Vocera B3000n Release Notes

Version 4.3.2.3

Updated: February 19, 2020

Supported Versions of Vocera Voice Server

Before installing this firmware update, ensure that one of the following Vocera products is installed:

Installing Vocera 4.3.2.3 Firmware

This section includes installation instructions for the Vocera version 4.3.2.3 Firmware release. This release applies to B3000n badges only and does not apply to B1000, B2000, and B3000.

Prerequisites

How to install Firmware on Vocera Badges from a Standalone Vocera Server

To install Firmware on Vocera Badges from a standalone Vocera Server, perform the following tasks:

  1. Shut down the standalone server:
    1. In the Vocera Control Panel, choose Run>Shutdown.

      A confirmation dialog box appears.

    2. Click OK.

      The dialog box closes, and the Control Panel also closes.

  2. Install on the standalone server:
    1. Click B3000N_FWR_Update_4.3.2.3.exe to launch the installer.
    2. Follow the installation panels workflow and select Yes to start the Vocera Services when prompted.

Result: The Firmware is automatically downloaded to the B3000n badges after they reconnect to the Vocera Server.

How to install Firmware on Vocera Badges in a Vocera cluster

In a cluster environment, you must install the firmware on the standby server first, followed by the active server. This workflow is designed to create the smallest amount of downtime in your environment and update your badges quickly.

To install firmware on Vocera Badges in a Vocera cluster, perform the following tasks:

  1. Shut down the Standby server:
    1. Choose Run >Shutdown, in the Vocera Control Panel.

      A confirmation dialog box appears.

    2. Click OK.

      The dialog box and the Control Panel closes.

  2. Install on the Standby server:
    1. Click B3000N_FWR_Update_4.3.2.3.exe to launch the installer.
    2. Follow the installation panels workflow and when prompted select Yes to start the Vocera Services.
    3. Allow the remote restore to finish so that the server returns to standby status.
    Note: Do not continue to the next step until the server is in the standby state.
    Note: When the Standby becomes active, and the badges connect to it, the firmware is automatically updated on the Vocera Badges.
  3. Shut down the Active server:
    1. Choose Run>Shutdown, in the Vocera Control Panel.

      This initiates a failover and cause the Standby server to become active.

  4. On the inactive server (that you shut down):
    1. Click B3000N_FWR_Update_4.3.2.3.exe to launch the installer.
    2. Follow the installation panels workflow and when prompted select Yes to start the Vocera Services.
    3. Allow the remote restore to finish so that the server returns to standby status.
Note: If the server has B3000n Firmware installed before the 4.3.2.3 update, uninstalling the 4.3.2.3 build will cause the server to downgrade to the original version.
Note: Vocera recommends that you reboot the Voice Server to remove the temporary font files that exist inside the firmware folders. The temporary font files can cause different master hash values between VS cluster nodes to start infinite update loops.

How to uninstall 4.3.2.3 Firmware

To uninstall 4.3.2.3 firmware, perform the following tasks:

  1. Click B3000N_FWR_Update_4.3.2.3.exe to launch the installer.
  2. Follow the installation panels workflow and when prompted select Yes to start the Vocera Services.
  3. Allow the remote restore to finish; both servers return to their original state of active and standby.

Wireless LAN Interoperability Testing Matrix

Vocera undertakes interoperability testing with Wireless LAN equipment from several vendors. The following table lists the specific Wireless LAN controllers, Access Points, and software versions with which the B3000n firmware has been tested.

For guidance as to whether different versions of Wireless LAN controller, Access Points or software versions would be preferred, consult with the respective vendors.

Vendor Model Type Model Number Firmware Version
Aruba Controller Model 3400 6.4.2.8
AP Model AP105 -
Avaya AP Model WAP9132 8.3.7
Cisco Controller Model 2500 8.3.122.0
AP Model 2600/2700 -
Extreme Controller Model Virtual Controller 10.41.02.0014
AP Model AP3935i -
Ruckus Controller Model ZD1200 9.13.3.0.106
AP Model R510 -

What's New

This section summarizes the new features in the 4.3 release and contains all the features previously delivered in Firmware.

What's New in 4.3.2

What's New in 4.3.2.3

What's New in 4.3.1.17

What's New in 4.3.0

What's Fixed, Enhanced, or Improved

The following list contains fixes and improvements made this firmware release and the B3000n product.

Release 4.3.2 Fixes

Release 4.3.2.3 Fixes

There are no new fixes in this release.

Release 4.3.1.17 Fixes

Release 4.3.0 Fixes

Known Issues

The following list contains known issues in this firmware release and the B3000n product.

Known Issues in 4.3.2.3

Known Issues in 4.3.2.3

This release does not have any known issues.

Known Issues in 4.3.1.17

The following provides information about known product issues:

Known Issues in 4.3.0

The following list provides information about known product issues: