• Allow Cellular Calling Extensions for 10-digit Internal Extensions

  • Description: Edge now supports the dialing of 10-digit numbers for Cellular Extension Dialing. Users can now dial 10-digit internal extensions from off-premises and BYOD devices.

  • Configuration and Maintenance: See the configuration steps below for the individual Cellular Calling Extensions updates.

• New Checkbox to Provision Extensions

  • Description: A new Extension can be provisioned checkbox has been added to the Voice Systems Extension Range settings.

  • Configuration and Maintenance: Go to Enterprise Manager > Settings > Voice Systems, select a voice system, then click Edit in the Extension Ranges section. The new checkbox is available on the Extension Range details screen.

• Filter the Available Extension Ranges when Provisioning Extensions

  • Description: You can filter the available extension ranges when provisioning extensions for a caregiver based on the provisioning flag set in the Voice System settings.

  • Configuration and Maintenance: Based on the status of the new Extension can be provisioned checkbox, a caregiver's account displays only the ranges that are available for provisioning. To see the available extensions, go to Enterprise Manager > Configuration > Caregiver, and then select a caregiver. In the caregiver's account, open User Account, and then click Edit for an extension in the Vocera Edge Extensions table.

• Security Updates

  • Description: Edge Server 4.11.12 contains multiple security improvements. Stryker Vocera strongly recommends updating to the Edge Server 4.11.12 release.

  • Configuration and Maintenance: N/A

• Disable Calling and Messaging When Offline or Busy

  • Description: Edge can be configured to prevent users from calling or messaging offline or busy caregivers using Cellular-enabled or BYOD devices. When a user contacts the caregiver, Edge displays a "Communication Restricted" message stating that the caregiver cannot be messaged or called until they are online.

  • Configuration and Maintenance: To enable this feature:

    1. Go to Enterprise Manager > Configuration.
    2. Select either Clinical Profiles to update the permission for all caregivers under one clinical profile or Caregivers to update the permission for one caregivers.
    3. Click the Edit button for the clinical profile or caregiver.
    4. Open the Permissions tab, then click Edit (for a clinical profile) or Edit Caregiver Permissions (for caregivers).
    5. Update the Disable Communications When Offline permission to Allowed.

    To include Busy caregivers, go to Enterprise Manager > Settings > Security > Advanced Settings. Update the Include Busy for Disable Comms setting to true.

• Updated Password Length Requirements for Local Users

  • Description: The minimum password length requirements for local users have been updated:

    • Default minimum password length: 12 characters
    • Minimum password length: 8 characters
    • Maximum password length: 30 characters

  • Configuration and Maintenance: To configure this feature, go to Enterprise Manager > Settings > Security, then configure the fields under the Password Security section.

• Capture and Relay Logs of Notifications When the Edge Mobile App is Sleeping

  • Description: Edge now captures and relays logs of notifications when the Edge Mobile app is sleeping to clearly show the receipt of APNS notifications and confirm if they are displayed to users immediately.

  • Configuration and Maintenance: N/A

• QGenda On-Call Instructions

  • Description: When contact information is provided for an on-call user, this information should be accessible from the Vocera Edge Clinical app. This enables a caregiver to get in touch without delay.

  • Configuration and Maintenance: QGenda integrated with Vocera Edge Enterprise Manager. Contact information for user entered in QGenda and then synchronized in Edge.

No new features or functionality in this release.

No new features or functionality in this release.

No new features or functionality in this release.

• Patient Contact tab removed from Web Messenger

• Enhanced Active Directory mapping capabilities to include multiple facilities/values
• Scalability enhancements
• Improved active session experience during upgrades

No new features or functionality in this release.

Global System Release Notes

• Engage/Edge Integration
  • Description: Edge now integrates with Engage for caregiver assignment, alerts, and alarms management. When a caregiver assignment is made in Edge, this will be sent to Engage. Similarly, if a caregiver assignment is made in Engage, this will be sent to Edge. When Engage receives an alert/alarm (e.g., nurse call, code, etc.), Engage will send the alert/alarm to the appropriately assigned caregiver in Edge. When a caregiver is unassigned in either system, the update will be sent and the caregiver will no longer receive the alerts.
  • Configuration and Maintenance: Please work with your Vocera Edge Technical Account Manager (TAM) or Project Manager for the integration implementation.

• Care Role Forwarding (CRF) to a BYOD Device (Device Phone)
  • Description: When a caregiver is on a BYOD device and assigned to a care role configured with CRF, a cell phone number is required in the Vocera Edge Settings so the caregiver can be reached. If the device in use does not yet have one configured, the caregiver will be prompted to enter the number. The number will auto-populate as a non-modifiable “Device Phone” entry in Enterprise Manager, Caregiver, Contacts. When the commonly known care role extension is dialed, Vocera Edge will call the assigned caregiver's device phone. After a defined amount of time, if there is no answer (reaching someone’s voicemail is considered an “answered call”), Vocera Edge will dial the CRF fallback number (if configured). Once the caregiver is unassigned from the care role, his or her device number will be cleared from the calling logic so as not to call that caregiver when not appropriate.
  • Configuration and Maintenance: To toggle CRF to Cellular on, go to: Enterprise Manager, Settings, Security, Advanced Settings, and select Care Role Forwarding Cellular Update Enabled.

• SMS Patient Contact Update
  • Description: Users will now press Enter on the device keypad after they choose the time from the pop-up upon sending an SMS Patient Contact message in Web Messenger.
  • Configuration and Maintenance: Caregivers must have the Enable SMS Contact permission to use this feature.

• Offline Mode
  • Description: During an internet outage at the hospital, for a cloud deployment, users will still be able to use the following features:

    1. Users will be able to log out and re-authenticate from Security Mode

    2. Users will be able to use the phone and phone directory including care teams

  • Configuration and Maintenance: Enterprise Manager, Settings, Security, Advanced Settings, all Offline Mode Settings must be configured.

• Extension Recylcing 
  • Description:  If a caregiver doesn't use their extension for the configured number of days setup in Enterprise Manager, it will expire and the extension returns to the pool to be used by someone else.
  • Configuration and Maintenance: Enterprise Manager, Settings, Security, Advanced Settings, Unused Extension Expiration.

• SMS Escalation
  • Description: SMS Escalation allows users to configure their user preferences so they receive an SMS text message notifying them that they have unread messages in their Inbox that require their attention. Users with the Edit Contact Info permission will be able to enter a 10-digit phone number that will receive the SMS text message.
  • Configuration and Maintenance: Enterprise Manager, Settings, Security, Advanced Settings, Escalate to SMS. On the mobile device, the following settings must be configured: Profile, Preferences, Inbox Reminders, Escalate to SMS.

• Vocera Edge VoIP users can Place Calls to Badge Users
  • Description: When configured, Vocera Edge VoIP users can place calls to Badge users. Similarly, Badge users can place calls to Edge users on a VoIP network.
  • Configuration and Maintenance: Enterprise Manager: Settings, Security, Advanced Settings, Badge Calling Enabled.

• Auto-Advance on Single-Select Response Questions/Alerts
  • Description: When enabled, Med Admin/Care Interventions/Infant Care/Specimen workflows are streamlined so that users do not explicitly need to select "Accept" and "Override with Reason" buttons. On single-select responses and override with reason workflows, users will only have to select their response and Vocera Edge will automatically navigate to the next screen in the workflow. Then, on the Summary screens (where applicable), users may modify their response if desired. Note: This feature applies to ALL Clinical workflows where single-select responses and/or override reasons are in use.
  • Configuration and Maintenance: Clinical Manager, Configuration, Settings, Global Settings, Single-Select Response Settings, Enable Auto-Advance.

Med Admin Release Notes

• Configurable: Remove Admin/Prep Details and Summary Screens during Med Admin Workflows
  • Description: When configured for your facility and to streamline workflows, caregivers will bypass the Admin Details and/or Admin Summary screens and automatically navigate to the next screen in the workflow.
  • Configuration and Maintenance: Please refer to your Vocera Edge Technical Account Manager (TAM) or Project Manager to implement this feature.

• Suppress Unverified by Caregiver workflow from RT's Unverified Order Workflow
  • Description: When configured AND the RT does not have the Verify Respiratory Therapy Orders permission, he/she will bypass the alert/override reason workflow that requires the RT to provide a reason for proceeding prior to the RN verifying the order.
  • Configuration and Maintenance: Clinical Manager, Configuration, Settings, Respiratory Therapy, Respiratory Therapy Settings for RT Orders, Skip Unverified by Caregiver Alert

• Updated Scan Additional Dose Screen
  • Description: The name has changed to "Scan Additional Dose Amount." The functionality is that the user can simply scan the med again without being stopped, i.e. without having to select "Continue", etc.
  • Configuration and Maintenance: N/A

• Access Group Area in Clinical Manager Expands to Fit Longest Text Display
  • Description: The Access Group boxes (Clinical Manager,Pharmacy,General Settings, Pharmacy Setup tab, Access Groups) now fit to the width of the longest text display. Users have the ability to scroll side to side if the text goes beyond the box display.
  • Configuration and Maintenance: N/A

• “Display Only” message for IV pump meds has been restored
  • Description: In previous releases, users received an ambiguous, unclear message for IV pump meds that cannot be administered in Edge. The original messaging to the user has been restored.
  • Configuration and Maintenance: N/A

Vocera Edge Communications

No fixes in this release.

Vocera Edge Communications

• EDGE-2755, EDGE-3243 A query of All Patients in the Patient List in Enterprise Manager no longer locks up the database.

• EDGE-2758 Users no longer receive extra Inbox Reminder messages.

• EDGE-3027 Edge now logs more information to identify the user and device for network-level error troubleshooting.

• EDGE-3287 Fixed an issue that prevented customers from adding child units to existing Organization Units.

• EDGE-3378 Care Role Forwarding assignments are now updating in Freeswitch database.

• EDGE-3379 Removed some generic drugs from the Administrative Service Fee plugin:

  • Hepatitis A adult vaccine

  • Zoster vaccine, inactivated

  • Hepatitis A-Hepatitis B vaccine

  • Rabies vaccine, purified chick embryo cell

• EDGE-3668 Vocera Edge Clinical Manager no longer handles large delete requests as single transactions, because they took an excessive amount of time and blocked other transactions. To reduce the amount of time it takes to handle a large delete request, the Clinical Manager now breaks up the delete transaction into smaller, configurable-sized chunks and executes them within their own separate transactions.

Vocera Edge Communications

• EDGE-2968 Upgraded the Log4j package.
• EDGE-3161 Updated the Openresty/Jetty configuration.

Vocera Edge Communications

• EDGE-2294 Increased the number of custom notification sounds that can be uploaded from Enterprise Manager.
• EDGE-2782 Calls are now handled properly on iOS version 16.4.1 devices that have to place DTMF tones, such as Call Mask on Verizon carriers.
• EDGE-2847 Messaging Server tasks are now scheduled with a fixed delay time between tasks instead of at a fixed rate to prevent Openfire database pool exhaustion.
• EDGE-2862 The server no longer generates an error message when attempting to synchronize presence when a large number of users are logged in.
• EDGE-2865 An Openresty/Jetty vulnerability has been fixed.

Vocera Edge Communications

• EDGE-2619 Related Results no longer has an empty decision value name/label.

Vocera Edge Communications

No fixes in this release.

Vocera Edge Communications

• EDGE-1761 Search results for contacts in Web Messenger now truncate text properly.
• EDGE-2037 Updated code signing certificate to Vocera Communications, Inc.

Vocera Edge Communications

• Critical fix where external alerts were able to be sent to devices, but some alerts did not contain all data sent from the external alerting system. The alert code was sent but was not able to be mapped correctly to a notification style to play the correct alert sound.
• The server can now be configured to use APNS to send high and medium priority messages if the service connection is lost.

• Fixed issue where defined/configured video and voice tones were cleared (set to empty) if other notification behavior settings were modified.
• Fixed issue where caregiver put the application in the background and did not receive an audible ring when a call came in.