS as the default collation (sort order) for the SQL Server instance. This collation supports the following capabilities that are required by the Vocera Alarm Management:

  Table 1. SQL Server Collation

  Collation Capability	Description
  Latin1	Specifies the Latin 1 character set (ASCII)
  CP1	Specifies code page 1 (ANSI code page 1252)
  CI	Specifies case-insensitive sorting, so "ABC" is treated the same as "abc"
  AS	Specifies accent-sensitive sorting, so "ü" is not treated the same as "u"

  To specify a collation for a server instance, open SQL Server Management Studio, right-click on the SQL Server instance, and select Properties. The Server Collation field displays the collation currently in use.

• Ensure that your SQL Server is set to enable SQL Server authentication mode. Windows authentication mode is not supported in Vocera Alarm Management.

• The server on which you are to install VAM must be able to access the remote MS SQL Server. Follow these instructions to test your MS SQL connection: Test Remote SQL Connectivity Easily.

  Note: You can use VAM in a clustered SQL environment.

• Microsoft .NET Framework 4.0 or higher must be installed. To check that an appropriate .NET Framework is installed in your environment, use the following: How to: Determine Which .NET Framework Versions Are Installed. To install .NET Framework, see Installing the .NET Framework.

  .NET Framework should be installed before IIS is enabled on your server. If you have enabled IIS before installing .NET Framework, run the following command to register .NET Framework:

  C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe /i

  In this command, replace v4.0.30319 with the version of .NET Framework that you have installed.

• IIS must be installed on your server. Follow these steps to install IIS: Installing IIS 8 on Windows Server 2012 or Installing IIS 7 on Windows Server 2008 or Windows Server 2008 R2. IIS 7.5 and IIS 8.5 are supported.

• After you have installed IIS, you must enable the necessary ASP.NET and IIS management components. To do this:

  • On the Windows Server 2008 R2 machine:
    • Click Start > All Programs > Administrative Tools > Server Manager. You may need to wait a few moments while the list of installed roles is generated.
    • Click Add Roles and Server Roles.
    • Select Web Server (IIS), and click Next until the Select Role Services pane appears.
  • On the Windows Server 2012 R2 machine:
    • Click on the Server Manager icon in the status bar at the bottom to start the Server Manager.
    • In the Server Manager, set Add roles and features to display the Add Roles and Features Wizard.
    • Click Next.
    • Select Role-based or feature-based installation. Click Next.
    • Select your server and click Next to display the Select Server Roles pane.

  • Expand Web Server (IIS), Web Server, and Application Development. Select ASP.NET 4.5 (Windows Server 2012) or ASP.NET (Windows Server 2008). If you are asked to select other features to include with ASP.NET, include them.

    

  • Expand Web Server (IIS) and Management Tools. Select IIS 6 Management Compatibility, IIS Management Scripts and Tools, and Management Service.

    

    Click Next.

  • Follow the remaining steps, clicking Next and Install as needed. This will install the necessary components on your system.
  • Open a Command Prompt window as administrator, and run iisreset to restart your IIS server.

• Java JRE version 1.7.0_45 or above (64-bit version) must be installed. To install Java JRE version 1.7.0_45:

  • Go to the Java SE 7 Archive Downloads page.
  • Scroll down to Java SE Runtime Environment 7u45.
  • In the Java SE Runtime Environment 7u45 section, click Accept License Agreement.
  • Click jre-7u45-windows-x64.exe to download the Java installer. You may need to create an Oracle account to do this.
  • Double-click on this installer to install it. Use all default values.

• The MS SQL ODBC Driver and Command Line Utilities must be installed. For details, see these pages:

  • MS SQL ODBC Driver: Microsoft ODBC Driver 11 for SQL Server - Windows.
  • MS SQL Command Line Utilities: Microsoft Command Line Utilities 11 for SQL Server.

  You must install the ODBC Driver before installing the Command Line Utilities. Ensure that you select the 64-bit versions of both.

• If you have a firewall installed on the system on which you will be installing VAM, the firewall must allow incoming data from the port that the MS SQL Server uses (such as 1433). For details, see Configure the Windows Firewall to Allow SQL Server Access.

• Open a Command Prompt window as administrator, and go to the C:\Windows\Microsoft.NET\Framework\v4.0.30319 folder (replace v4.0.30319 with your version of Microsoft .NET Framework). Run the following command:

  aspnet_regsql -S serverName -U sa -P password -ssadd -sstype p

  Replace serverName with the name of your SQL server, and replace password with the password you used to set up the system administrator account sa.

• Restart your computer before installing VAM.