Vocera Voice Server 5.1 Localization Suite Release Notes

Version 1.1.0

Updated: April 20, 2021

About these Release Notes

These release notes contain unified information for all the locales that the 5.1 and later Vocera Voice Server release supports.

Vocera enables you to customize Vocera Voice Server for different locales. When you install the Vocera Localization Suite, speech recognition behavior, genie prompts, accent preferences, and the telephony dial-plan are modified to reflect the locale conventions.

List of supported localization suites
Locale Country code Language Locale suite version
Australia AU English 1.1.0.161
Canada CA English 1.1.0.134
Great Britain GB English 1.1.0.160
Malaysia MY English 1.1.0.161
New Zealand NZ English 1.1.0.161
Qatar QA English 1.1.0.161
Saudi Arabia SA English 1.1.0.161
Singapore SG English 1.1.0.139
United Arab Emirates AE English 1.1.0.161

What's New, Fixed or Enhanced

Learn about the new and enhanced features, and fixes to the 5.1 Vocera Localization Suite.

There are no new features, fixes, or enhancements in this release.

Installing the Vocera Localization Suite

Vocera enables you to customize the Vocera Voice Server and the Vocera Report Server for different locales. When you install the Vocera Localization Suite, speech recognition behavior, genie prompts, and the telephony dial-plan are modified to reflect the locale conventions.

About this task (for upgrades only): This task is performed after you install Vocera Voice Server or Vocera Reports Server and you are moving to later version. If a localization pack is installed in the previous version of Vocera, the backup restore will fail during the upgrade installation process since the installer is looking for an English locale. However, this is easily fixed by installing the new Localization Suite and rebooting the Vocera Voice Server. During the reboot, the backup files are restored. For more information on Vocera upgrades and installations, see the Vocera Installation Guide.

Note: Changing locales during an upgrade is not supported as part of the Localization Suite installation process since this will cause another backup restore failure. If you want to change the locales between upgrades, please contact the Vocera Technical Support for assistance.

Prerequisite: Install Vocera Voice Server or the Report Server and download the appropriate Localization Suite image file. For more information on installing Vocera products and downloading the ISO image file, see the Chapter titled Electronic Software Distribution in the Vocera Installation Guide.

To launch the Vocera Localization Suite and change the locale for Vocera products:

  1. Log into the computer with administrator privileges.

  2. After you install Vocera Voice Server or Report Server, navigate to the directory where you downloaded the Vocera Localization Suite.

  3. Click the VoceraLocalizer executable. The InstallShield Wizard for the Vocera Localization Suite is launched.

  4. Follow the prompts through the Install Shield Wizard.

  5. Click Finish to exit the Install Shield Wizard.

Uninstalling the Vocera Localization Suite

The Vocera uninstaller is launched from the Windows Control panel utility, Programs and Features. When you uninstall a Localization Suite, the application launched after you select Vocera from Programs and Features reverts the server locale back to US English.

To uninstall the locale of your Vocera products:

  1. For Windows 2008 and Windows 2012, open the Windows Control Panel and select Programs and Features.

  2. Select Vocera Voice Localization Suite from the list of displayed software removal options.

    The Vocera uninstaller is launched.

    Warning: The server is stopped during Vocera software removal and empties the database.

  3. Follow the prompts through the uninstaller Wizard.

  4. Click Finish to exit the uninstaller Wizard.

  5. Restart the Windows Server after the application completes removing the Vocera Localization Suite.

    Note: If you receive an error message related to a failed restore, simply restart the Vocera Voice Server. This error occurs when data from the previous locale remains in the backup directory. Restarting the Vocera Voice Server empties the database from the previous installation and allows you to begin using Vocera with fresh database in the US English locale.

Known Issues

This section provides information about known product defects and limitations in the current release.