Welcome to the latest release of
The
If you are logged into one of the clients or the Administration Console, you can find documentation for this version of
Product Component | Where to Get Help |
---|---|
Within the Administration Console | Choose Help > User Guide |
Within the Web Client | Choose Help |
Within the Handheld Client | Choose More > Support > User Guide |
You can also access the
This section summarizes the new features in the
The
The updated
The
Simplified administration of contacts across organizations
Previously, the administrators of both an organization and an affiliate had to send each other an invitation, and each administrator had to accept the other's invitation, to allow the members in both organizations to communicate with each other.
Now, an invitation by a single administrator and an acceptance by the other is sufficient to allow the members of the two organizations to communicate. See Inviting a Practice.
Additional user invitation status information
The Invitation Status page of the
For example, you can view the date and time you sent an invitation to a user. If the user clicks the registration link in the email or completes the registration, you can also see the date and time when those events occurred. See How to View Invitation Status.
Streamlined user profile management
The data entry fields for user profiles are now named and managed consistently across the
The
The Update Organization page in the
Use the VST Administrators section to locate other administrators quickly and send them email messages, if necessary.
This section describes the additional software components that are required for you to work with
the
To integrate the Vocera Voice Server with the
Vocera Voice Server version 4.4.1, 4.4.3, 4.4.4, 5.0.1, or 5.1.0 on any supported operating system
If you are running Windows Server 2003, you must install all required Microsoft updates
before installing the
Microsoft .Net Framework 3.5.1 on the Vocera Voice Server machine
The
reg query "HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP" /v /f 3.5.* /d /s
Contact Vocera Technical Support to download version 2.0.2008 of the
See
The Vocera Voice Server Integration
in the
The
Vocera has tested
Other browsers or versions may also work, but have not been tested.
A Hospital is an organization that has a Vocera Voice Server license.
Hospital Administrators invite members of their own organization to become
A Practice is an organization that does not have its own Vocera Voice Server license, but is an affiliate of a hospital that does have a Vocera Voice Server license.
Practice Administrators invite members of their own organization to become
The Hospital Administrator must install the
After installation, the Hospital Administrator and the Practice Administrator each need to invite
users and perform basic configuration tasks. See the
This section provides information about fixes and improvements made to the
The following list contains fixes and improvements made to the
DE10073 - In some situations, navigating to a group on the Directory page of the
DE9566, DE9974 - The
DE7837 - The Android invitation email displays links for the "App Store" instead of "Google Play".
DE8595 - The Android invitation email displays the phrase "App Store" instead of "Google Play".
DE9350 - The Android registration email directs users to download "VST" instead of "Vocera Secure Texting".
The following list contains fixes and improvements made to the
DE6628 - The bi-directional relationship between an organization and a practice that each allow access to the other's members does not always provide a correctly filtered list of visible members in the Handheld or Web Clients.
The following list contains fixes and improvements made to the
DE6404 - Transaction Management functionality in third-party software used by VST server failed, resulting in an interruption in service for the VST product.
DE4228 - New VST users added on the Vocera Voice Server do not show up as contacts until the the cache is cleared.
DE5843 - The
DE4730 - The
DE5441 - The default "Available" status is not displayed in the profile of a new
DE6460 - In certain situations in a clustered environment, the Sync Connector may interfere with the Vocera Voice Server remote restore mechanism and allow a standby cluster node with an empty database to become active after a remote restore.
This section provides information about known product defects and limitations in the current release.
This section provides information about known product issues in the
DE4555 - When you affiliate a practice with your organization, the Voice number assigned to the practice is not synced to the Vocera Voice Server for up to 10 minutes.
The
DE4608 - Separating invited users with an unsupported character results in a misleading error message.
The error message states "One or more of the email addresses you specified are not valid", instead of stating that an unsupported character was used as a separator.
DE8085 - The Voice Number for a newly created organization may not be assigned in some situations.
When you create an organization, you are required to supply its Office Number. A
third-party provider used by Vocera assigns a Voice Number based on the area code
that you entered; Vocera uses the Voice Number to place phone calls from the
If the third-party provider does not have an available phone number in the same area code as the office, a Voice Number is not created. This may happen in some dense metropolitan regions where an area code is nearly saturated with previously assigned phone numbers.
Workaround: Use a different area code for the Office Number, save the organization, and let the third-party provider assign a number in that area code. Then change the Office Number to use the correct area code and save the organization again.
DE8169 - When you create a new user in the Administration Console, the user's Job Title is not saved.
Workaround: The user can log into the
DE8171 - You cannot delete some fields in a user's contact information when you update the
user profile in the
The affected fields in the user profile are Address 1, Address 2, Office Phone, and Office Fax.
Workaround: The user can log into the
This section provides information about known product issues in the
DE6750 - Cannot upload a profile image when using the
Workaround: Use the
DE8084 - Uploading a user profile image created in an unsupported file format fails without displaying an error message in the
The JPG and PNG file formats are currently supported for the
DE8083 - When using Internet Explorer 9, uploading a text message attachment created in an unsupported file format fails without
displaying an error message in the
The PDF, JPG, and PNG file formats are currently supported for
DE8212 - Emoticons sent in text messages may not display properly in the recipient's client.
For example, emoticons may display incorrectly as a question mark or a square box. The behavior is dependent upon the specific emoticon that is used, the specific sending client, and the specific recipient client.
DE6716 - The
When the
Workaround: After you change the state of SSL, use the Windows Services Control Panel to stop the Vocera Secure Texting Connector service and then start it again.
US20459 - You cannot uninstall the
Workaround: Make sure you uninstall the
DE6716 - The
When the
Workaround: After you change the state of SSL, use the Windows Services Control Panel to stop the Vocera Secure Texting Connector service and then start it again.
DE9566, DE9974 - The
Workaround: Re-start the
US20459 - You cannot uninstall the
Workaround: Make sure you uninstall the
DE6460 - In certain situations in a clustered environment, the
Workaround: Upgrade to
DE6716 - The
When the
Workaround: After you change the state of SSL, use the Windows Services Control Panel to stop the Vocera Secure Texting Connector service and then start it again.