Vocera Communications System Release Notes

Version 5.1.0.158

Updated: March 1, 2023

What's New

Vocera Server release 5.1 introduces the following new features:

Additional Enhancements

Vocera Voice Server 5.0.x also provides the following additional enhancements:

Speech Processing Enhancements

The 5.0.x release provides the following speech recognition and speech processing enhancements:

Deprecated Features

Starting with VS 5.x, the following features and components are no longer supported unless noted otherwise below:

Prerequisites

Installation

To upgrade from Vocera Server 4.3.x, 4.4.x, or 5.0.1:

Note: If Vocera Secure Texting (VST) is installed in your environment, you must uninstall VST before you upgrade to the latest version of Vocera Server. See "How to Uninstall the Vocera Secure Texting Sync Connector" in the VST Administrator Guide.

  1. Follow the steps in the section of the Vocera Installation Guide called "Upgrading Vocera Voice to Version 5.1."
    Note: Your previous system configuration remains in the database that is restored at the end of the upgrade. Because some 4.x features have been deprecated, update the values in your database as follows:
    1. Open the Voice Server Administration Console and navigate to the System > Preferences page.
    2. Choose Save Changes.

      The server updates your database and removes any settings for deprecated features.

  2. If you are upgrading from a 4.x deployment and have a custom names dictionary, convert it to the 5.x format manually. If you’re upgrading from 5.0.1 and have a custom names dictionary, there is no conversion needed.

To perform a new install:

  1. Follow the steps in the section of the Vocera Installation Guide called "Running the Vocera Voice Installation Program."

Changes in Behavior

For Vocera Report Server:

Vocera speech recognition has been enhanced to more accurately process what users are saying. By providing more accurate responses to recognition attempts the user experience is enhanced to react in less confusing manner. For example, the Genie replies “I didn’t understand” instead of “I think you said…” in response to the user attempting to call someone who is not configured in the database.

As a result of this enhancement some customers may experience a larger number of voice recognition rejections in the Vocera Report Server speech recognition reports. The increase is due to the recognition engine more accurately reacting to what the user has said and provides an opportunity to target user training for those users who are having trouble with recognition.

What's Fixed, Enhanced, or Improved

The following list contains fixes and improvements made to the Vocera 5.1.0 platform.

Release 5.1 Fixes

For Vocera Voice Server:

For Vocera Report Server:

Firmware Included in this Release

The following list contains the available firmware that ships with the Vocera Voice version 5.1.0:

For more information, see the Release Notes for B3000n 4.0.2.9 and B3000 3.1.1.11.

Known Issues

This section provides information about known product defects and limitations in the current release.

Known Issues in the Browser

The following list provides information about known product issues in the browser:

You must run Internet Explorer 10 and 11 in compatibility mode to access any of the consoles. If you do not use compatibility mode, certain console features will not work, and you will see inconsistent behavior.

To run Internet Explorer 10 or 11 in compatibility mode:

  1. Open Internet Explorer and use the menus to choose Tools > Compatibility View Settings.

    The Compatibility View Settings dialog box appears.

  2. Enter the IP address of your standalone Vocera Server or each node in your Vocera cluster in the Add this website field and click Add.

    Each IP address appears in the Websites you've added to Compatibility View list.

  3. Click Close to return to Internet Explorer.

Known Issues in the Vocera Voice Server

The following list provides information about known product issues in the Voice Server:

Known Issues in the Vocera SIP Telephony Gateway

The following list provides information about known product issues in the Vocera Telephony Gateway:

Known Issues in the Vocera Report Server

The following list provides information about known product issues in the Report Server:

Known Issues in the Web Services Interface

The following list provides information about known product issues in the Web Services interface: