Caregivers use the Vocera Edge application to perform and document clinical activities, including assigning and un-assigning patients, receiving and responding to notifications and reminders associated with assigned patients' medication or lab orders, administering medications, collecting lab orders, and collecting clinical data.
This Vocera Edge Clinical for iOS release is compatible with Vocera Edge System 4.11.x, 4.12.x, and 4.14.x.
Use this document in conjunction with the following Release Notes:
The following devices have been certified to be compatible with Vocera Edge Clinical 4.14:
All of these devices can be used as shared devices and for BYOD. However, Vocera recommends the latest iPhone SE or later for voice (VoIP).
The following Apple iOS operating systems are certified:
Vocera has tested and approved of the Mophie Juice Pack Air and Apple Battery Case for all listed devices.
Vocera has tested and approved of the following compatible power solutions:
This section summarizes the new features in this release.
The following list displays new features in this version of
Integration with Vocera Voice 5.10.2: Simultaneous Login between
Simultaneous login is supported on the following Vocera badges:
This feature supports voice calls only. Messaging will be available in a later release.
The following list displays new features in this version of
Presence Sync with
Integration with Vocera Voice 5.10.2: Vocera Badge Calling
Integration with Vocera Voice 5.10.2: Call Forwarding
Integration with Vocera Voice 5.10.2: Call History
Integration with Vocera Voice 5.10.2: Broadcast Calling
To enable broadcast calling, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Broadcast Calling Enabled.
To enable new broadcast calling permissions on a clinical profile, go to Enterprise Manager > Configuration > Clinical Profiles. Edit the clinical profile, select the Permissions tab, then update the access for Initiate Voice Broadcast" and Initiate Urgent Voice Broadcast.
Integration with Vocera Voice 5.10.2: Instant Conference
To enable instant conference, go to Enterprise Manager > Settings > Security > Advanced Settings, and select Instant Conference Enabled.
To enable new instant conference permissions on a clinical profile, go to Enterprise Manager > Configuration > Clinical Profiles. Edit the clinical profile, select the Permissions tab, then update the access for Initiate Instant Conference.
Integration with Vocera Voice 5.10.2: Receiving Panic Calls
Description:
Configuration and Maintenance: To receive a panic call, the user must be a member
of the group that receives the call. This group is configured in
Swap and Merge Active and On-Hold Calls
Description:
Configuration and Maintenance:
Transferring Active Calls
Description:
Configuration and Maintenance: To transfer an active call, tap the Transfer button, then select the contact from the Contact Directory.
Voicemail Support
Description: The Edge Mobile for iOS app now displays voicemails in the call history and allows inline voicemail replay.
Configuration and Maintenance: To play voicemails, tap Voicemail from the Phone tab.
Updates to Profile screen
Description: The Profile screen has been updated with the following user interface changes:
Configuration and Maintenance: N/A
This section contains fixes and improvements made to Vocera Edge.
The following list includes items fixed or improved in this version of
There are no fixed issues in this release.
The following list includes items fixed or improved in this version of
EDGEM-4418 Images uploaded to the Edge Mobile for iOS app no longer appear blurry due to the displayed size. The image size has been increased from 640 pixels to 1024 pixels.
This section provides information about known product defects and limitations in Vocera Edge Clinical - iOS 4.14.1.
EDGEM-5183 There is no call audio when both users are on a cellular network and when Edge is connected to a Vocera Voice Server.
Version Introduced: Vocera Edge for iOS 4.14.0
Workaround: This issue affects calls through a cellular network only. Call audio works when the users are connected to a Wi-Fi network.
EDGEM-3579 If a user ends a call while it is on hold, the call still appears as on hold to the other call participants.
Version Introduced: Vocera Edge for iOS 4.14.0
Workaround: Transfering or merging the call prompts the appropriate information about the hold call status.
EDGEM-2936 Edge may end an Edge voice call immediately when a user transfers a call using the Assisted Transfer option.
Version Introduced: Vocera Edge for iOS 4.12.0
Workaround: This issue affects iOS 15.x and lower. To correct this issue, upgrade your iOS device to iOS 16.x or higher.
EDGEM-2010 The app may have no audio when a broadcast or urgent broadcast is automatically answered while the app is in Do Not Disturb. The broadcast is answered with the speaker disabled and no audio can be heard.
Version Introduced: Vocera Edge for iOS 4.14.0 configured with a Vocera Voice 5.10.2 server
Workaround: Tap the Push-to-talk button to set up the audio on the handset.