Vocera Edge Communications, a cloud-based solution for smartphones, enhances care team mobility and simplifies the work at the point of care through effective, reliable, clinical workflows and communication. With Vocera Edge Communications, clinicians can document to the EHR while receiving filtered, prioritized alarm and task notifications. Physicians can easily locate and communicate with the nurse and team members supporting their patients, saving time with each connection.
The following devices have been certified to be compatible with Vocera Edge Communications 4.13 and Vocera Edge Server 4.10 and higher:
All of these devices can be used as shared devices and for BYOD. However, Vocera recommends the latest iPhone SE or later for voice (VoIP).
The following Apple iOS operating systems are certified:
Vocera has tested and approved of the Mophie Juice Pack Air and Apple Battery Case for all listed devices.
Vocera has tested and approved of the following compatible power solutions:
This section summarizes the new features in this release.
The following list displays new features in this version of
Presence Sync with
Description: To support
Configuration and Maintenance: N/A
Bi-Directional Assignments: Integration with
Description: When an assignment is created within Engage Staff Assignment, Edge
Mobile Apps, or 3rd Parties (e.g, Epic), the assignment is updated throughout the
system. For example, if an assignment is created in the
Configuration and Maintenance:
To update Assignments, go to: Enterprise Manager > Assignments.
Notification Behavior: Integration with
Description: To support
Configuration and Maintenance:
This section contains fixes and improvements made to Vocera Edge.
The following list includes items fixed or improved in this version of
EDGEM-4387 Logging now resumes when the client wakes after being idle for more than one hour.
The following list includes items fixed or improved in this version of
EDGEM-4493 Removed an unnecessary codec to fix a calling issue between different client versions.
EDGEM-4473 Fixed an issue that displayed the "Phone Connection Error" banner after upgrading the app from 4.12.x to 4.13.0 when "Prefer Cellular Calling" is enabled.
The following list includes items fixed or improved in this version of
EDGEM-3659 The app now correctly shows symbols, such as the ampersand,
instead of the HTML entity (&), when a user sends a broadcast message
through
EDGEM-3423 Sound is no longer cut short on alerts when they are marked as
"Critical" in
EDGEM-3106 The app can now handle special characters in the external Value field. This issue preventing the Epic Rover app from launching when a user created a patient with special characters, then tried to open the app link to Epic Rover from the patient's assignment.
EDGEM-2972 The app no longer ends the current call immediately after the user selects Blind Transfer.
EDGEM-2955 The app now displays all caregivers in alphabetical order on the Contacts > Browse > Contacts By Care Role > All screen.
EDGEM-2935 The app now displays the user's First and Last Name on the Video Call Preview screen instead of displaying the Username.
This section provides information about known product defects and limitations in this Vocera Edge Communications - iOS release.
EDGEM-4387 Logging does not resume when the client wakes after being idle for more than one hour.
Version Introduced: Vocera Edge for iOS 4.12.5
Workaround: None
EDGEM-3112 No audio on Edge calls after receiving and ending a cellular call. This behavior has been seen after a user receives a cellular call while on an Edge call. The user places the Edge call on hold, answers the cellular call, then ends the hold to return to the Edge call. When the user returns to the Edge call, the user does not hear the call audio. This is a known iOS issue that has been reported to Apple.
Version Introduced: Vocera Edge for iOS 4.12.2
Workaround: None
EDGEM-2936 Edge may end an Edge voice call immediately when a user transfers a call using the Assisted Transfer option.
Version Introduced: Vocera Edge for iOS 4.12.0
Workaround: This issue affects iOS 15.x and lower. To correct this issue, upgrade your iOS device to iOS 16.x or higher.