Caregivers use the Vocera Edge application to perform and document clinical activities, including assigning and un-assigning patients, receiving and responding to notifications and reminders associated with assigned patients' medication or lab orders, administering medications, collecting lab orders, and collecting clinical data.

The following devices have been certified to be compatible with Vocera Edge Clinical iOS 4.13 and Vocera Edge Server 4.10 and higher:

• Apple iPhone 8, 8+
• Apple iPhone X
• Apple iPhone XR
• Apple iPhone XS, XS Max
• Apple iPhone 11, 11 Pro Max
• Apple iPhone SE 2nd Gen, 3rd Gen
• Apple iPhone 12
• Apple iPhone 13
• Apple iPhone 14

All of these devices can be used as shared devices and for BYOD. However, Vocera recommends the latest iPhone SE or later for voice (VoIP).

The following Apple iOS operating systems are certified:

• iOS 16
• iOS 16.5
• iOS 16.6
• iOS 17.0.x
• iOS 17.1
• iOS 17.1.1
• iOS 17.1.2
• iOS 17.2
• iOS 17.2.1
• iOS 17.3
• iOS 17.3.1

Vocera has tested and approved of the Mophie Juice Pack Air and Apple Battery Case for all listed devices.

Vocera has tested and approved of the following compatible power solutions:

• SIG-10 (open)
• Multi-dock: Griffin MultiDock (locked)

The following list displays new features in this version of Vocera Edge Clinical - iOS.

• Presence Sync with Vocera Engage

  • Description: To support Vocera Edge integration with Vocera Engage, when a user sets their Presence in the Edge Mobile Apps, Edge Web Messaging, or via Engage Rules, Presence is updated throughout the system and viewable in the mobile apps, web app, Staff Assignment, and the Engage Web Console.

  • Configuration and Maintenance: N/A

• Bi-Directional Assignments: Integration with Vocera Engage

  • Description: When an assignment is created within Engage Staff Assignment, Edge Mobile Apps, or 3rd Parties (e.g, Epic), the assignment is updated throughout the system. For example, if an assignment is created in the Vocera Edge mobile app, then that assignment is reflected in Vocera Engage Staff Assignment and integrated 3rd party software (such as Epic).

  • Configuration and Maintenance: Vocera Edge sends and receives assignments using the EngageAssignmentPublisher and EngageAssignmentSubscriber plugins. These plugins are configured by Vocera Stryker during the integration process.

    To update Assignments, go to: Enterprise Manager > Assignments.

• Notification Behavior: Integration with Vocera Engage

  • Description: To support Vocera Edge integration with Vocera Engage, Vocera Edge can now receive notifications from Vocera Engage and use the notification behavior settings configured in Vocera Engage.

  • Configuration and Maintenance: Vocera Edge receives Vocera Engage notifications and notification behavior using the wctp plugin, which provides a REST API connection. The notification behaviors are configured in the Outgoing WCTP adapter in Vocera Engage. This plugin is configured by Vocera Stryker during the integration process.

• Scan Wristband to Assign Patient

  • Description: Vocera Edge for iOS Clinical app users who have no assigned patients can now assign a patient to themselves when they scan the patient's wristband if the patient is currently unassigned.

  • Configuration and Maintenance: When the user scans the unassigned patient's wristband, the Vocera Edge Clinical app shows a new "Manage Assignment" pop-up window where the user can assign the patient to themselves.

The following list includes items fixed or improved in this version of Vocera Edge Clinical - iOS.

• EDGEM-3659 The app now correctly shows symbols, such as the ampersand, instead of the HTML entity (&amp), when a user sends a broadcast message through Vocera Edge Enterprise Manager or Vocera Edge Communications Web Messenger.

• EDGEM-3423 Sound is no longer cut short on alerts when they are marked as "Critical" in Vocera Edge Enterprise Manager.

• EDGEM-3106 The app can now handle special characters in the external Value field. This issue preventing the Epic Rover app from launching when a user created a patient with special characters, then tried to open the app link to Epic Rover from the patient's assignment.

• EDGEM-2972 The app no longer ends the current call immediately after the user selects Blind Transfer.

• EDGEM-2955 The app now displays all caregivers in alphabetical order on the Contacts > Browse > Contacts By Care Role > All screen.

• EDGEM-2935 The app now displays the user's First and Last Name on the Video Call Preview screen instead of displaying the Username.

This section provides information about known product defects and limitations in Vocera Edge Clinical - iOS 4.13.0.

• EDGEM-4387 Logging does not resume when the client wakes after being idle for more than one hour.

  Version Introduced: Vocera Edge for iOS 4.12.5

  Workaround: None

• EDGEM-3112 No audio on Edge calls after receiving and ending a cellular call. This behavior has been seen after a user receives a cellular call while on an Edge call. The user places the Edge call on hold, answers the cellular call, then ends the hold to return to the Edge call. When the user returns to the Edge call, the user does not hear the call audio. This is a known iOS issue that has been reported to Apple.

  Version Introduced: Vocera Edge for iOS 4.12.2

  Workaround: None

• EDGEM-2936 Edge may end an Edge voice call immediately when a user transfers a call using the Assisted Transfer option.

  Version Introduced: Vocera Edge for iOS 4.12.0

  Workaround: This issue affects iOS 15.x and lower. To correct this issue, upgrade your iOS device to iOS 16.x or higher.