Account Settings - General

The General settings configure the Vocera Alarm Management environment.

Setting Description
Mirth output directory path The location of the output directory that the Mirth HL7 parser uses. If this setting is changed, the Vocera Message Generator service must be restarted.
Default Download Time The time, in minutes, for which the system will download alerts.
Patient Search Criteria Whether the patient search is based on patient name and date of birth or on the patient ID number.
Enable Floater Whether to allow floating nurses to be defined.
Escalation Rule At Unit Level Whether to enable different escalation rule settings in individual hospital units. If cleared, only one set of rules governs all hospital units.
Alert Level Setting At Unit Level

Whether to enable different alarm level settings in individual hospital units. If cleared, only one set of rules governs all hospital units.

If this setting is changed, handheld devices must log in again.

Day Night Ring Tone Whether to allow different ring tones and volumes to be set up for day and night shifts.
Enable Manual Escalation

Whether to allow manual escalation of alarms from devices.

If this setting is changed, handheld devices must log in again.

Enable Forward User

Whether to allow users to forward alarms to another user.

If this setting is changed, handheld devices must log in again.

Enable Forwarding Expiration Whether to allow forwarding to expire.
Forwarding Expiration If Enable Forwarding Expiration is selected, specify the amount of time, in minutes, before forwarding expires.
Repeated Alarm Time Interval The amount of elapsed time, in minutes, before an alarm is repeated.
Highest Priority Alarm The highest alarm priority that can be generated from VAM. The default is 1.
Number Of Nurse Manager Levels In Group The number of Nurse Managers in a group.
Number Of Charge Nurse Levels In Unit The number of Charge Nurses in a unit.
Physician Supported Whether the Physician role is supported in VAM.
Secondary Nurse Supported

Whether the Secondary Nurse role is supported in VAM.

If this setting is changed, handheld devices must log in again.

Maximum Secondary Nurses

If the Secondary Nurse role is supported, the maximum number of secondary nurses allowed.

If this setting is changed, handheld devices must log in again.

Ecg Server Enabled Whether to enable or disable the ECG Server.
Bed Last Activity Supported Whether last bed activity information is provided.
Compulsory Bed Assignment Whether all beds must have a nurse assigned to them.
Unassign Nurse Upon Logout Whether to unassign a nurse's beds on logout.
XScale Override The X coordinates of an EKG displayed in handheld devices (for example, 25.0).
YScale Override The Y coordinates of an EKG displayed in handheld devices.
Escalation Check Interval

The time interval for the escalation, measured in seconds.

If this setting is changed, the Vocera Alarm Escalator service must be restarted.

Vital Patient Drop Whether to drop patient information from a bed for which no alarm has been received for a defined amount of time.
Vital Staff Drop Whether to drop the staff assignment for the bed if the Vital Patient Drop time interval has been reached.
Max Bed Locking Period The maximum amount of time that a bed can be locked.
Show Alert Detail On New Alert

Whether to show the Alert Details screen when a new Alert notification arrives.

If this setting is changed, handheld devices must log in again.

AutoResize

Whether to resize the waveform on the handheld device.

If this setting is changed, handheld devices must log in again.

Ignore Telemetry Suffix If a bed is a telemetry bed, ignore the * suffix.
Enable Wifi Manager

Whether to enable a Wi-Fi check on the handheld device.

If this setting is changed, handheld devices must log in again.

Network Error Tone Time The duration of the error tone.
Min Switching Data

Minimum strength difference required to switch access points.

If this setting is changed, handheld devices must log in again.

Polling Frequency

Sleep time interval between Wi-Fi checks.

If this setting is changed, handheld devices must log in again.

Preferred Network

The user-specified Wi-Fi network.

If this setting is changed, handheld devices must log in again.

Roaming Signal Strength

The strength of the roaming signal. Above this value, Wi-Fi strength is poor.

If this setting is changed, handheld devices must log in again.

Minimum Usable Signal Strength

The minimum required Wi-Fi strength.

If this setting is changed, handheld devices must log in again.

Usable Signal Retries

The maximum number of attempts before the network error tone is played.

If this setting is changed, handheld devices must log in again.

Polling Delay AP Switch

The sleep time, in seconds, when the access point is changed.

If this setting is changed, handheld devices must log in again.

Reset WiFi

Reset the Wi-Fi on the handheld device.

If this setting is changed, handheld devices must log in again.

Network Strength Retry Interval

The number of seconds between network strength checks.

If this setting is changed, handheld devices must log in again.

Network Strength Retry Count

The maximum number of times to check the network connection.

If this setting is changed, handheld devices must log in again.

Reminder Alert Limit The time interval between reminder Alerts.
Reminder Alert Time Limit The time limit for reminder Alerts.
Time Zone The time zone setting for the server and handheld devices.
Default Floating Duration The length of a floating nurse's shift. The default is 12 hours.
VOIP Settings
Proxy Server IP The VAM server IP address.
Proxy Server Port The port for the VAM server.
Voice Call Enabled Whether to active Voice Call capability (this feature is not yet available).
Acknowledge Previous Alerts From Same Beds Acknowledgements for a particular level acknowledge all previous alarms for that bed for that particular level of alarm.
Acknowledge Previous Lower Level Alerts From Same Beds Allows alarms of the current or lower criticality level to be acknowledged when a given alarm is acknowledged.
Night Shift Time The start time and end time of the night shift. This determines when the night shift ring tone and volume are to be used.