Vocera Edge, a cloud-based solution for smartphones, enhances care team mobility and simplifies the work at the point of care through effective, reliable, clinical workflows and communication. With Vocera Edge, clinicians can document to the EHR while receiving filtered, prioritized alarm and task notifications. Physicians can easily locate and communicate with the nurse and team members supporting their patients, saving time with each connection.
This Vocera Edge release is compatible with the following Vocera Edge Mobile releases:
Use this document in conjunction with the following Release Notes:
The following list displays new features in this version of
Unified Messaging: Integration with Vocera Voice 5.10.4
Description: Vocera Edge users can initiate and receive text messages between the Vocera Edge app, Vocera Edge Web Messenger, and a Vocera Badge (SmartBadge, MiniBadge, and B3000N). Unified messaging supports:
One-on-one messages with badge users
Group messages with Vocera Voice groups
NOTE: When sending a message to an Edge or Voice group, the subject line is required. Users cannot add or remove users in a group after the message is sent.
Patient-tagged conversations
NOTE: You can tag one patient in a conversation. Adding a new patient opens a new conversation. When tagging a patient in a message, the subject line is required.
Image and audio attachments
NOTE: If you are sending the message to the Vocera Voice server, image attachments are not displayed on the badges. The badge receives a notification only. The image is still visible when you view the message in the app or Web Messenger web client.
Emojis
NOTE: If you are sending messages to the Vocera Voice server, emojis are removed from the messages before they are sent to a Badge. The emoji is still visible when you view the message in the app or Web Messenger web client.
Acknowledge requests
Read receipts
Quick texts
Simultaneous Login (see Simultaneous Login details below for more information.)
Configuration and Maintenance: N/A
Simultaneous Login between Vocera Edge and Vocera Badge: Integration with Vocera Voice 5.10.4
Description: Vocera Edge users can log into the Vocera Edge mobile app (iOS and Android) and one Vocera Badge (SmartBadge, MiniBadge, and B3000N) at the same time and send and receive text messages and alerts on both the app and device. Simultaneous login allows one Badge connection only. If the user logs in to a second Badge, then they are logged out of the first one.
This release contains the following updates from the previous Simultaneous Login release (available in Vocera Edge 4.14.1):
Messaging: Users can send and receive text messages and alerts on both the Vocera Edge Mobile app and the Vocera Badge.
The Vocera Badge serves as the primary voice device and performs all voice service activities: calls, voicemail, playing alerts, and genie sessions. The Vocera Edge mobile app serves as the secondary device and performs data service activities: messaging and receiving call logs.
Configuration and Maintenance: To use this feature, the Vocera Edge 4.15
environment must be connected to a Vocera Voice 5.10.4 Server. No further
configuration is needed. Simultaneous login is active and working upon installation
of the Vocera Edge 4.15 app and Vocera Voice 5.10.4 Server. When you log in to a
badge and the
Unified Alerting: Integration with Vocera Voice 5.10.4 and Vocera Engage 7.2.1
Description: Vocera Edge users can receive alerts on the Vocera Edge app, Vocera Edge Web Messenger, and a Vocera Badge (SmartBadge, MiniBadge, and B3000N).
Configuration and Maintenance: Alert configuration is completed using Engage Rules 1.5 and later. To use this feature, the Vocera Edge 4.15 Server must be connected to a Vocera Voice 5.10.4 Server and a Vocera Engage 7.2.1 Server. The Engage Server must have a configured Outgoing WCTP 2.8.0.1 adapter. Vocera Engage sends messages to the Vocera Edge 4.15 Server using the Outgoing WCTP Adapter, then Vocera Edge Server delivers the message to the Vocera Edge Mobile app and the Vocera Badge.
NOTE: Starting with this release, the Outgoing VMI Adapter is no longer required for sending alerts from Engage to Voice Server. Alerts between Engage, Edge, and Voice are sent through the Outgoing WCTP adapter. If you configured the Outgoing VMI Adapter in a previous version of Engage to send alerts to Voice, then you can continue to use this configuration if you are only using Engage and Voice. If you are using Engage, Edge, and Voice together, then configure and use the Outgoing WCTP Adapter to send alerts from Engage to Edge, then Edge to Voice.
Web Messenger Screens Display Caregiver Middle Name
Description: The following screens in Web Messenger now display the caregiver's middle name if it has been added the caregiver's profile:
Configuration and Maintenance: N/A
The following list includes items fixed or improved in this version of
EDGE-6309 The call history now correctly shows calls from a phone number that is associated with multiple contacts.
EDGE-6290 The call history now correctly shows incoming calls from PBX numbers.
EDGE-6120 Fixed an issue that caused periodic outages and degraded performance due to increased logging and disk usage.
EDGE-5499 Fixed an issue with the Advertise Globally via ILS setting that caused an error with extension updates.
EDGE-5267
EDGE-5231 Lab orders are now visible to users after the patient's assignment changes and the patient is no longer assigned to a nurse.
EDGE-5228 When the Clinical Server processes an unassignment from Enterprise Services for a nurse role, it now takes into account which user was signaled to be unassigned and no longer unassigns whichever user is currently assigned.
EDGE-5193 The pt-client.log now receives and logs all events on the endpoint.
EDGE-3478 Fixed an issue that caused an upload error when you tried to bulk upload contacts. Fields are now restricted to 45 characters maximum.
EDGE-3377 Fixed an issue that caused errors on ETL messaging tasks until the task timed out.
EDGE-6752 The behavior of external notifications received in Web Messenger does not respect the Edge Notification Overrides settings.
Version Introduced: Vocera Edge 4.15.0
Workaround: N/A
EDGE-6450 When simultaneously logged in to both Vocera Edge and one Badge, the user can Accept the alert on one device and then Accept or Decline the alert on the other device after accepting on the first device.
Version Introduced: Vocera Edge 4.15.0
Workaround: N/A