This release addresses three items:

• Registration time has been improved.
• SIP port usage has been made more flexible to avoid port binding conflicts.
• An issue introduced with iOS 9.3 that prevented users with enforced device PINs from being able to access the client.

Please see the What’s New and What’s Fixed sections of these release notes for more details.

The documentation for Vocera Collaboration Suite version 3.0.3 for Apple iOS is available online:

• Vocera Collaboration Suite Apple iOS User Guide

From this online help location, you can download the PDF version of the VCS 3.0.3 documentation.

This release includes the following new features and functionality.

• Improved SIP port flexibility. The VCS client now no longer automatically uses the default SIP signaling port. If this port is being used by another SIP client on your device, VCS now looks for a nearby open port to use. This issue prevented logging into the Voice Server. (US18286)

• Registration time improved. The time required to log into the VCS client has been improved. (US18860)

Vocera Collaboration Suite version 3.0.3 provides support for any of the following devices running iOS 8.1 and later:

• Apple iPhone 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus

• Apple iPad (3rd generation and later) WiFi and WiFi + 3G

• Apple iPad mini WiFi and WiFi + 3G

Some of the features of Vocera Collaboration Suite version 3.0.x are provided on the Apple Watch.

Vocera Collaboration Suite 3.0.3 clients require VMP Server 5.1.0 for full functionality. When a Vocera Collaboration Suite 3.0.3 client is connected to VMP Server version 4.9.2 to version 4.9.4, the client uses version 2.0.2 backward compatibility mode to interact with the server.

Vocera Voice Server 4.4.1 or later is required. If your organization is using Vocera Voice Server departments and synchronizing them with VMP groups, Vocera Voice Server 5.1 or later must be installed.

VMP Server 5.1 does not support message templates in which one or more recipients are Escalation Distribution Lists and other recipients are regular users. Only one Escalation Distribution List can be listed as a recipient, and it must be the only recipient.

To install Vocera Collaboration Suite 3.0.3 for Apple iOS:

1. On your iPhone, open the email sent to you from the Vocera administrator.

2. Tap the first link in the email to go to the App Store to download and install the Vocera Collaboration Suite client.

3. When you see the App Store page for Vocera, tap Free.

4. Tap Install App.

5. Enter your password, and then tap OK.

6. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

This release includes the following fixes:

• User entries are not loaded correctly if Title or Public ID contains an apostrophe. If the application was attempting to import a user into the Contacts screen when its Title or Public ID field contained an apostrophe, the record was not loaded properly, and delays may have occurred during registration and contact searches. (DE9073)

• Internal Sender ID loop corrected. The client application would repeatedly attempt to load the internal sender ID for messages sent via third-party integrations. This problem has been fixed. (DE9683)

• Security Profile problem in iOS 9.3 resolved. If a device password was enforced for VCS, the user would experience a loop of being asked to install a security profile and not being able to open the app. The Vocera Security Profile now correctly installs. (DE9950)

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

1. Second breakthrough call received without chime. If you are in a call, and you receive an incoming urgent call, broadcast, or urgent broadcast that breaks through your existing call, the new call is automatically answered without a notification chime. (DE7800)

2. One-way audio intermittently occurs on calls. Occasionally, a Wi-Fi connection failure on SIP (Session Initiation Protocol) registration causes your device to be connected to a Vocera Client Gateway server that is not in the list of VCG servers associated with the access point to which you are currently connected. This causes audio on the call to become one-way: you can hear your caller, but your caller cannot hear you. This connection failure may also result in devices being incorrectly indicated as being off network. This problem will be fixed in version 3.1 of Vocera Collaboration Suite for iOS. (DE10042, DE10673)

3. Application freezes on iOS 10 devices when Return key pressed in Subject line of new text message. If you are running Vocera Collaboration Suite on the iOS 10 operating system, and you create a new text message, the app locks up when you type text in the Subject line and tap the Return key on your keyboard. This problem does not occur when using earlier versions of iOS, and will be fixed in version 3.1 of Vocera Collaboration Suite for iOS. (DE12054)

4. Camera may launch with black screen (iOS 10+). If your device is running iOS 10+, there is a possibility that the camera provided with the device may launch with a black screen. To work around this problem, switch to the Video tab and then back to the Photo tab. (DE12490)