Welcome to the latest release of
The
If you are logged into one of the clients or the Administration Console, you can find documentation for this version of
| Product Component | Where to Get Help |
|---|---|
| Within the Administration Console | Choose Help > User Guide |
| Within the Web Client | Choose Help |
| Within the Handheld Client | Choose More > Support > User Guide |
You can also access the
This section summarizes the new features in this release.
The
Most of the
Support for badge users who desire messaging capabilities (linked user profiles)
Link the profiles of
Ability to receive terminated notifications from
If the total number of individual users (the number of members in any groups plus the number of individual recipients) exceeds 50 individuals, the message is terminated; that is, recipients will receive the message, but they will be unable to respond.
Support for
Ability for
Attachment types are now consistently limited to images for all device users, and an attachment with an accompanying text is now sent as two messages.
Create or edit a subject for a text message
A subject allows VST to sort messages to or from the same people into different conversations. For example, if you are exchanging messages with the same user about both a consultation and also on-call support, using a different subject for the two groups of messages allows everyone to view the threads as independent conversations.
Add new recipients after a text conversation has already started
You can now add recipients to a conversation at any time. For example, if you are using text messages to discuss a patient with one colleague, you can easily add another colleague to the conversation to get an additional opinion.
Reply to conversation recipients who are not contacts in your Directory list (anonymous users)
In some situations, you may receive a message sent to both you and also a person who is not one of your contacts. This situation occurs when the sender of the message has a contact who is not in your own contact list and includes that person as a recipient of the message. You may reply to all users in this situation, even though you may not initiate new messages to users who are not in your own contact list.
Reply to
Note changes to message priority
All
Customize notification tones and vibration duration based on message priority
By default, all clients indicate any high priority message (or an urgent message from the
Delete a conversation
You can now delete only a conversation instead of individual messages.
Add a group to your favorites list
Earlier releases allowed you to add only users to the favorites list.
Note changes to message length
The message body now supports 3000 characters on all clients.
Email and SMS message recipients now have unlimited replies to a message
Earlier releases allowed you to send only a single response.
The message summary screen now displays the organization of the sender
The organization was not displayed in previous releases.
Changes to attachments
A message with an attachment is now sent as two successive messages, and attachment types are limited to images (no PDFs).
New system messages
A system message is now sent to all affected message recipients in the following situations:
The
The following list contains fixes and improvements made to the
DE13969 - In some situations, the Android app will freeze while loading resources.
This situation no longer occurs.
DE7843 - Messages sent between organizations may occasionally display the expiration time of the recipient organization instead of the sending organization.
This situation no longer occurs.
DE8502 - If you send a message in a new conversation when your device has no WiFi connection, the conversation is created, but the message is not created or queued.
This situation no longer occurs.
DE8610 - If you use a phone number or email address in a message's "To" field, the participant may not be visible in the full conversation participant list.
This situation no longer occurs.
This section provides information about known product issues in the VST Android Client.
XVSTM-4223 - Swiping a message to delete works inconsistently; you may have to swipe multiple times
before the
Workaround: Log into the Web client to delete conversations.
VSTMC-4230 - When a VST user calls an office phone number, the caller's cell phone number is displayed to the recipient.
DE13366 - When the message purge setting is shorter than the expiration setting, the message display in the Android client does not refresh when the app is placed into the background and then brought into the foreground.
Workaround: Log out of the app and log back in to force the app display to refresh.
DE8132 - If a contact's name starts with a number and the contact is added as a favorite, the name always appears in the Favorites list, even if you remove the contact from the Favorites list.
DE8155 - The Sent time of a scheduled message appears in the sender's conversation as the Scheduled time.
Workaround: View the correct Sent time by clicking the message itself to display the Secure Text Detail.
DE8216 - Searching on the Secure Texts page returns matching text content from the most recent message only in any conversation, instead of from all messages.
DE8286 - If users participate in a conversation with a sub-group, and the users are not members of the sub-group, the Secure Text Detail page does not display the name of the sub-group.
DE8400 - Users can delete their phone number from the Cell (Private) field in their User Profile. The cell phone number is required, and users should be able to edit it but not delete it completely.
DE8654 - The image border around a contact's picture or initials that indicates availability changes to grey when you view the contact's details from the Contacts directory.
Workaround: Navigate to the Home page to refresh the availability.
DE9041 - Users can change their email address in the their User Profile. This field should be read-only in the client.
After you are registered as a