The documentation for Vocera Collaboration Suite version 3.0.0 for Apple iOS is available online:

• Vocera Collaboration Suite Apple iOS User Guide

From this online help location, you can download the PDF version of the VCS 3.0.0 documentation.

This release includes the following new features and functionality.

• User interface streamlined and improved. In this version of Vocera Collaboration Suite, the user interface has been streamlined and improved. Modules are now accessed from a navigation bar at the bottom of the screen rather than a separate sliding menu screen.

• Alert and Chat are now combined into the Secure Messaging feature. This version of Vocera Collaboration Suite includes a Secure Messaging capability that provides all of the features of the former Alert and Chat modules. You now no longer have to decide whether an Alert message or a Chat session best meets your needs.

• You are now notified if a message may be enunciated. If you are creating a message, you will be notified if the priority of the message enables the message to be spoken out loud to some recipients. This allows you to ensure that personal health information is kept secure.

• Notify Me option now simplified. The Notify Me option in the user profile now only applies to messages for which multiple choice responses have been defined. You are notified when no one has responded to your message.

• You are now notified if a message sent to a Distribution List was not received. The Vocera Collaboration Suite client now notifies you if you have sent a message to a Distribution List or an Escalation Distribution List and no one in the list is available to receive the message. You are also notified if you send a message to an Escalation Distribution List and no one is available to receive the message in any branch of the escalation tree.

• Call log now available for each login session. When you are logged into the Vocera Collaboration Suite, you can view a log of all calls, urgent calls, voice messages, broadcasts, urgent broadcasts and panic calls, and instant conferences that you have participated in or missed during your login session. This call log is cleared when you log out, but remains available for up to 4 days if your session is disconnected or your device restarts.

• Notification of Urgent priority incoming call now provided during cell call. If you are in a cellular call, and your device receives a Urgent priority incoming VCS call, a single vibration is sent to your device. Normal tone and vibration notifications resume when your call is finished.

• VCS presence and availability information is now expanded. VCS now indicates whether a contact that is available is On Campus (accessible from your organization's Wi-Fi network) or Off Campus (available, but not on the network). This information is available in the Contact Details screen and in the Favorites list. In previous releases, you could determine only that a contact was able to access the Call module.

• Title now displayed for contacts. If a title is defined for a contact in Active Directory or another external source, this title is now displayed.

• Message conversations can now be hidden. On the message screen, you can now specify that a message conversation is to be hidden. The conversation becomes available again if a new message is sent to you.

• You can now add contacts to existing message conversations. You can now add users and groups to an existing conversation, up to a maximum of 50. Other participants are notified when a new contact joins a conversation.

• Apple Touch ID can be used for security. You can use your Apple Touch ID to secure the VCS application instead of having to provide an application-specific PIN.

• A status banner now indicates connectivity, call status, and Do Not Disturb. A banner now appears on the screen if any of the following conditions are occurring (in priority from highest to lowest): the client is not connected to the server, the device is in a call, or Do Not Disturb has been set.

• Streaming media now available in Content module. You can now access streaming audio and video from the Content module using your device's media players.

• Ring tone for urgent message now stops when message expires. This overrides the Remind Me Later option.

• Server time now used for messages. The time at which the VMP Server receives a message is now the time displayed as the "message sent" time on the sender's device and the "message received" time on the receiver's device. If the time on the sending device is different from that on the server, the sending device initially displays its time, but then changes to displaying the server's message received time.

• Previous messages now available when joining an existing conversation. If you join an existing message conversation, the last 25 messages in the conversation are automatically loaded for your viewing. You can then scroll up to view earlier messages.

Vocera Collaboration Suite version 3.0.0 provides support for any of the following devices running iOS 8.0 and later:

• Apple iPhone 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus

• Apple iPad (3rd generation and later) WiFi and WiFi + 3G

• Apple iPad mini WiFi and WiFi + 3G

Some of the features of Vocera Collaboration Suite version 3.0 are provided on the Apple Watch.

Vocera Collaboration Suite 3.0.0 clients require VMP Server 5.1.0 for full functionality. When a Vocera Collaboration Suite 3.0.0 client is connected to VMP Server version 4.9.2 to version 4.9.4, the client uses version 2.0.2 backward compatibility mode to interact with the server.

Vocera Voice Server 4.4.1 or later is required. If your organization is using Vocera Voice Server departments and synchronizing them with VMP groups, Vocera Voice Server 5.1 or later must be installed.

VMP Server 5.1 does not support message templates in which one or more recipients are Escalation Distribution Lists and other recipients are regular users. Only one Escalation Distribution List can be listed as a recipient, and it must be the only recipient.

To install Vocera Collaboration Suite 3.0.0 for Apple iOS:

1. On your iPhone, open the email sent to you from the Vocera administrator.

2. Tap the first link in the email to go to the App Store to download and install the Vocera Collaboration Suite client.

3. When you see the App Store page for Vocera, tap Free.

4. Tap Install App.

5. Enter your password, and then tap OK.

6. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

The following Known Issues occur when VCS is connected with VMP Server version 4.9. In this case, VCS uses its version 2.0 interface.

1. Popup notification not displayed when second unviewed conversation arrives. If you receive a notification for a message conversation and do not respond to it, and then receive a message from a second message conversation, no popup notification is displayed to inform you of the second conversation. (DE5438)

2. Vocera Collaboration Suite does not automatically start on device restart if device password required. On all versions of the iOS operating system, if you have supplied a password for your device and you restart the device, you must enter the password before the Vocera Collaboration Suite will automatically start. This is a restriction in the iOS operating system: no interfaces, including Wi-Fi, are connected until the password is supplied.

The following Known Issues occur when VCS is connected with VMP Server version 5.1. In this case, VCS uses the interface described in the Vocera Collaboration Suite Version 3.0 User Guide.

1. Audio is skipped after Call completed. When you have terminated a Call, the audio on your device may briefly skip every 20 to 30 seconds for a maximum of 5 minutes. Restarting the VCS app eliminates this problem. (DE6039)

2. Upgraded client may initially display the most recent message at the top of the screen. If you upgrade your VCS client to version 3.0, and you open a previously existing message conversation for the first time, the most recent message in the conversation may be displayed in the top of the screen, not the bottom. When you reopen the conversation, the messages are displayed in the correct order. (DE6717)

3. Vocera Call tone and vibration not resumed after cellular call completed. If you are in a cellular call and you receive a Vocera Call, you receive a notification with a single vibration, but the tone and vibration are not resumed when the cellular cell ends. (DE7039)

4. Hold button enabled for Instant Conferences. When you join an Instant Conference, the Hold button is incorrectly enabled. Tapping this button terminates the conference. (DE7158)

5. Profile picture sometimes cannot be edited on shared devices. If you terminate and relaunch the app as a shared device, the Edit Profile button may become disabled. The picture can be edited on personal devices. On shared devices, you may need to re-register the app. (DE7159)

6. Voice message notification may not be provided by Genie. If someone leaves a voice message for you while you are unavailable, the Genie might not play back the missed call or might not play the appropriate ring tone, depending on the call priority. The Voice Message notification appears in the Call Log. (DE7224)

7. Message body in Message Details screen is editable. If you are in the Message Details screen for a message with multiple choice responses, and you tap the message, you can edit its contents. The conversation is not updated with the edited contents. (DE7309)

8. Call from Contact Details screen not logged as urgent. When you make an Urgent Call from the Contact Details screen, it is not recorded in the Call Log as urgent. Calls made from the Call screen are correctly recorded as urgent. (DE7315)

9. DND for Text enabled in app even when disabled in VMP Server. If the "Enable Do Not Disturb Mode on Smartphone Clients" option is disabled in the VMP Server, it is still possible to set Do Not Disturb for Text in the VCS app. (DE7410)

10. Additional screen appears when attempting to answer Call from Apple Watch. When you receive a Call notification on the Apple Watch, scroll down to view the Call options, and scroll up to tap Answer, a new screen appears, asking you whether you want to decline or accept the Call. This screen should not appear. (DE7424)

11. Audio mode options do not behave as expected when Bluetooth headset disconnected during Call. If you disconnect the Bluetooth headset during a Call, audio is switched to the handset, but the Bluetooth option is shown as selected instead of disabled. Restarting the app fixes this problem. (DE7454)

12. Secure Message screen not behaving as expected on iPad when new message started and screen switched to another module. On an iPad, if you tap Compose to start a new message, switch to the Call module or any other module, return to the Secure Messages screen, and select New Text or a template, the New Secure Message screen is not displayed as expected. Clicking again resolves this state. (DE7548)

13. Error message for incorrect password not displayed when new PIN supplied. If you attempt to log in with the wrong password, and then attempt to change your PIN, the PIN reset screen is redisplayed without the "wrong password" screen having been displayed. (DE7551)

14. Escalation Distribution List cannot be added to message recipient list if user added and deleted. If you create a Secure Message, add a user to the recipient list, and then remove the user from the recipient list, you cannot add an Escalation Distribution List to the recipient list. (DE7553)

15. Badge icon appears in Call Log icon when logging into a different device. If you log into a device, log out of it, and then log into a different shared device, the badge icon may be displayed in the Call Log icon. (DE7560)

16. Bluetooth headset connection not established in Call if it is connected after VCS is started. If you start VCS and connect a Bluetooth headset, and then attempt to initiate a Call, background noise is played over the headset, and the call reverts to the handset. (DE7563)

17. Panic Call not initiated from Apple Watch when screen is off. If you tap the Panic Call button on the Apple Watch, and move your hand so that the screen becomes dark, the Panic Call is canceled. (DE7603)

18. Panic Call not initiated from Apple Watch when DND for Call is set. If you have set Do Not Disturb for Call, you will not be able to make a Panic Call from the Apple Watch. When you tap the Panic Call button, the Genie appears on your device. (DE7604)

19. Escalation Distribution List not added to message recipient list when displayed in To field on iPad. If you compose a Secure Message on an iPad, type the first few characters of the word "escalation" in the To field, and an Escalation Distribution List appears in the list of recipient options to select, the list is not added to the To field when you click on it. (DE7623)

20. Vibration for High priority message persists after message dismissed on Apple Watch. If you receive a High priority message and you dismiss the message on the Apple Watch, the message vibration persists on the app. (DE7643)

21. Message Details not available for nested Voice group. When you are selecting recipients for a Secure Message, and have displayed the Message Details screen for a Voice group, you cannot display a Message Details screen for a second Voice group contained in this Voice group. (DE7648)

22. Speaker audio mode indicated though Call is going through handset. If you receive an Urgent Call and then end it, and then receive a regular Call, the Speaker audio mode icon is highlighted instead of the Handset icon, even though the call is going through the handset. (DE7653)

23. Both Urgent and High priority message tones played (iOS 9). On an app running on the iOS 9 operating system, if you receive an Urgent priority message immediately after receiving a High priority message, your device plays the notification tones for both priorities. It should only play the Urgent priority message tone. (DE7677)

24. Urgent Call placed from VMP Web Console listed as missed call in Call Log. If you place an Urgent Call from the VMP Web Console, the Call Log on your app lists this Call as an Urgent Missed Call. (DE7692)

25. Call or Urgent Call to Voice group listed as missed call to group member. If you place a Call or an Urgent Call to a Voice group of which you are a member, and another group member answers it, the Call Log lists the Call or Urgent Call as a missed call to this group member. (DE7694, DE7695)

26. Message tone and vibration settings not available on a different device platform. If you log into an Apple iOS device and set your notification tone and vibration options, these settings are not preserved if you log into an Android device. Similarly, settings created on an Android device are not preserved if you log into an Apple iOS device. If you log into another device of the same type, the settings are preserved. (DE7742)

27. Date information sometimes truncated for older messages. Message date stamps that include the day of the week or the date, month, and year are sometimes truncated. (DE7789)

28. DND for Call status may change inconsistently. When you turn off Do Not Disturb for Call, the status update may take some time to appear, and the status may waver between on and off. (DE7821)

29. Operation Failed message may occur when placing a Call while the Wi-Fi connection has been lost and re-established. If your device loses its Wi-Fi connection and then re-establishes it while you are placing a Call, you may see an Operation Failed message. To resolve this problem, press the Genie button. (DE7926)

30. Apple Watch occasionally becomes non-responsive after notification is tapped. When you receive a notification of a new call or message, the Apple Watch sometimes becomes non-responsive when you tap the notification and must be restarted. (DE8108)

31. Duplicate entries may appear in call log if Wi-Fi dropped and reconnected during Call. If you are making a Call, and your network connection is dropped and re-established during the Call, duplicate call log entries for this Call may be created. (DE8255)

32. VMP user entries are not loaded correctly if Title or Public ID contains an apostrophe. If you are running Vocera Collaboration Suite on the iOS operating system, and your application is attempting to import a VMP user into the Contacts screen when its Title or Public ID field contains an apostrophe, the record is not loaded properly, and significant delays may occur during registration and contact searches. (DE9073)

33. Vocera Collaboration Suite does not automatically start on device restart if device password required. On all versions of the iOS operating system, if you have supplied a password for your device and you restart the device, you must enter the password before the Vocera Collaboration Suite will automatically start. This is a restriction in the iOS operating system: no interfaces, including Wi-Fi, are connected until the password is supplied.