The documentation for Vocera Collaboration Suite version 3.1.1 for Apple iOS is available online:

• Vocera Collaboration Suite Apple iOS User Guide

From this online help location, you can download the PDF version of the VCS 3.1.1 documentation.

The following has been changed in Vocera Collaboration Suite 3.1.1 for Apple iOS.

• Call answer and decline not supported for Apple Watch in iOS 10 and later.

  If your device operating system is iOS 10 or later, the Apple Watch will no longer receive incoming call notification to answer or decline an incoming call and then take the call on the phone. The incoming call notification will only be visible on the phone.

This release includes the following new features and functionality.

• Calls can now be answered without having to unlock the screen (iOS 10 or later).

  If your device is using iOS 10 or later, you can now answer an incoming Vocera call without having to unlock your screen first. Vocera Collaboration Suite 3.1.1 uses the Apple iOS CallKit framework to implement this capability.

Vocera Collaboration Suite version 3.1.1 requires the following:

• One of the following devices:

  • Apple iPhone 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus

  • Apple iPad (3rd generation or later) WiFi and WiFi + 3G

  • Apple iPad mini WiFi and WiFi + 3G

  • Apple iPod fifth generation or later

• iOS 9.0.1 or later. iOS 10 or later is required to be able to answer calls without unlocking the screen.

Some of the features of Vocera Collaboration Suite are provided on the Apple Watch.

Vocera

• Vocera Voice Server 4.4.3 or later. Vocera Messaging Platform 4.9.4 or later. Vocera Messaging Platform 5.2 is required for the full Vocera Collaboration Suite feature set.
  Note: If your organization is using Vocera Voice Server departments by synchronizing them with VMP groups, Vocera Voice Server 5.1 or later is required.
• SIP Telephony Gateway installed and configured
• Vocera Client Gateway installed and configured

Network

• 802.11 a/b/g/n wireless network (wireless standards support varies, based on the device)
• Reverse proxy server or similar technology to enable connectivity when outside Wi-Fi

Cellular Network

• GSM
• CDMA

To install Vocera Collaboration Suite 3.1.1 for Apple iOS:

1. On your iPhone, open the email sent to you from the Vocera administrator.

2. Tap the first link in the email to go to the App Store to download and install the Vocera Collaboration Suite client.

3. When you see the App Store page for Vocera, tap Free.

4. Tap Install App.

5. Enter your password, and then tap OK.

6. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

This release includes the following fixes:

• DE12585 - Login name now updated in VCS 2.0 compatibility mode when new user logs in.

  If you are using VCS with VMP Server 4.9.4 and are therefore seeing the VCS 2.0 user interface, and you log out from your device as one user and log in as another, the Menu screen now correctly displays the name of the new user.

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

• DE12453 - Icon not highlighted properly when speaker activated when call received on locked device.

  When you answer a call while your device is locked, and tap Speaker to listen to the call through your device's speaker, the audio is redirected properly to the speaker but the Speaker icon is not properly highlighted. The Speaker icon is highlighted if you tap it again. This is a limitation of Apple's CallKit framework.

• DE12454 - Misleading button interface when second call received on locked device.

  When you answer a call while your device is locked, and then receive a second call, the button options that you see are End and Accept, not Hold and Accept. Despite this, you can successfully keep the first call on hold while you answer the second one. This is a limitation of Apple's CallKit framework.

• DE12456 - Call log not updated properly when second call placed to device.

  If you answer a call and then receive a second call that is not a broadcast while on your first call, the second call does not appear in the call log.

• DE12548 - Changing your default call notification tone will not take effect on lock screens until application has been restarted.

  This is a limitation of Apple’s CallKit framework.

• DE12611 - Notification tone for Normal and High priority messages plays for a maximum of 5 seconds when app in background (iOS 10).

  If you are using iOS 10 and have configured a notification tone for a Normal or High priority message that is longer than 5 seconds, and you receive a notification at this priority level while your app is in the background, the notification tone plays for only 5 seconds. This is because the system banner is auto-hidden after 5 seconds, which also mutes the notification. This problem does not occur if the screen is locked, since this notification is not removed automatically. To work around this problem, set the Vocera notification style to Alerts.

• FaceTime not supported when answering call on locked device.

  When you answer a call while your device is locked, the FaceTime button appears in the list of options displayed but nothing happens when you press it, since FaceTime is not supported in the app.