Vocera Communications System Release Notes
Vocera Voice Server Version 5.10.3.74
Release Date: October 2024
Updated: November 20, 2024
New and Enhanced Features
The Vocera Voice Server 5.10.x
platform has new features and enhancements.
This section summarizes prominent features and functionality for each release.
New and Enhanced Features in 5.10.3.74
The following list displays new features in this version of the Vocera Voice Server.
Vocera Voice User Interface
- The Vocera Voice Server now allows to enable or disable the storage of
Enhanced Voice Utterances and JSON data, as well as set the retention period. This
functionality helps manage disk space by allowing users to turn on or off the saving of
call logs and control how long they are retained, reducing the need for frequent
cleanups.
- When the Enhanced Voice feature is enabled, users who roam outside
their home site will now correctly search within the recognition space of the site they
are visiting.
Vocera Voice Server
- Starting with this release, the Vocera Report Server (VRS) is no
longer included in the installer suite. Contact support for assistance in obtaining the
installer from a previous version.
Third-party Software Versions
The following third-party software versions are included in this release and provide 64-bit
compatibility or security enhancements:
| 3rd-party Software |
Version |
| Apache HTTP Server |
2.4.62 |
| Apache Tomcat |
9.0.91 |
| JRE (Zulu built on OpenJDK) |
1.8.0_482 (Zulu 8.80.0.17)/17.0.8.1 (Zulu 17.52.17) |
| MySQL Server |
8.0.38(VS) |
| ODBC Connector |
Not installed; used at install-time only |
| TLS |
1.3 and 1.2 |
| PJSIP |
2.9 |
Vocera Firmware Versions
The following firmware versions are included in this release:
| Vocera Device |
Firmware Build Number |
| B3000n |
4.3.5.13 |
| C1000 |
1.6.0.104 |
| V5000 |
5.6.1.12 |
Prerequisites and Reminders
Before you install Vocera Voice Server along with
its components and consoles, ensure that the following prerequisites are met.
Prerequisites for Vocera Voice Server and server
components:
- Verify that you have one of the following Vocera products installed, if you are
upgrading from an earlier version of Vocera:
- Vocera Server Version 5.x (5.0.1 or later)
- The GA release or any service pack of Vocera Server 4.3.0 or 4.4.0.
- Ensure all B3000n badges are operating on firmware version 4.3.1.17 or later
before upgrading. Otherwise, a signaling change may cause B3000n badges to
continuously reboot. B3000n firmware 4.3.1.17 can be installed on Vocera Voice
Server version since 4.3 SP4. B3000n firmware version 4.3.1.17 ships with Voice
Server 5.3.0.415.
- Starting with Vocera Voice Server 5.7.0, B2000 devices are no longer
supported.
- Verify that you have turned the Compatibility Mode off in the browser, if you
are using any of the following consoles:
- Administration Console
- User Console
- Staff Assignment Console
- Report Server Console
- Perform one of the following to get a telephony connection to Vocera Voice Server
5.x:
- If you have an analog or digital PBX, connect to the Vocera SIP
Telephony Gateway through a hardware gateway such as the Sangoma Media
Gateway.
- If you have a SIP PBX, connect to the Vocera SIP Telephony Gateway
directly.
Installation
Follow these instructions to install Vocera Voice Server or upgrade it to
the latest version. .
Installation prerequisites
- If Vocera Secure Texting (VST)
is installed in your environment, you must uninstall the Vocera Secure Texting Sync Connector
before you upgrade to the latest version of Vocera Voice Server.
Re-install the Vocera Secure Texting Sync Connector
after you complete the Vocera Voice Server
upgrade.
See How to Uninstall the Vocera Secure Texting Sync
Connector in the VST Vocera Administrator Guide.
- Ensure that you download and install the latest version of the Vocera Secure Texting Sync Connector.
- Ensure that you have installed an English-based language pack in Windows Operating
System where you are installing Vocera Voice Server and any
subsequent Vocera localization packs.
To install or upgrade:
Note: While installing or uninstalling, you can be repeatedly presented with pop-up messages
instructing you to reboot for changes to be applied. Do not reboot when prompted. Wait
until the installation is complete to reboot.
- To perform a new installation, follow the steps described in the Running theVocera Voice Server
Installation Program section of the Vocera Voice Server Installation
Guide.
- To upgrade from previous Vocera versions, follow the steps described in Upgrading
Vocera Voice Server
to Version 5.6.0 section of the Vocera Voice Server Installation
Guide.
Note: Your previous system configuration remains in the database that is
restored at the end of the upgrade. Because some 4.x features have been
deprecated.
- Update the values in your database as follows:
- Open the Vocera Voice Server
Administration Console and navigate to the System > Preferences
page.
- Choose Save Changes.
The server updates
your database and removes any settings for deprecated
features.
- Convert custom names directory:
- If you are upgrading from a version 4.x deployment and have a custom
names dictionary, convert the custom names directory to the version
5.x format manually.
- If you are upgrading from version 5.x and have a custom names
dictionary, no conversion is required.
Fixed Issues
The following list contains fixes and improvements made to the Vocera Voice Server 5.10.x
platform.
Fixed Issues in Version 5.10.3.74
The following list includes items fixed or improved in this version of the Vocera Voice Server.
- CRVC-23882 Push To Talk (PTT) ends immediately when the user releases
acquisition.
- CRVC-24751 Scheduling a Code Lavender for Everyone Everywhere group results in a
server timeout failover.
- CRVC-27895 Staff Assignment fails to send an email alert when a Sub-Department or
Department is modified.
- VCXP-19110 When Enhanced Voice is enabled, the 'send a voice message' comand
results in the user hearing that the command is not available.
Known Issues
A few issues are known to exist in the Vocera Voice Server 5.10.x platform
and this section summarizes all the known issues in the release.
Known Issues in the Vocera Voice Server
This section summarizes known product defects and limitations, including any
workarounds we may have, for the Vocera Voice Server 5.10.x
platform.
- CRVC-27900 Ringback tone observed on calls made to badges following the
system upgrade from version 5.8 to 5.10.
- CRVC-27909 When a badge user in handset mode has the “announce through
speaker” setting enabled, incoming voice messages will play on the main badge
speaker instead of the handset speaker.
- CRVC-28333 Smartbadge users are automatically logged back in when the
device reconnects to the network after being auto-logged out while off-network,
for insatnce, due to battery removal.