For detailed documentation on
For the previous versions of the release notes, refer to the Vocera Release Notes Library.
You must be using a supported device and operating system
to be able to run
The following devices are supported:
Versions 10.3+ to 13.0 of the Apple iOS operating system are supported.
This release includes the following new features and functionality.
Two-step calling is now available.
You can now call a person by tapping that person's profile picture or initials and tapping the call icon that appears. This makes it easier for you to call someone quickly.
View alert details before accepting or declining the alert.
When you receive an alert, you can now tap View to examine the alert details before you decide whether to accept or decline it. You can also choose to respond to alert notifications at a later time.
Vocera Genie screen now includes Cancel button.
This makes it easier for you to decide that you no longer want to place a call.
After placing a call with a patient context, a conversation is now created with that context.
This enables you to easily follow up on a patient-related call if necessary.
Alerts can now be accepted by multiple users.
A configuration option on the server now enables multiple users to accept the same alert. This is useful if an emergency situation requires several people to respond.
Patient view can be restricted.
A configuration option on the server now ensures that users that belong to specified groups cannot view patient data, but can only view patient locations. This ensures that sensitive patient information cannot be viewed by people who are not authorized to see it.
The user department can now be hidden.
A configuration option on the server now ensures that when a user starts a new chat or call, or manages favorites, the user's department is not displayed on the screen.
Groups can now contain subgroups.
When you tap a group name to display its members, you may see one or more subgroups. Tap a subgroup name to display the members of that subgroup.
Tracking feature usage analytics.
This release includes the following fixes:
SIV-3686 - Call log now correct if person called neither accepts or declines the call.
If a user calls another user, and the called person neither accepts or declines the call, the call log now no longer incorrectly indicates that the call was declined.
UC-8181 - Archived 1-1 conversations now fully loaded when viewed.
If you have archived a 1-1 conversation with a user, you do not have that user marked as a favorite, and you have no other message history with that user, the user's avatar and title now appear when the conversation is loaded from the archive, and the other user's name now appears in search results.
UC-9471 - Audio and disconnect now work properly when call accepted while in broadcast.
If you are in a broadcast and accept another incoming call, the audio from your incoming call is now heard, and you can now disconnect the call.
UC-9615 - Calling a user in Do Not Disturb from Call icon now places an urgent call.
If you tap on the Call icon on the Home screen and place a call to a user who has set Do Not Disturb, the call is now placed as an urgent call.
UC-9623 - Reconnect after rebooting when using mobile data.
If you are accessing
UC-9633 - Can now interact with screen when receiving call after placing two calls.
If you place a call, place a second call, and then receive an additional call, you can now access the screen.
UC-9477, UC-9643 - Audio prompts no longer clipped.
Some audio messages that you receive in response to user events, such as leaving a broadcast or putting a call on hold, are no longer clipped.
UC-9805 - Internal userid no longer appears on screen when messaging with unknown user.
If you send a message to, or receive a message from, an unknown user, the text "Unknown" now appears instead of the user's internal userid.
UC-9947 - Audio now always heard during first call receiving after installation.
When you install
UC-10779 - Accepting a call while in a conference no longer causes the screen to be stuck.
If you are in a conference call, receive another call, and tap Hold and Accept, the screen is now no longer stuck, and your conference call is put on hold as expected.
This release includes the following known issues and limitations for versions of
UC-8315 - Caller shown as offline on incoming broadcast call.
If someone is attempting to call you from a broadcast, the caller name on the incoming call screen is incorrectly displayed as offline.
UC-10258 - Accept and Decline buttons hidden on incoming call screen if app closed after receiving call.
If you receive a call, close and swipe away