Welcome to the latest release of Vocera Secure Texting (VST)! The VST solution extends the power of the Vocera Communications System to physicians and care teams that are located outside the hospital. VST balances security and convenience by providing a secure, easy to use, HIPAA-compliant alternative to SMS as well as basic voice capabilities to enhance communication and collaboration. The solution integrates seamlessly with the Vocera platform, providing texting and voice capabilities across Vocera end points.
The Vocera Secure Texting solution provides the following features:
If you are logged into one of the clients or the Administration Console, you can find documentation for this version of VST at the following locations:
Product Component | Where to Get Help |
---|---|
Within the Administration Console | Choose Help > User Guide |
Within the Web Client | Choose Help |
Within the Handheld Client | Choose More > Support > User Guide |
You can also access the VST documentation directly from a web browser without being logged in:
For additional product information, see also:
This section summarizes the new features in the
This version of
This version of
The
The VST Server now uses FCM (Firebase Cloud Messaging) for push notification to Android clients. (VSTP-9272)
Google has deprecated The GCM (Google Cloud Messaging) protocol which was used in earlier versions of VST; however, VST Android Client versions 2.2.2 and earlier are still supported.
The VST Server now provides support for the Apple Pushkit framework for iOS clients, providing the following capabilities (VST iPhone Client versions 2.2.2 and earlier are still supported): (VSTP-7266)
All features described in this section are available to Hospital Administrators and Practice Administrators, unless otherwise noted.
Hospital administrators may now set the inactivity logout for all users of the
This feature allows administrators to enforce organization best practices for security.
There are no features to report in this release.
The
The
This change makes the
This section provides information about fixes and improvements made to the
This version of VST fixes the following issues.
VSTP-9457 In some situations, opening a contact or sending a message may take a long time, resulting in the console displaying "Unable to load secure messages".
VST has now optimized the API performance and the situation no longer occurs.
This version of VST fixes the following issues.
VSTP-9171 If the recipient of a sent message is offline, the notification time stamp is not posted to the VST database.
This situation no longer occurs.
VSTP-9385 The VST server incorrectly generates system messages for terminated conversations with more than 50 users. Generating and delivering this large amount of system messages impacts performance of the server.
System messages are no longer generated for terminated conversations that have more than 50 users.
VSTP-9117 Search and type-ahead suggestions do not always filter the list of contacts correctly when creating a message.
This situation no longer occurs.
VSTP-9170 In some situations you cannot delete an empty sub-group, and the console does not provide an error message.
This situation occurred when the subgroup was associated with a conversation. The console now displays a warning message that the subgroup cannot be deleted when it is still associated with a conversation.
This section provides information about known issues in the
This release of
Workaround: Do not use more than 1000 characters in the status message.
This release of the