This section summarizes the new features in the Vocera Smartbadge 5.0.8.11 release.

• PPE commands in Voice-Only mode―The Smartbadge in Voice-Only mode now supports the voice commands for use with PPE. This feature is available on Vocera Voice Server 5.7 or later.
• Eddystone Beaconing―Smartbadge can now have Eddystone, a Bluetooth Low Energy (BLE) beacon protocol, enabled.
• Change in IGMP version―The default version of IGMP has been changed from 3 to 2.

There are no new features for this release.

This section summarizes the new features in the Vocera Smartbadge 5.0.7.13 release.

• Prevent Texting―Your adminstrator can prevent you from sending and receiving text messages. Text messages cannot be sent to users who don't have permission to send and receive text messages.
• Panic Broadcast―Panic Call has been renamed to Panic Broadcast to better describe the actual function.

• New badge properties―New badge properties have been added to control the sensitivity of the badge to avoid unintentional activation of the auto handset mode.

This section summarizes the new features in the Vocera Smartbadge 5.0.6.43 release.

• Manufacturing build update.

This section summarizes the new features in the Vocera Smartbadge 5.0.6.35 release.

• UNII-3 channels support―The Smartbadge now supports UNII-3 channels when in the Australia (AU), New Zealand (NZ), and UAE (AE) locales.

This section summarizes the new features in the Vocera Smartbadge 5.0.6.34 release.

• Call button sensitivity settings―The Smartbadge now supports and saves Call button sensitivity settings specific to PPE and non-PPE modes. The Smartbadge restores the setting value on mode change and save the setting value to user-specific settings.
• Smartbadge Help―The Smartbadge now includes an integrated Help that covers various topics for onboarding the users. When a user logs in to the Smartbadge for the first time, the topic on Badge introduction appears as the welcome tutorial. The complete set of help topics can be accessed from the Settings screen. Each screen menu includes a Help button for accessing context-sensitive Help.
• New badge properties
  • Display short caller name―A new badge property V5.DisplayShortCallerName [ true | false ] is added to enable or disable display of short caller name in call screen. By default, the value is set to false. If the value is set to true, only first name and last name initial are displayed.
  • Display short name―A new badge property V5.DisplayShortName [ true | false ] is added to enable or disable display of short name for logged-in user on My Account page and login screen. By default, the value is set to false. If the value is set to true, only first name and last name initial are displayed.

• Vocera Device with Smartphone Apps

  You can use Smartphone apps (Vocera Vina and VCS app) for messaging with a Vocera Smartbadge for hands-free communication. When you are logged into both devices, calls and broadcasts are handled on the Smartbadge, messages are delivered to both devices, and you can respond to messages from both devices. Setting Do Not Disturb on the Smartbadge now sets Do Not Disturb for Text and Calls on VCS.

• Smartbadge Enhancements for use with PPE―The PPE mode changes the Call button to be more sensitive to touch under a gown. It also boosts high-frequency audio output to overcome microphone challenges with these frequencies when using the device with a Powered Air Purifying Respirator (PAPR).

  Voice commands can be used to:

  • Adjust badge volume
  • Enable DND
  • Check battery life
  Note: The usage of Voice Commands requires the Voice Server version 5.6.0 server. These commands are not yet supported in Voice-Only mode.
• User Interface Enhancements
  • Real-time situational awareness―Details of a patient and the Care Team members are now available for alerts and conversations. This information can also be accessed using the Directories module to start patient-linked conversations. This feature requires the Vocera Messaging Platform 5.6.0 server.
  • Leaving a conversation―Using Smartbadge, you can now leave a group conversation that you no longer want to participate in. This feature requires the Vocera Messaging Platform 5.6 server.
  • Site time on the Smartbadge screen―Time and time zone are now applied appropriately on the Smartbadge when it is connected to the server.
• Wi-Fi Connectivity Enhancements
  • Multicast Diagnostics―The Smartbadge now provides multicast data to help multicast troubleshooting.
  • Multi-profile Support―The Smartbadge now supports multi-profile, also known as dynamic WLAN. It is intended for enterprise customers that use 5GHz and 2.4GHz together.
• Group Mode―A new badge property V5.DisplayGroupModeState [ true | false ] is added to enable or disable group mode at the global level. By default, the group mode is enabled, and the value is set to true. If the value is set to false, you will not be able to see an option on the device to enable or disable group mode.

There are no new features for this release.

There are no new features for this release.

• Voice Server Only Mode

  While Voice Server only mode has been functional in previous releases, this release updates the limited feature set to be similar in look and feel to the same elements in the full-featured mode.

  • Place all calls including broadcasts calls, instant conferences, and panic calls.
  • Navigate through the screens using a vertical swipe.
  • Swipe to the right from any main screen to lock the Smartbadge.
  • Swipe to the left to reveal the red “X” and press “X” to delete an event in the Home Screen.
  • The Smartbadge chirps and an indicator is displayed on the status bar if a voicemail is received.
  • The main screens available are:
    • Events/Home Screen―Lists the message from the Voice Server user console, Staff Assignment, alerts from integrations, and messages from the Vocera Secure Texting solution. A maximum of 20 items is displayed on the Events screen.
    • Settings Screen―Provides access to the Badge Settings, and displays the user details and their current availability state (Do Not Disturb, Available, or Code Lavender.)
• User Interface Enhancements
  • Autoset handset mode―When the Smartbadge is raised to the ear, the auto-setting of the handset mode is enabled. You can enable this feature using the Badge Settings. Even if you take the device away from the ear during the call, the call remains in handset mode.
  • Call button sensitivity enhancement―The timers and intensity of the haptic touch feedback on the call button has been refined. You can update the call button sensitivity using the badge settings.
  • Patient context in conversation―The home screen and the conversation screen now display the name of the patient, room, DOB, and sex if it is a patient-attached conversation.
  • Client Certificate―Badge Settings now display client certificate details.
• Wi-Fi Connectivity Enhancements
  • New client certificate for Wi-Fi authentication―The Smartbadge now supports both SHA1 and SHA2 certificates.
  • New client certificate integration―The new client certificate is now integrated with the old certificate. You can switch between the certificates using the badge property V5.UseSHA2cert [ true | false ]. The default value of V5.UseSHA2cert is true.

• User Interface Enhancements
  • Speech-to-text for chat conversations—Speech-to-text allows a user to dictate a text message to one or more users or groups. Combined with the hot word feature, a user can now send a text message completely hands-free. The chat conversations are secured by encrypting signaling between devices and the server.
  • Editing alert response—Allows a user to update alert response after the initial response. This option is enabled on your Smartbadge when your administrator enables this setting on the Vocera Messaging Platform.
  • Suggestive text and keyboard optimization—The keyboard layout is now changed to increase ease of use and accuracy. Predictive text speeds text entry by allowing the user to select the word instead of typing it.
  • Screen tips—Screen tips are now provided to define blank screens.
  • Audible clicks on key-press during keyboard use—A user now has the option to turn on audible audio feedback for the keyboard through badge settings.
  • Push-to-talk button timing (PTT)— Allows the user to set the PTT timing to suit their needs.
  • User-selectable call button timer—Allows the user to set the duration of time that the Call button must be touched before a call is placed.
  • Scrolling enhancement—Scrolling experience within the call log, directory, and search results are improved.
  • Badge settings grouping—Badge settings are now grouped into entries to improve usability.
• Wi-Fi Connectivity Enhancements
  • Certificate for Wi-Fi authentication—SHA512 and SHA384 signed certificates are now supported.
  • Enhancement to channels-to-scan feature—Channels-to-scan feature is now enhanced for efficient scanning. ChannelsToScan is a combined list of 2.4 and 5ghz channels. If this property is specified in the badge.properties file, then only the list of channels specified is used to perform full scans by the badge, which optimizes scan time and reduces the amount of active radio time. If ChannelsToScan property is not specified in the badge.properties, then by default, the badge performs a full scan of all supported 5ghz channels, including DFS channels.

Placing Direct Calls from Vocera Devices

As part of the Vocera care team connect solution, the new direct call feature enables the communication between the patient and the caregiver in bed locations that lack nurse call. This feature reduces the need to don and doff PPE (Personal Protective Equipment) and improve the patient experience.

When the direct call feature is enabled on Vocera Voice Server Console and Vocera devices, the user can press the Call button to immediately place a call to a predefined recipient without having to interact with the genie. The direct call recipient can be another user, group, or a contact in the system.

To enable this feature, set the customer badge property V5.DirectCallEnabled true using the BCU or through the VCB menu only. Do not add this property to the Badge.Properties of the Vocera Server. The default value of the badge property is false.

Vocera recommends the following:

• Do not enable this property on the Vocera device of caregivers.
• Do not add the V5.DirectCallEnabled property to the Badge.Properties of the Voice Server.

For information on Vocera device usage guidelines for the Direct Call feature, refer to the Vocera V-Series Smartbadge User Guide, Vocera B-Series Badge User Guide, and Vocera Device Configuration Guide available on Vocera Documentation Portal.

With Smartbadge, Vocera introduced its first touch screen along with a touch sensor as the Call button. Due to the nature of wearable devices, fingers are not the only surfaces that come into contact with a touch sensor. Wrists, forearms, and other material may come into contact with the touch sensor leading to calls being initiated accidentally.

To mitigate this, Vocera has introduced a capability in the Smartbadge using the touch surface on display, the proximity sensor, and the Call touch sensor to assess whether a user has placed a call intentionally or accidentally. If an accidental call is detected, the Smartbadge will log the event, but not place a call. Internal testing has shown this new capability to reduce the number of accidental calls that are placed.

This new capability does not change the Call touch sensor behavior when a finger or thumb is placed on the touch sensor. Neither does it change the behavior of the Panic button in any way.

For those customers who are experiencing accidental calls through the touch sensor, Vocera would like to invite these customers to evaluate the changes in the Smartbadge firmware, which introduces the accidental call detection.

This new firmware is based on the 5.0.3.45, which was generally available in December 2019. This new firmware is labeled as 5.0.3.45 [12.4].

Any customers who deploy this firmware are encouraged to send Voice Server logs to Vocera in order to measure how effective this feature is in reducing the number of accidental calls.

• Bluetooth headset certification—Bluetooth headsets are now certified to be used with V5000 Smartbadge.
• USB C digital headsets—Vocera Smartbadge supports the use of USB-C digital headsets. Due to the variety in configurations and performance of digital USB-C headsets, it is recommended to choose USB-C headsets that are targeted for laptops and Android smartphones. This feature is enabled by the following badge property V5._EnableDigitalHS_ [True|False]. The default value is false.
• Wake Word to initiate a Genie call—Vocera Smartbadge now has the ability to respond to the spoken voice command OK Vocera to initiate a Genie call without the user having to touch the Call button for a true, hands-free calling experience. This feature is enabled through the badge property V5.EnableHotword [True|False]. The default value of the property is False.
• PIN Authentication—An authentication PIN can be enabled to identify the user logging into the Smartbadge. As the user presses the Call button, the genie enunciates an invitation for the user name and then requests a PIN for authentication. The user PIN requirement is set up by the administrator. To further secure the experience, the authentication PIN is prompted after the session timeout. However, calls, messages, and alerts are delivered even after session timeout. But to interact with the screen, the PIN must be entered.
• Log File Enhancement—ARP entries are now displayed in the Smartbadge log files.
• Wi-Fi Changes
  • A badge property V5.ForceIGMPVersion introduced to force specific IGMP versions to be adopted. The default value is IGMP v3.
  • The Linux TCP Selective Acknowledgement (SACK) vulnerability detailed in CVE-2019-11477, CVE-2019-11478, and CVE-2019-11479 have been mitigated in this release.
• No Response Notification—If no response is received to a message sent from the web console or the Vocera Collaboration Suite app within the response timeout timeframe, a notification is received on the Vocera Smartbadge.
• User Interface Enhancements
  • The volume settings are now available for speaker, handset, headset, and Bluetooth audio paths. The volume settings are saved in the user profile.
  • Configurable delay for the Panic Button operation is introduced. The default is 1 second and can be controlled through the badge property V5.PanicDelayDurationMS = 100-5000 (msec).
  • When a call is forwarded to an external phone number, the forwarded number is hidden.
  • Two new options, Broadcast and Urgent Broadcast are introduced for Groups in the interface.
  • Turn the screen off by swiping to the right on any primary screen such as Event/Home, Directory, and Settings screens.
  • Haptic touch for the keyboard is a user option, accessible through user settings. A vibration can be felt when typing to aid in typing accuracy.
  • Expired messages and alerts are automatically removed from the Events screen to reduce clutter.
  • Page callback option now available to call a Vocera user directly rather than routing the callback as an outside call.
  • The callback button now displayed and supported for VMI messages.

• Support for Mass Notifications—You can send messages to more than 50 participants at a time.
• Calling Extensions and Outside Numbers—A dial pad is added to call extensions and outside numbers.
• Handset Mode Enhancements—Touchscreen is disabled while on a call to prevent accidental hang-ups.
• Localization —Spelling and date formats for non US locales are implemented.
• Haptic Call button Changes
  • The timers and intensity of the haptic touch feedback on the call button have been refined.
  • The welcome text has been updated to indicate, “Please touch the call button to log in.”
  • The welcome prompt has been updated to enunciate, “Please touch the call button to login.”
• Minimum Volume Setting—The minimum volume setting has been set to 1, in alignment with the B3000n. A badge property to adjust this value is available.
• Home Screen Enhancements
  • The filter tab now has an option to select alerts.
  • Swiping right from the Home screen turns off the display.
• Keypad Enhancements
  • Entering an end of sentence punctuation such as “.”, “!”, “?” auto-capitalizes the next letter typed.
  • Pressing the space bar twice rapidly adds a “.” full stop automatically.
  • Holding down the delete key does now delete multiple characters.
• Wi-Fi Changes
  • UAPSD is disabled by default.
  • 802.1x Server Certificate validation is disabled by default.
  • The active scan dwell time is reduced to decrease voice packet jitter.
  • Real Time Clock sleep timer is reduced to provide rapid response to incoming calls.
  • When the Smartbadge is off network, access to messages and history is restricted.
  • The Association ID is now displayed in the log files.
• Blutooth Support

  The V5000 Smartbadge firmware now provides support for Bluetooth headsets. After you pair your headset with any Smartbadge, the pairing information is saved in the Vocera User Profile on the Vocera Server, and you do not have to pair your headset again when you change Smartbadges.

• DND now indicates which timer option has been selected
• The Home screen (integrated inbox) now contains the full title of individuals
• A user can be added to Favorites from Call history details
• Call disposition is now indicated by an icon instead of a description
• Panic Calls are now implemented without any visual indication on the display

• Secure messaging feature with a 2.4-inch touchscreen display and keyboard.
• Smoother and more natural conversation with new audio technology.
• Search Users, Groups, or both across the entire directory without scrolling the full directory.
• Haptic touch-enabled Call button.
• Discrete volume keys.
• A dedicated, one-touch panic button for faster and easier communication in case of emergencies.
• DND setting with timer options.
• USB charging with a headset port.
• Audio options during an active call.
• Intuitive user experience with a consistent design of Vocera Vina smartphone application for ease of use.

• G5W-12629 The Badge Information for Wireless only shows "20 MHz" for "Bandwidth" even when the Smartbadge connects to the AP with CW = 40 or 80 MHz.
• G5W-13404 SSID logging is incorrect in the V5K logs when SSID has space in it.
• G5W-13354 On rare occasions, when the call button is pressed, the Smartbadge continues to enunciate ‘Searching for server’ until the Vocera Admin resets the badge. This issue has been resolved.

• G5W-13291 V5000 Smartbadge displays deleted alert upon receiving a new alert if the deleted alert was left open. This issue has been resolved.

• G5W-12061 Raise to wake up doesn't works in M1 mode. This issue has been addressed.
• G5W-13047 V5000 Smartbadge doesn't send AP Location for the roaming events when SSId is hidden when used with Cisco WLC9800. This issue has been addressed.

There are no new fixes in this release.

There are no new fixes in this release.

• G5W-12409 In some situations, V5000 Smartbadge displays incorrect timestamp. The issue is now resolved.

• G5W-3546 V5000 Smartbadge did not display the escalation group member list.
• G5W-5282 When a call transfer is in progress, and the user attempts to end the transfer by pressing the DND button, the transfer is completed instead of being ended. This problem is not seen anymore.
• G5W-5979 Group name was not displayed in the Smartbadge of the call initiator during a broadcast call.
• G5W-6028 Speech recognition scores were low with the Plantronics MX55 BT headset. This problem is not seen anymore.
• G5W-7745 Scan for Wireless Access Points did not list all APs as roam candidates.
• G5W-7794 When one caller dropped out of a three-way conference call, the dropped party was listed as still connected.
• G5W-9443 When a call was received when 802.11k was disabled, and a Basic Service Set (BSS) transition request was received, then the next scan was automatically set to custom full scan.
• G5W-10271 RSSI details and channel numbers did not get updated in Badge Settings of the Smartbadge UI.

• G5W-10447 Smartbadge users were logged out during Voice Server or Vocera Messaging Platform failover events.
• G5W-11402 Vocera Messaging Interface alerts were listed in random order in the Smartbadge. This fix is for voice-server only mode.
• G5W-11403 Delete all text messages command did not delete the messages in the Smartbadge. This fix is for voice-server only mode.
• G5W-11404 Callback option was not displayed on the Smartbadge. This fix is for voice-server only mode.

• G5W-10531 The push-to-talk session ended after 15 seconds when an Instant Conference call was placed.

• G5W-4802 While typing messages, keys in the keyboard occasionally did not reset to the original position.
• G5W-6395 Selecting a time for DND was considered as input for PIN entry or creation.
• G5W-7742 When an enunciated voice message notification was received while transcribing a message, the display navigated to the call log screen, and the message was lost. This problem does not occur anymore.

• G5W-5102 When replying to an MCR response by voice, the responded option is not displayed.
• G5W-5608 Smartbadge updates firmware multiple times in a cluster setup if the Voice Server nodes have different firmware versions installed.
• G5W-5826 MCR status on UI does not get updated if the user provides a voice response to the enunciated VMI messages (all messages.)
• G5W-6239 Response from the Smartbadge to server pings are delayed.
• G5W-6900 UI displays the name of the conference initiator twice on the Smartbadge of the user accepting the conference call first.
• G5W-6987 The chat icon inside a conversation disappears when a user clicks the Choose a Response option.
• G5W-7002 A USB-C digital headset may not be detected when handset mode is enabled.
• G5W-7016 Voice message events are not displayed under call logs.
• G5W-7027 After the PIN timeout values was updated, the Vocera Smartbadge still used the old PIN timeout value when prompted for the PIN entry.
• G5W-7180 If the screen is turned off when contact details are open, and the call button is pressed, a call is placed to the contact, instead of the genie

• G5W-3253 When 80MHz or 40MHz channels were enabled on the WLAN controller, the Smartbadge only display the center frequency. The Smartbadge now displays the Primary Channel.
• G5W-3538 Smartbadge did not delete the expired message sent from Vocera Collaboration Suite using a message template.
• G5W-3391 A message sent from the Vocera Collaboration Suite did not display a subject.
• G5W-3890 Participants list for a text message sent to a distribution list did not display on the senders call log.
• G5W-3939 A received VMI message with a callback option did not display the CallBack button.
• G5W-3947 A received Page with a callback option did not display the CallBack button.
• G5W-4195 Aruba quiet IE feature causes the radio to stop transmitting.
• G5W-4392 Smartbadge sometimes displayed Requesting IP address after continuously failing to authenticate.
• G5W-4831 Users could not accept, decline, or hold an incoming broadcast while a broadcast call was in progress.
• G5W-5324 Event icons were missing when a call log event was tapped twice.
• G5W-5405 Incoming Call screen did not display when PTT Rx was interrupted by an incoming call.
• G5W-5694 Add and Call buttons disappeared in a chat participant screen.
• G5W-5707 Choppy audio was observed with Aruba Infrastructure when UAPSD was disabled on the AP, and UAPSD enabled on the Smartbadge.
• G5W-5739 While navigating between Chats and Participants screens, the Call button sometimes disappeared.
• G5W-5742 Favorite and unfavorite action could not be performed accurately by one-click on the Favorite button.
• G5W-5744 Quick reply and Keyboard options disappeared in the chat layer.
• G5W-5815 Pressing the DND button during the Welcome Tutorial did not end the tutorial while a call was on hold with another call.
• G5W-5927 Broadcast audio was not heard on the Bluetooth headset.
• G5W-5968 802.11v was being erroneously enabled and was not functional. It is now disabled.
• G5W-5994 If the title name of a participant was more than 15 characters, the title was truncated.
• G5W-6020 When announcing through the speaker option is on, the audio prompts played out of the speaker, in the handset mode, had lower volume than the speaker mode.
• G5W-6125 Could not place calls to a telephone number using a dial pad after putting the ongoing call on hold.
• G5W-6178 Received page alert did not display under messages or alerts.
• G5W-6204 Genie did not respond if the call button was held for 1.5 seconds to log in.
• G5W-6212 There was no audio between a Smartbadge and a Badge in a conference while another unicast call between them was on hold.
• G5W-6270 Expired alerts were not removed.
• G5W-6271 The alert expired message was not displayed when a user viewed an expired alert.
• G5W-6272 Response options were not hidden when an alert expired.
• G5W-6326 Setting server IP address from the Admin menu returned an error for a valid IPv4 address.
• G5W-6399 Notification tone was played, and a notification banner was displayed for an outgoing page.
• G5W-6402 Quick Reply option displayed Press and Hold Selection to edit twice on the Smartbadge.
• G5W-6569 No IGMP version was displayed in the badge logs.
• G5W-6719 While on the standby mode, the Smartbadge received a roam trigger event at RSSI -68 instead of -73.
• G5W-6872 Echo could sometimes be heard at the far end in the Handset Mode.
• G5W-6905 Keypad and search icons were missing in Group filtered Directory layer.
• G5W-6986 Responding to an MCR option required multiple taps sometimes.
• G5W-7182 A Page that has been read, maybe flagged as unread if a user logs out and logs back in again.

• G5W-3476 When in a Conference call and placing the current call on hold to make another call, the GUI does not indicate that there are multiple calls in progress.
• G5W-3845 Mass distribution message appears as a conversation message instead of appearing as a notification message.
• G5W-3888 Mass distribution message send to a group with more than 50 members does not display the participant list.
• G5W-3917 When a message with attachments is sent from VCS to the Smartbadge, clicking "show more messages", displays empty messages and not messages with attachment.
• G5W-3924 When a message is sent from VCS to a distribution list of participants using Smartbadge, the following error is displayed No recipients found! Add participant(s) to continue!.
• G5W-4109 When in off-campus mode the Smartbadge would occasionally assert
• G5W-4246 On rare occasions when moving through the “Request IP address” stage the Wi-Fi radio would not return to power save mode
• G5W-4095 The split scan channel list would continue to increase. This has now been restricted to a limit of 10 channels
• G5W-4383 VMI messages from the Voice Server does not display VMI option response selection.
• G5W-4431 Voice messages are not received if the Do Not Disturb (DND) button is pressed before the arrival of the notification banner.
• G5W-4468 Ongoing panic call ends if the receiver gets an incoming call and selects the hold and accept option from the call screen.
• G5W-4686 A Smartbadge configured into handset mode permanently does not enunciate incoming calls, even if it is configured in the Voice Server.
• G5W-4756 Smartbadge screen is not responsive if the call is initiated from a chat session
• G5W-4772 Roam failure reason codes have now been added to Smartbadge logs
• G5W-4778 Missed call and message alerts are not enunciated when the user returns online after being off-network for a short while.

• G5W-1609 When roaming frequently, the radio driver would occasionally restart.
• G5W-2845 Vibrator sometimes stayed on at times after the call button was triggered.
• G5W-3074 Messages received from the web console did not contain a subject line.
• G5W-3166 Blank space appeared at the upper layer of the Directory screen.
• G5W-3364 When a USB-C analog headset was used, a pop sound was sometimes heard in idle mode.
• G5W-3379 Urgent voice Messages are displayed as normal messages in the call history
• G5W-3536 When selecting a timer for the DND feature, there is no indication which timer option has been selected.
• G5W-3560 Messages with attachments received from the web console were not indicated in the Smartbadge.
• G5W-3632 In certain circumstances, when using the Secure Chat functionality, a white box concealed a portion of the display.
• G5W-3752 Audible beep was not heard for unread message reminder alerts on the Smartbadge when the user was in DND mode.
• G5W-3768 Audible beep was not heard for unread message reminder alerts on the Smartbadge.
• G5W-3796 Voice message state was not updated after the voice message was played.
• G5W-3846 When viewing search results after searching for users in the Directory, the status of the search result was sometimes not correct.
• G5W-3850 When placing a Panic call on hold, the display did not reflect that the call was held.
• G5W-3881 There were no options to accept or decline the incoming call when a panic call was in progress on the press.
• G5W-3882 Message status did not update when a regular message was sent along with an urgent message.
• G5W-3894 An alert containing an initial long string of characters may be truncated. Subsequent words in the alert are not truncated.
• G5W-3906 Chat and call buttons persisted on the call history screen.
• G5W-3916 It was not possible to add Vocera Secure Text users to new conversations.
• G5W-3930 The search icon was displayed in the Group view.
• G5W-3941 Double-clicking contact titles in a list opened a gray text box.
• G5W-3984 When a call was initiated to a Group member, the call was placed to the Group instead of the Group member.
• G5W-3993 Pressing the DND button during Instant Conference did not invoke the Genie.
• G5W-3996 Screen would sometimes turn off while trying to send a text message when the Smartbadge was in a call using the handset mode.
• G5W-4031 Smartbadge did not go out of DND mode if a call was initiated from the Smartbadge screen.
• G5W-4037 Initials were missing when the voice message was received for the first time from a user.
• G5W-4041 Smartbadge lost all the call history after a power cycle.
• G5W-4061 Voice message status received from yourself always appeared unplayed.
• G5W-4106 Message status were not updated when the user received a message while on chat screen.
• G5W-4107 The chat and call buttons on the user details screen disappeared.
• G5W-4121 The following error message "No recipients found!Add participants to continue!" appeared up when a Smartbadge called a Vocera Secure Text user.
• G5W-4130 The call icon was still filled with color even after ending an Urgent call that was placed to a contact from the favorite list.
• G5W-4145 When rejoining a held broadcast call, the Genie call screen was displayed.
• G5W-4194 With EAP authentication even if a PAC file was expired the Smartbadge will attempt to use the expired PAC file
• G5W-4286 Broadcast call appeared as an "Unidentified call" in the call history.
• G5W-4312 The Smartbadge did not authenticate correctly with an IAS authentication server with using PEAP authentication.
• G5W-4404 In the search screen, the availability status of a user appeared grey for unavailable users.
• G5W-4449 Group icon was missing in the Group view.
• G5W-4457 Users with on-call and monitor statuses did not receive a message.
• G5W-4490 Voice messages appeared played when a user logged out and then logged back in again.
• G5W-4572 Pressing the physical Call button did not Hold and Accept the incoming call during a panic call session.

• G5W-4175 If a user tries to open a voice message while in an active call, a Restart UI message may appear.

• G5W-3598 When receiving an Urgent message, two entries may appear in the message history. One for the enunciated call and one for the message.
• G5W-3564 When receiving an alert from a monitor alarm system, the subject may be truncated in the summary view.
• G5W-3573 If a completely drained battery is inserted into the V5000 Smartbadge and a USB C charger is applied, the Smartbadge may fail to boot correctly. The workaround is to insert a battery that has some charge in it.
• G5W-3559 When the calling party is put on hold by a remote party, there is no visual indication that the local user has been put on hold.
• G5W-2187 Speech Zone Fallback has been integrated for V5000 Smartbadge.
• G5W-3591 The internal Smartbadge prompts now use the same voice as the Vocera Genie (Jennifer.)
• G5W-2970 Search result screens can be scrolled in portrait mode.
• G5W-1753 Battery and charging status is displayed in an overlay when a charger is connected.

As part of the resistance to dust and water ingress, the removable battery is a snug fit when initially deployed with the Smartbadge. When removing the battery after sliding the latch to the red position, it is recommended to apply a little pressure in the direction of the USB-C socket to ease the removal of the battery.

The following list provides information about known issues in the 5.0.8.11 firmware and the Vocera Smartbadge:

• G5W-3925 When a conversation that expires in 5 minutes is initiated from VCS to the Smartbadge, a notification of the conversation expiry is not displayed.
• G5W-3933 When a conversation with MCR that expires in 5 minutes is initiated from VCS to the Smartbadge, a notification of the conversation expiry is not displayed.
• G5W-5372 When a call is placed to an external number, and you put the call on Hold to check the participant list, the list appears empty.
• G5W-6017 If the Directory screen is closed and re-opened after a minute, the Directory screen does not display the default Favorites page in the Directory screen.
• G5W-6344 Message indicating successful PIN setup pops up for less than a second.
• G5W-6722 No audio is played through the Kimwood and CTXTKER digital USB-C headset.
• G5W-7497 V5000 Smartbadge does not detect Kimwood USB-C digital headset.
• G5W-7356 V5000 Smartbadge performs complete 802.1x authentication when it roams to a new Access Point (APs) that has a profile with 802.11w and OKC enabled.
• G5W-7713 Occasionally, Smartbadge asserts when a conference call is received using a digital USB-C headset.
• G5W-7714 No audio heard on the Ecoker and Samsung headset after two or more calls are placed.
• G5W-7810 Genie icon continues to display on the status bar even after a speech-to-text message is sent.
• G5W-11380 PSK-SHA256 does not work as expected with 8011.11r and 8011.11w features enabled.