The Engage Platform is designed to manage patient event alarm and alert notifications and to ease care team communication in response to patient events. The alarm management and event response solution helps nurses and other caregivers prioritize patient needs and better collaborate with care team members.

This section summarizes the new features in this release.

This section provides information about fixes and improvements made to the Engage Platform product.

This section provides information about known product defects and limitations in the current release.

• Exporting the solution package fails on certain configurations.

  Package export can fail with a Page Not Found error due to a rule involving the MassAlerts dataset. (PFM-6205)

• Attribute transformation RegEx cannot distinguish the appendage of a string literal of a number right after the RegEx attribute. (PFM-7216)

  No known workaround.

• Audit Log reports an exception if the appliance time is set for far future (i.e., + 10 years) and then reverted back to the current time. (PFM-6250)

  Workaround: Remove and recreate the current audit database schema by executing the following commands:

  sudo -u extension psql -p 5433 -c "DROP SCHEMA public cascade;" audit
  sudo -u extension psql -p 5433 -c "CREATE SCHEMA public;" audit
  sudo -u extension psql -p 5433 -c "CREATE extension hstore;" audit

  Redeploy the ei-audit.jar (it may take several minutes until the audit database is restored to a functional state):

  sudo su extension; touch /opt/glassfish/glassfish/domains/extension/autodeploy/bundles/ei-audit.jar

• The XMPP Certificate Manager is empty. (PFM-6127)

  Workaround: Make sure the adapter is running, refresh the adapter page, and wait for the XMPP Certificate Manager to display.

• When adding new trusted certificates for adapters, GlassFish must be restarted. (PFM-5949)

  Workaround: Obtain certificate chain, upload via Security > Certificates, and restart GlassFish.

• Removing Mirth also removes extension-install and extension-support-keys packages. (PFM-4499)

  Workaround: Do not remove Mirth if not using it; disable the service. If Mirth is removed, reinstall the extension-support-keys and extension-install packages.

• Datasets created from new adapters fail to save and deactivate the "Save" button. (PFM-1942)

  Workaround: Create the required datasets before configuring the adapters.

• GlassFish locks up during Felix deployment of JTAPI libraries. (PFM-1882)

  Workaround: Avoid unnecessary configuration changes to the adapters in production deployments. If a configuration change is necessary, schedule a maintenance window with the customer anticipating that a GlassFish restart may be required to return the server to an operating state.

• Clinical alarms can be delayed depending on how recipients are computed. (PFM-985)

  Workaround: Add the following filters followed by a vacuum analyze:

  1. Create index on <assignments_dataset> using btree(_location, lower(level));
  2. Vacuum analyze <assignments_dataset>;
  3. Create index on <devices_dataset> using btree(lower(vendor), lower(status));
  4. Vacuum analyze <devices_dataset>;

• Handler queues do not start up within 5 minutes of rebooting appliance. (PFM-459)

  Workaround: Wait for Adapter Services to display the correct status.

• SNMP Community name does not support special characters, "$",“%”, “/”, “\”: (PFM-303)

  Workaround: First enter the community string without the special character from the SNMP tab.

  Login into system vi CLI, then:

  cd /etc/snmp
  cp snmpd.conf snmpd.conf.orig
  vi snmpd.conf

  Edit the configuration adding the special characters, e.g.:

  rocommunity Solarwind$ default -V eiView
  trapcommunity Solarwind$
  trap2sink 10.159.77.225 Solarwind$ 162

  Restart the SNMP daemon:

  sudo /etc/init.d/snmpd restart

• Large workflow queries can cause OutOfMemory errors, and GlassFish to become unresponsive. (PFM-273)

  Workaround: Follow proper change control methods when configuring new workflows.

• If a CSV file contains an "id" column, the sequence for the table will be left out of sync, resulting in an error in Audit Log with stack trace containing "ERROR duplicate value violates unique constraint" after completing a CSV import. (PFM-266)

  Workaround: If the CSV file contained an "id" column, it will cause the table serial sequence to get out of sync until the sequence catches up to the last CSV ID imported. Do not include the "id" column when importing CSV files.

• During import of ResponderSync adapter, clicking the button allows adapter creation without mandatory fields. The error message "Staff Assignment Service URL undefined already used in another configuration." is displayed if the ResponderSync adapter is not configured correctly. (PFM-263)

  Workaround: The ideal workaround is to re-image the appliance or VM to begin a fresh import action, and avoiding the issue during the configuration of the ResponderSync adapter.

  Alternate: It is possible to salvage the current work from the import using the following steps:

  1. Navigate to: Adapters > List All > ResponderSync
  2. Complete the ResponderSync Adapter Settings section with correct values, and click Save.
  3. Restart the import process (this will require a standalone copy of the solution), press "Cancel" during the configuration screen for all the adapters up to SmartPhone.
  4. Enter correct values for SmartPhone adapter and continue with the import process until completion.

• Cloning rules may take a significant amount of time with no visual indicator to the user. This may lead the user to attempt the clone several times and cause unexpected results, i.e., clones of clones. (PFM-242)

  Workaround: After clicking the button to clone the rules, wait until the clone finishes completely before clicking the button again.