New and Enhanced Features in 5.11.0.190

The following list displays new features in this version of the Vocera Voice Server.

Encryption of device signaling and all media

Signaling traffic between the Vocera Voice Server and Vocera devices is encrypted to prevent attacks and information leakage from unauthorized network traffic monitoring. Similarly, media transfers between Vocera devices and between the Voice Server and Vocera devices are also encrypted. The following are some of the key highlights of the end-to-end encryption feature:

New secure Badge Log Collector service
Mutual DTLS implementation for Voice Server Updater and Signaling Gateway
Media Encryption support between the Vocera devices and Vocera Genie, Phone endpoints (through VSTG), and Broadcast session.
Badge Configuration Utility changes to support end-to-end encryption configuration on Vocera devices.

Mutual authentication of network connected endpoints on the Voice Server.

The Vocera Voice Server now supports mutual authentication of all network-connected endpoint devices before establishing any connection, ensuring that connections are not made with unidentified or unknown devices.

Audit logging

To enhance application security, the following audit logs have been introduced:

Audit logs for Server, Console, and Staff Assignment
Audit log checksum files generated on audit log close

FIPS certified cryptography provider for all Java applications in the Voice Suite.

A FIPS-certified cryptography provider has been added for the following Java applications in the Voice Suite:

Vocera Launcher
Voice Server
Signaling Gateway
Badge Configuration Utility (BCU)
Secure Badge Log Collector

E-911 Location Services

Enhanced 911 (E-911) Location Service allows a 911 call dispatcher to locate a Vocera device user making a 911 call and quickly send help to the caller. Vocera provides an option to configure an Emergency Location Identification Number (ELIN) to identify the caller's location and connect the caller with a 911 call dispatcher.

Third-party Software Versions

The following third-party software versions are included in this release and provide 64-bit compatibility or security enhancements:

3rd-party Software	Version
Apache HTTP Server	2.4.61
Apache Tomcat	9.0.91
JRE (Zulu built on OpenJDK)	1.8.0_422 (Zulu 8.72.0.17)/17.0.12 (Zulu 17.44.53)
MySQL Server	8.0.38(VS)/5.7.42 (VRS)
ODBC Connector	Not installed; used at install-time only
OpenSSL	3.0.9

Vocera Firmware Versions

The following firmware versions are included in this release:

Vocera Device	Firmware Build Number
B3000n	4.3.5.10
C1000	1.6.0.104
V5000	5.7.0.198

Prerequisites and Reminders

Before you install Vocera Voice Server along with its components and consoles, ensure that the following prerequisites are met.

Prerequisites for Vocera Voice Server and server components:

Verify that you have one of the following Vocera products installed, if you are upgrading from an earlier version of Vocera:
- Vocera Server Version 5.x (5.0.1 or later)
- The GA release or any service pack of Vocera Server 4.3.0 or 4.4.0.
Ensure all B3000n badges are operating on firmware version 4.3.1.17 or later before upgrading. Otherwise, a signaling change may cause B3000n badges to continuously reboot. B3000n firmware 4.3.1.17 can be installed on Vocera Voice Server version since 4.3 SP4. B3000n firmware version 4.3.1.17 ships with Voice Server 5.3.0.415.
Starting with Vocera Voice Server 5.7.0, B2000 devices are no longer supported.
Verify that you have turned the Compatibility Mode off in the browser, if you are using any of the following consoles:
- Administration Console
- User Console
- Staff Assignment Console
- Report Server Console
Perform one of the following to get a telephony connection to Vocera Voice Server 5.x:
- If you have an analog or digital PBX, connect to the Vocera SIP Telephony Gateway through a hardware gateway such as the Sangoma Media Gateway.
- If you have a SIP PBX, connect to the Vocera SIP Telephony Gateway directly.

Installation

Installation prerequisites

If Vocera Secure Texting (VST) is installed in your environment, you must uninstall the Vocera Secure Texting Sync Connector before you upgrade to the latest version of Vocera Voice Server.
Re-install the Vocera Secure Texting Sync Connector after you complete the Vocera Voice Server upgrade.
See How to Uninstall the Vocera Secure Texting Sync Connector in the VST Vocera Administrator Guide.
Ensure that you download and install the latest version of the Vocera Secure Texting Sync Connector.
Ensure that you have installed an English-based language pack in Windows Operating System where you are installing Vocera Voice Server and any subsequent Vocera localization packs.

To install or upgrade:

Note: While installing or uninstalling, you can be repeatedly presented with pop-up messages instructing you to reboot for changes to be applied. Do not reboot when prompted. Wait until the installation is complete to reboot.

To perform a new installation, follow the steps described in the Running theVocera Voice Server Installation Program section of the Vocera Voice Server Installation Guide.
To upgrade from previous Vocera versions, follow the steps described in Upgrading Vocera Voice Server to Version 5.6.0 section of the Vocera Voice Server Installation Guide.
Note: Your previous system configuration remains in the database that is restored at the end of the upgrade. Because some 4.x features have been deprecated.
- Update the values in your database as follows:
  1. Open the Vocera Voice Server Administration Console and navigate to the System > Preferences page.
  2. Choose Save Changes.
    The server updates your database and removes any settings for deprecated features.
- Convert custom names directory:
  - If you are upgrading from a version 4.x deployment and have a custom names dictionary, convert the custom names directory to the version 5.x format manually.
  - If you are upgrading from version 5.x and have a custom names dictionary, no conversion is required.

Fixed Issues

Fixed Issues in Version 5.11.0.190

The following list includes items fixed or improved in this version of the Vocera Voice Server.

CRVC-26702 The unload operation fails due to incorrectly formatted input.

Known Issues

A few issues are known to exist in the Vocera Voice Server 5.11.x platform and this section summarizes all the known issues in the release.

Known Issues in the Vocera Voice Server

This section summarizes known product defects and limitations, including any workarounds we may have, for the Vocera Voice Server 5.11.x platform.

CRVC-24212 Entering an invalid IP address in the “Report Server IP Address” field in the VS Admin Console can cause the Voice Server to crash.
Workaround: Fix the invalid IP address in the “Report Server IP Address” field.

Vocera Communications System Release Notes

Vocera Voice Server Version 5.11.0.190

Release Date: July 2024

Updated: July 31, 2024