Vocera Multiple Speech Pack Release Notes

Version 5.9.0.123

Updated: June 12, 2023

About Multiple Speech Packs

Vocera enables you to customize Vocera Voice Server for different locales. When you install the Vocera Localization Suite, locale conventions are reflected for speech recognition behavior, genie prompts, and the telephony dial-plan. Localization packs also assist with speech recognition by allowing you to adjust your environment with the selection of a single accent.

However, many environments require more than one English accent to be considered. In such diverse environments, Vocera allows you to install the Vocera Multiple Speech Pack (MSP) in addition to a Vocera Localization Suite to extend the number of available accents to more than a single selection.

For example, your company might have a large percentage of customers or users from a certain country. You might want to add customized accents to provide better speech recognition for those users.

Note: Vocera Multiple Speech Pack 5.9.0 supports the installation of 2 English accents in addition to base accent in the previously installed Localization Pack.

If you want to add accent selections to your Vocera installation, choose up to two from the list as you install the Multiple Speech Pack:

For more information, contact Vocera Customer Support.

For the release-specific list of localization choices and Multiple Speech Pack support, refer to the appropriate Localization Suites Release Notes under the Vocera Voice Server (VS) International Releases section of the Vocera Release Notes Library.

Installing the Vocera Multiple Speech Pack

Vocera enables you to run the Vocera Voice Server so that you can select more one accent.

Prerequisite: Perform the following:

Important: If you have an earlier version of the Multiple Speech Pack installed on your system, you must uninstall it before applying Multiple Speech Pack version 5.9.0 This step is not critical but will ensure cleanup of all files from the earlier version.

To launch the Vocera Multiple Speech Pack InstallShield Wizard:

  1. Log into the computer with administrator privileges.

  2. Navigate to the directory where you downloaded the Vocera Multiple Speech Pack.

  3. Click the MultiSpeechPack executable. The InstallShield Wizard for the Multiple Speech Pack is launched.

  4. Follow the prompts through the InstallShield Wizard and select one or more of the accents that you want to install.

    Note: If you select an accent that you already have installed, the InstallShield Wizard will alert you and prompt you to choose a different one.

  5. Click Finish to exit the InstallShield Wizard.

Note: If you select more than 2 accents, you'll receive an error and returned to the Custom Setup Window. Update your accent selection as required and follow the prompts.

Uninstalling the Vocera Multiple Speech Pack

The Vocera uninstaller is launched from the Windows Control panel utility, Programs and Features.

To uninstall the locale of your Vocera products:

  1. Open the Windows Control Panel and select Programs and Features.

  2. Double-click Vocera Multiple Speech Pack from the list.

    The Vocera uninstaller is launched.

  3. Follow the prompts through the uninstaller Wizard.

  4. Click Finish to exit the uninstaller Wizard.

Changing Speech Pack Selections

To change previously installed speech packs with the Vocera Multiple Speech Pack:

  1. Launch the Vocera Multiple Speech Pack InstallShield Wizard.

    The Program Maintenance window opens.

  2. In the Program Maintenance window, click Modify .

    The Custom Setup Window opens.

  3. In the Custom Setup Window, make your selections. You can uncheck the speech packs that you want to remove, and select new speech packs as needed.

    Restriction: The Vocera Multiple Speech Pack supports the installation of 2 additional English speech packs on top of the speech pack previously installed with the Localization Pack.

    The Installation Summary window opens.

  4. In the Installation Summary window, click Install.

    A installation status window open and displays your progress resulting in a completion announcement.

  5. In the completion announcement window, click Finish to exit the InstallShield Wizard.

Note: If you select more than 2 speech packs, you'll receive an error and returned to the Custom Setup Window. Repeat Steps 3 - 5.