Vocera Edge, a cloud-based solution for smartphones, enhances care team mobility and simplifies the work at the point of care through effective, reliable, clinical workflows and communication. With Vocera Edge, clinicians can document to the EHR while receiving filtered, prioritized alarm and task notifications. Physicians can easily locate and communicate with the nurse and team members supporting their patients, saving time with each connection.

This Vocera Edge release is compatible with the following Vocera Edge Mobile releases:

• Vocera Edge Communications for iOS: 4.12.x, 4.13.x, 4.14.x
• Vocera Edge Clinical for iOS: 4.12.x, 4.13.x, 4.14.x
• Vocera Edge Communications for Android: 4.11.x, 4.12.4, 4.13.x, 4.14.x

Use this document in conjunction with the following Release Notes:

• Vocera Edge Mobile (iOS and Android) Release Notes
• Vocera Engage Release Notes
• Vocera Voice Release Notes

The following list displays new features in this version of Vocera Edge.

Global System Release Notes

• Presence Sync with Vocera Voice Server 5.10.2

  • Description: To support Vocera Edge integration with Vocera Voice (added in Edge 4.14.0) and Vocera Engage (added in Edge 4.12.0), when a user sets their Presence in Vocera Voice, the Edge Mobile Apps, Edge Web Messaging, or via Engage Rules, Presence is updated throughout the system and viewable in Vocera Voice, the mobile apps, web app, Staff Assignment, and the Engage Web Console.
  • Configuration and Maintenance: N/A

• Integration with Vocera Voice 5.10.2: Vocera Badge Calling

  • Description: Vocera Edge can be integrated with Vocera Voice Server 5.10.2 to allow communicate between Vocera Edge Mobile and Badge users using the P1 signaling framework. With this integration, users can call other users or groups directly without entering an extension. Login information is now synced between Vocera Edge and Vocera Voice Server so a user can log in to both the Edge Mobile app and a Vocera badge (but not at the same time).
  • Configuration and Maintenance:
    • To enable Vocera Calling, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Vocera Calling Enabled.
    • To enable Voice Group Calling, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Voice Group Calling Enabled.

• Integration with Vocera Voice 5.10.2: Call Forwarding

  • Description: Vocera Edge supports the configuration of call forwarding options from Vocera Voice Server 5.10.2. In Enterprise Manager, you can configure call forwarding to company voicemail, a badge, a group, or an address book entry.
  • Configuration and Maintenance:
    • To enable Call Forwarding, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Call Forwarding Enabled.
    • To enable Call Forwarding for a caregiver, go to Enterprise Manager > Configuration > Caregivers. Edit the caregiver profile, open the User Account tab, select the Vocera Voice Server, then edit the call forwarding information in the Vocera Edge Extensions table.

• Integration with Vocera Voice 5.10.2: Call History

  • Description: Vocera Edge displays the call history for all calls from Vocera Voice Server, including all calls to and from badges: one on one and group calls, broadcast calls, urgent broadcast calls, Instant Conferences, Panic Broadcasts, and Forwarded Calls.
  • Configuration and Maintenance: N/A. Call history is displayed on the Vocera Edge Mobile apps.

• Integration with Vocera Voice 5.10.2: Broadcast Calling

  • Description: Vocera Edge supports the configuration of broadcast calling from Vocera Edge Mobile clients to Vocera badges connected to a Vocera Voice Server 5.10.2.
  • Configuration and Maintenance:

    To enable broadcast calling, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Broadcast Calling Enabled.

    To enable new broadcast calling permissions on a clinical profile, go to Enterprise Manager > Configuration > Clinical Profiles. Edit the clinical profile, select the Permissions tab, then update the access for Initiate Voice Broadcast" and Initiate Urgent Voice Broadcast.

• Integration with Vocera Voice 5.10.2: Instant Conference

  • Description: Vocera Edge supports the configuration of instant conference from Vocera Edge Mobile clients to Vocera badges.
  • Configuration and Maintenance:

    To enable instant conference, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Instant Conference Enabled.

    To enable new instant conference permissions on a clinical profile, go to Enterprise Manager > Configuration > Clinical Profiles. Edit the clinical profile, select the Permissions tab, then update the access for Initiate Instant Conference.

• Group Management

  • Description: Vocera Edge can import groups from the Vocera Voice Server. Users can view the list of imported groups and configure how the groups are displayed in Contacts (marking a group as browsable in the Vocera Edge Mobile app, displaying the group as a user, and enabling the voice group mapping to Edge Care Roles and Org Units).
  • Configuration and Maintenance: To access Group Management, go to Enterprise Manager > Configuration > Group Management.

• Facility Management

  • Description: Vocera Edge can display and export information for facilities created in Vocera Edge and sites created in Vocera Voice Server. In this release, the facility information is read-only.
  • Configuration and Maintenance: To access Facility Management, go to Enterprise Manager > Configuration > Facility Management.

• Bulk Upload: Voice Group Mapping

  • Description: Vocera Edge users can upload a voice group mapping CSV file on the Bulk Uploads page to map Edge Care Roles and Org Units to a voice group on the Vocera Voice Server.
  • Configuration and Maintenance: To upload the CSV file, go to Enterprise Manager > Configuration > Bulk Upload. Select Voice Group Mapping from the Type dropdown list, select your file, and then click Upload.

The following list includes items fixed or improved in this version of Vocera Edge.

• EDGE-5499 Fixed an issue with the Advertise Globally via ILS setting that caused an error with extension updates.

• EDGE-5454 Assignment lookup no longer fails when the incoming request exceeds the SQL Server limit of 2,100 parameters.

• EDGE-5353 Vocera Edge Enterprise Manager no longer displays an error when a user tries to create a new care role on separate clinical profiles.

• EDGE-5293 Fixed an issue where assignment retrieval was delayed due to too many query parameters in the request.

• EDGE-5230 Lab orders are now correctly visible to any users who can access the patient and has a collector permission. This issue caused lab orders to be hidden from users when the patient's assignment changed or when no user was assigned to the patient.

• EDGE-5227 Vocera Edge Clinical Manager now correctly processes an unassignment from Vocera Edge Enterprise Manager. This issue caused Vocera Edge Clinical Manager to unassign the nurse role regardless of who was assigned.

• EDGE-5193 The pt-client.log now receives and logs all events on the endpoint.

• EDGE-5163 Vocera Edge Analytics now shows the correct time on reports based on the facility's time zone.

• EDGE-4495 When sending a broadcast message through Vocera Edge Enterprise Manager, the Edge Mobile for iOS app no longer shows "&" as "&amp".

• EDGE-3362 Fixed a presence sync issue on Vocera Edge Server that caused some user's presence updates to delay displaying in the app.

• EDGE-5282 At a certain load, Vocera Edge messaging cannot reconnect sessions quick enough on restart or reconnect.

  Version Introduced: Vocera Edge 4.14.0

  Workaround: Set Edge Messaging STARTTLS to optional. Efforts are in progress to remediate this issue in a near-term, follow-up release.