Vocera Analytics provides a
comprehensive view of all interruptions encountered by caregivers. Interruptions include voice
calls, text messages, and alarms and alerts from clinical and operational systems. Vocera Analytics enables clinical
leaders to review performance metrics, conduct comparisons, measure success rates, and
identify areas for improvement. Based on this information, dashboards and reports can be
constructed to monitor and drive continuous improvement.
Vocera Analytics comprises the
following functionalities:
-
Dashboards—Display data based on defined metrics and key performance indicators
(KPIs) that you can analyze and track.
-
Reports—Provide logs that the Vocera Voice Server supplies. These
reports allow you to understand your usage of the Vocera Voice Server and optimize the
deployment of your organization.
You can find documentation for this version of the product by clicking the question mark (?)
in the header pane on all the pages of the Analytics console.
You can also access the following Vocera Analytics documentation
directly from a web browser without being logged in:
Before you install Vocera Analytics, your environment must contain the necessary prerequisites. The size of your server
normally depends on the number of users that reference it and the number of beds at your
site.
Vocera Analytics hardware
prerequisites:
The details on the hardware requirements for the Vocera Analytics Server database are as
follows:
Note: The requirements are different for small, medium, and large servers.
|
Small |
Medium |
Large |
Memory |
32 GB |
64 GB |
128 GB |
CPU |
Octa-core |
Octa-core |
12 Core |
Disk Space |
500 GB HDD (per year) with SSD Cache |
1 TB HDD (per year) with SSD Cache |
2 TB HDD (per year) with SSD Cache |
Operating System |
Windows Server 2016 |
Windows Server 2016 |
Windows Server 2016 |
Browser Support |
Internet Explorer 11, Firefox version 57 or later,
Safari 10.0 or later, Google Chrome version 62 or later (JavaScript must be enabled)
|
Database (provided) |
MariaDB (MySQL) |
MariaDB (MySQL) |
MariaDB (MySQL) |
Note: To run properly, the Vocera Analytics Agent running on a Vocera Voice Server (VS) will
require 2 GB of RAM when interacting with a small or medium Vocera Analytics Server database
and 4 GB of RAM when interacting with a large Vocera Analytics Server database. If the VS does
not have sufficient memory to meet the mandated minimum memory for the VS plus the needs of
the Vocera Analytics Agent, memory will need to be added to the VS. For example, a VS running
version 5.2.3 requires a minimum of 8 GB of RAM. If the Vocera Analytics Agent will be
interacting with a large Vocera Analytics Server database requiring 4 GB of RAM, the server
running the VS and the Vocera Analytics Agent must have a minimum of 8 + 4 or 12 GB of RAM
installed. If it does not, sufficient RAM to meet or exceed the 12 GB requirement should be
added. If the VS is running in a virtual environment, Memory Over Subscription is not
supported and the Host Server should have sufficient physical RAM to support the memory
allocated to the Guest Servers plus the Hypervisor.
Validation Metrics: Performance Expectations
- Reports and Dashboards: One month of data displays in 10-15 seconds
- Data Exports: 30–45 seconds
Data Inputs |
Small |
Medium |
Large |
Vocera Voice Server Users |
450 |
2000 |
5000-20000 |
VMP Users |
200 |
3000 |
10000 |
Beds |
293 |
500 |
1000 |
Engage users |
450 (225 per shift) |
1000 (500 per shift) |
2000 (1000 per shift) |
Clinical Alarms |
2200 |
5000 |
9500 |
Nurse Call Alerts |
3200 |
11000 |
22000 |
Orders |
400 |
1200 |
2400 |
Lab Alerts |
24 |
75 |
150 |
VMI Messages |
2000 messages/day |
10000 messages/day |
60000 messages/day |
Calls Per Day |
2000 calls/day |
10000 calls/day |
60000 calls/day |
VCS Messages |
9000 messages/day |
40000 messages/day |
400,000 messages/day |
Vocera Analytics software
prerequisites:
To use the Vocera Analytics Server database, you must have the necessary software version
available:
- Vocera Voice Server version 4.4.4
and later.
- Engage Platform version 5.5 and later, with EMDAN version 1.9x and later.
- Data Export Adapter 1.4.1 SR1
- Vocera Messaging Platform version 5.2.2
and later.
Note: All three systems are not required. Minimum system level versions are only
applicable if previously installed or an installation is pending. Vocera Analytics will
collect data from each of these systems only if installed.
- Crystal Reports 2016 and MySQL Connector or ODBC 3.51 driver.
Important: Do
not install Crystal Reports Server on the same machine as Vocera Analytics Server. Vocera
Analytics Server has not been certified to work on computers where Crystal Reports Server
is also installed. You must also set up an ODBC data source.
Other Considerations
To use Vocera Analytics, you must consider the following product requirements:
Vocera Analytics is the upgrade path for both Vocera Reporting Services and Engage Reporting.
It is available for all Vocera systems (Standard or Enterprise License) and includes data
migration for both VRS and Engage.
Infrastructure Considerations
To use Vocera Analytics, you must consider the following infrastructure requirements:
This section summarizes the new features in this release.
The following list contains fixes and improvements made to the
Vocera Analytics.
This release includes the following known issues and limitations: