Vocera Collaboration Suite Release Notes

Version 3.0.2 for Apple iOS

Updated: April 16, 2021

Overview

This release primarily addresses an issue introduced with the 9.2.1 iOS update. This update introduced an issue with devices disconnecting from the Wi-Fi network. Callers may be notified that the recipient of the call was not currently on the network, unless the disconnected user's VCS App switched to cellular, allowing the call to forward via that mode. This VCS release for iOS also addresses a search freezing scenario with a large number of contacts. See the What's Fixed section of these release notes for more details.

Documentation

The documentation for Vocera Collaboration Suite version 3.0.2 for Apple iOS is available online:

From this online help location, you can download the PDF version of the VCS 3.0.2 documentation.

Device Support for Vocera Collaboration Suite 3.0.2

Vocera Collaboration Suite version 3.0.2 provides support for any of the following devices running iOS 8.1 and later:

Some of the features of Vocera Collaboration Suite version 3.0.x are provided on the Apple Watch.

Server Compatibility

Vocera Collaboration Suite 3.0.2 clients require VMP Server 5.1.0 for full functionality. When a Vocera Collaboration Suite 3.0.2 client is connected to VMP Server version 4.9.2 to version 4.9.4, the client uses version 2.0.2 backward compatibility mode to interact with the server.

Important: If your environment is using VMP Server 4.9.4 or earlier, the Apple Watch will always indicate that the number of new messages is zero, as the watch does not support the Alert and Chat capabilities provided on older versions of the server.

Vocera Voice Server 4.4.1 or later is required. If your organization is using Vocera Voice Server departments and synchronizing them with VMP groups, Vocera Voice Server 5.1 or later must be installed.

VMP Server 5.1 does not support message templates in which one or more recipients are Escalation Distribution Lists and other recipients are regular users. Only one Escalation Distribution List can be listed as a recipient, and it must be the only recipient.

Installing Vocera Collaboration Suite 3.0.2 for Apple iOS

To install Vocera Collaboration Suite 3.0.2 for Apple iOS:

  1. On your iPhone, open the email sent to you from the Vocera administrator.

  2. Tap the first link in the email to go to the App Store to download and install the Vocera Collaboration Suite client.

  3. When you see the App Store page for Vocera, tap Free.

  4. Tap Install App.

  5. Enter your password, and then tap OK.

  6. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

What's Fixed

This release includes the following fixes:

Known Issues

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

  1. Response results for received notifications incorrect. If you have received a Mass Notification or a notification to an Escalation Distribution List that you have responded to, and you are viewing the notification details, the Not Responded list incorrectly displays this notification. (DE9693)