Vocera Platform Localization Suite Release Notes

Version 6.3.0

Updated: September 7, 2020

About the Vocera Localization Suite

Vocera allows you to customize Vocera Platform for different locales. When you install the Vocera Localization Suite, conventions of a specific locale are reflected in speech recognition behavior, genie prompts, accent preferences, date formats, the telephony dial-plan, and other data.

These release notes contain information for all the locales supported by Vocera Platform (VP) and Vocera Analytics (VA) in the version 6.3.0 release.

The following table shows the supported locale with the country code, language, local suite versions, the base speech pack, whether the Multiple Speech Pack is available, and the minimum Vocera Platform build number in which the locale is enabled. Each locale is provided in a separate installer.

Locale Country code Language Locale suite version Base speech pack Supports multiple speech pack Minimum VP build
Australia AU English 6.3.0.21 en-AU 6.3.0.82
Bahrain BH English 6.3.0.19 en-AE Yes 6.3.0.82
Great Britain GB English 6.3.0.20 en-GB 6.3.0.79
Japan DoD Camp Zama DJ English 6.3.0.11 en_US 6.3.1.6
Kuwait KW English 6.3.0.9 en-AE Yes 6.3.0.82
Landstuhl LS English 6.3.0.11 en-US 6.3.1.6
New Zealand NZ English 6.3.0.29 en-AU 6.3.0.82
Oman OM English 6.3.0.11 en-US Yes 6.3.1.6
Qatar QA English 6.3.0.12 en-US Yes 6.3.0.82
Republic of Ireland IE English 6.3.0.23 en-GB 6.3.0.82
Saudi Arabia SA English 6.3.0.10 en-AE Yes 6.3.0.82
South Korea DoD Camp Humphreys DS English 6.3.0.9 en-US 6.3.1.6
United Arab Emirates AE English 6.3.0.58 en-US Yes 6.3.0.82

Vocera Multiple Speech Pack

Localization packs also assist with speech recognition by allowing you to adjust your environment with the selection of a single accent. However, many environments require more than one English accent to be considered. In such diverse environments, Vocera allows you to install the Vocera Multiple Speech Pack (MSP) in addition to a Vocera Localization Suite to extend the number of available accents to more than a single selection.

For example, your company might have a large percentage of customers or users from a certain country. You might want to add customized accents to provide better speech recognition for those users.

Note: Vocera Multiple Speech Pack 6.3.0 supports the installation of 2 English accents in addition to base accent in the previously installed Localization Pack.

If you want to add accent selections to your Vocera installation, choose up to two from the list as you install the Multiple Speech Pack:

The following table shows the list of speech packs, multiple speech packs and the minimum Vocera Platform build number in which the locale is enabled.

Speech pack Multiple speech pack version Minimum VP build
en_AE msp_en_ae 6.3.0.20 6.3.0.82
en_AU msp_en_au 6.3.0.14 6.3.0.82
en_GB msp_en_gb 6.3.0.28 6.3.0.82

What's New

This section summarizes the new features in this release.

There are no new features or enhancements in this release.

Installing the Vocera Localization Suite

This section provides information about installation, upgrade, and uninstallation of the Vocera Localization Suite and MSP.

Important:

Installation Prerequisites

Installing Vocera Localization Suite and Multiple Speech Pack

If you are installing Vocera Localization Suite with or without the Multiple Speech Pack (MSP), perform the following:

  1. Stop Vocera Platform services.
    sudo systemctl stop vocera-voice
  2. Install the Vocera Localization Suite.
    sudo yum clean all
    sudo yum check-updates
    sudo yum install vocera-locale_en_<country code>
  3. Verify installation history.
    sudo yum info installed vocera-locale_en_<country code>
  4. If applicable, install the MSP.
    • Verify the environmental variables.
      export JAVA_HOME=/usr/bin
      export VOCERA_DRIVE=/opt
      export VOCERA_LOCAL_HOST_ADDRESS=<ip address>
      export NUANCE_LOCAL_HOST_ADDRESS=<ip address>
      export VOCERA_LOCALE=en_<country code>
    • Install MSP.
      sudo yum clean all
      sudo yum check-updates
      sudo yum install msp_en_<country code>
    • Verify the following:
      • The NRec package for the locale is created at /usr/local/Nuance/Recognizer/config.
      • The grammar files for the locale are created at /opt/vocera/server/grammars/en_<country code> and the names folder has all the supported grammar files for the additional MSP.
      • The base and multiple speech packs are updated in the /opt/vocera/server/vocera.env file.
  5. Restart Vocera Platform.
    sudo systemctl start vocera-voice

Upgrading Vocera Localization Suite

If you are moving to a later version of the installed Vocera Platform with or without MSP, perform the following:

  1. If applicable, uninstall the existing MSP.
    Note: Before uninstalling the MSP, make a note of the speech packs.
  2. Remove the existing locale pack before upgrading.
    sudo yum clean all
    sudo yum check-updates
    sudo yum list available | grep vocera-locale_en_<country code>
  3. Back up the Vocera data available at /opt/vocera/backup.
  4. Upgrade the Localization Suite.
    sudo yum install vocera-locale_en_<country code>
  5. Modify the backup and restore as follows:
    • Edit /vocera/data/unload/unload-date.txt
    • Replace Locale=US with Locale=<country code>
    • Move the edited file to /opt/vocera/backup
    • Restore the backup
      sudo java -cp "/opt/vocera/server/lib/*" vai.admin.Restore <server IP address> Administrator admin backup.zip
  6. Verify installation history.
    sudo yum info installed vocera-locale_en_<country code>
  7. If applicable, install the MSP.
    • Verify the environmental variables.
      export JAVA_HOME=/usr/bin
      export VOCERA_DRIVE=/opt
      export VOCERA_LOCAL_HOST_ADDRESS=<ip address>
      export NUANCE_LOCAL_HOST_ADDRESS=<ip address>
      export VOCERA_LOCALE=en_<country code>
    • Install MSP.
      sudo yum clean all
      sudo yum check-updates
      sudo yum install msp_en_<country code>
    • Verify the following:
      • The NRec package for the locale is created at /usr/local/Nuance/Recognizer/config.
      • The grammar files for the locale are created at /opt/vocera/server/grammars/en_<country code>.
      • The base and multiple speech packs are updated in the /opt/vocera/server/vocera.env file.
      • The /opt/vocera/server/grammars/names files have all the supported grammar files for the additional MSP.
  8. Restart Vocera Platform and verify the status.
    sudo systemctl start vocera-voice
    sudo systemctl status vocera-voice.service
Note: The backup files are restored if the locales are not changed during upgrade. If you want to change locales during an upgrade, contact Vocera Technical Support for assistance.

Uninstalling Vocera Localization Suite and Multiple Speech Pack

If you are uninstalling Vocera Localization Suite and Multiple Speech Pack, perform the following:

  1. Stop Vocera Platform server.
    sudo systemctl stop vocera-voice
  2. If applicable, uninstall the existing MSP.
    sudo yum autoremove msp_en_<country_code>
  3. Uninstall the existing locale pack.
    sudo yum autoremove vocera-locale_en_<country code>
  4. Restart Vocera Platform server and verify the status.
    sudo systemctl start vocera-voice
    sudo systemctl status vocera-voice.service
  5. Verify the following:
    less /opt/vocera/server/vocera.env
    • Removed VOCERA_SPEECH_PACKS if you have uninstalled MSP.
    • Removed VOCERA_LOCALE=en_<country code>.

What's Fixed

This section provides information about fixes and improvements made in this release.

There are no fixed issues in this release.

Known Issues

This section provides information about known product defects and limitations in this release.

There are no known issues in this release.