The Engage Amtelco Adapter allows Engage Platform to store Amtelco on-call physician schedule information, which can then be made available to end users with supported devices.

This adapter is supported on Engage Platform version 5.5.6.1 and greater.

This adapter translates each schedule entry in the Amtelco schedule into a (potentially future) assignment in Engage Platform. The Engage Assignment Manager Adapter is then used to mark those assignments as active (current) and expired. The Engage Assignment Group Sync Adapter is then used to synchronize the active assignments with an Engage group based on the assignment role and location. If needed for VCS or badge integration, the Engage Voice Group Sync Adapter is then used to synchronize those groups with Vocera Voice Server groups.

This section summarizes the new features in this release.

This section provides information about fixes and improvements made to the Engage Amtelco Adapter product.

This section provides information about known product defects and limitations in the current release.

• Recreating an assignment fails as the assignment_id is not unique in the new assignment. (ADP-6686)

  Workaround: Update the assignment manually, or add a data update rule in the Assignments dataset to update the assignment as follows:

  Trigger Events: Create & Update
  Conditions: State equal to Expired, State not equal to Cleared, Interface_ID equal to Amion
  Update Parameters: assignment_id -> #{assignment_id}#{id}   and   state -> Cleared