Vocera Collaboration Suite Release Notes

Version 2.0.2 for Apple iOS

Updated: April 16, 2021

What's New

This release includes the following new features and functionality. An asterisk * indicates a feature that requires VMP Server version 4.9.4.

Device Support for Vocera Collaboration Suite 2.0.2

Vocera Collaboration Suite version 2.0.2 provides support for any of the following iPhone and iPad devices running iOS 7.1 and later:

VMP Server Compatibility

Vocera Collaboration Suite 2.0.2 clients are compatible with VMP Server 4.9 and later.

Vocera Collaboration Suite clients are not compatible with VMP Server 4.8. To use the Vocera Collaboration Suite, you must upgrade your VMP Server.

If you are using the Vocera Collaboration Suite 2.0.2 client with VMP Server 4.9.1, the following limitations exist:

Installing Vocera Collaboration Suite 2.0.2 for Apple iOS

To install Vocera Collaboration Suite 2.0.2 for Apple iOS:

  1. On your iPhone, open the email sent to you from the Vocera administrator.

  2. Tap the first link in the email to go to the App Store to download and install the Vocera Collaboration Suite client.

  3. When you see the App Store page for Vocera, tap Free.

  4. Tap Install App.

  5. Enter your password, and then tap OK.

  6. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

What's Fixed

This release includes the following fixes:

Known Issues

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

  1. Vocera Collaboration Suite does not automatically start on device restart if device password required. On all versions of the iOS operating system, if you have supplied a password for your device and you restart the device, you must enter the password before the Vocera Collaboration Suite will automatically start. This is a restriction in the iOS operating system: no interfaces, including Wi-Fi, are connected until the password is supplied.

  2. Instant conference may still display "Sending" even though the line has been released. On some devices, if you tap "Push to Talk", the screen continues to display "Sending" instead of displaying the name of the group for which the instant conference has been set up. (24883)

  3. Keyboard might not disappear when PDF file opened in Content module. If you open a file in PDF format in the Content module, your device keyboard might remain on the screen. (24895)

  4. Alert can be sent with "Notify Me" option active but no response options specified. If you create an Alert and set the "Notify Me" option, you can send the Alert even when the "Response Options" field has been set to "None". (24897)

  5. Default response time inconsistent if "Notify Me" set from Alert Template. If you have created an Alert Template in which the "Notify Me" option is not set, and you create an Alert from this template and set "Notify Me" in this Alert, the default value of the "Have responded within" field is 1 minute. When you create an Alert outside of a template and set "Notify Me", the default value of "Have responded within" is 5 minutes. (24898)

  6. Alert notification not received during a Call that continues longer than 30 seconds. If someone sends you an Alert while you are in a Call, you will not receive an Alert notification if your Call continues for longer than 30 seconds after the Alert has been sent. (24911)

  7. Pressing Hold ends an instant conference. If you initiate an instant conference, tap "Push to Talk" to release the line, and tap Hold, the instant conference is ended, not put on hold. (24987)

  8. Alert notification plays during cellular call and cannot be interrupted. If you are in a cellular call and receive an Alert, the notification for the Alert cannot be interrupted. (25033)

  9. Ring tone may continue if Call received when screen is locked while using Guided Access. If you are using Vocera Collaboration Suite with Guided Access, the session settings enable the device to go to sleep during the session if it is inactive, and you receive a Call while the device is locked, the ring tone may continue for 30 seconds even if you have unlocked the phone and answered the Call. If the volume button is enabled in your Guided Access session, you can use it to cancel the ring tone. (25040)

  10. Tone and vibration cannot always be muted when incoming call received. If you receive an incoming call while the screen is locked, and press the volume key to mute it, the ring tone is muted, but vibration is not. If the app is active, and an incoming call is received, the tone and vibration cannot be muted unless the call is accepted or rejected. (25111)

  11. Users defined on Vocera Voice Server or VMP Server not searchable by email address. If a contact has been imported from the Vocera Voice Server or the VMP Server, and you search for the contact using the contact's email address, the search does not find this contact. (25139)

  12. Search in Excel spreadsheet in Content module does not limit sheet links displayed. In the Content module, if you open an Excel spreadsheet and type in the Search field, only the sheet links that match the search criterion should be displayed. At present, all sheet links remain displayed. (25164)

  13. Contacts may not all be displayed when multiple Distribution Lists generated from single contact source. If a Distribution List is accessible that contains only some of the contacts from a contact source, and a second Distribution List is also accessible that includes all of the source's contacts, displaying the second list causes the same list of contacts to appear as in the first list. (DE2266)

  14. New Chat session indicator appears when no conversation exists. If you start a new Chat session, log out, and then log in again, you are notified that a new Chat session exists, even though no Chat messages have been sent in this session. (DE4488)

  15. Chat notification tone and vibration appear on device when in Dual Mode. If you are using a Vocera badge in Dual Mode, and you receive a Chat message, the message is properly displayed on the badge, but your device still receives tone and voice notifications. For Alerts, the device correctly does not receive these notifications. (DE4489)

  16. Audio is skipped after Call completed. When you have terminated a Call, the audio on your device may briefly skip every 20 to 30 seconds for a maximum of 5 minutes. Restarting the VCS app eliminates this problem. (DE6039)

  17. Vocera Collaboration Suite does not automatically start on device restart if device password required. On all versions of the iOS operating system, if you have supplied a password for your device and you restart the device, you must enter the password before the Vocera Collaboration Suite will automatically start. This is a restriction in the iOS operating system: no interfaces, including Wi-Fi, are connected until the password is supplied.